WITH SOLUTIONS GRADED A+
◉ Who is responsible to plan the course of action for achieving client
goals? Answer: The Client
◉ Which of the following is the most powerful way to increase a
financial counselor's self-awareness of communication patterns and
tendencies? Answer: Audio or visual recording of a session.
◉ Which of the following is NOT an out-of-scope topic for a financial
counselor? Answer: Debt Management
◉ What is the key to client engagement and behavior change? Answer:
A strong client-counselor bond
◉ What is the purpose of financial counseling? Answer: Influencing and
motivating clients towards acceptable goals
◉ What type of artwork do clients tend to prefer? Answer: Natural
settings
,◉ When is the most appropriate time to end the counseling relationship?
Answer: When the client's goals have been met
◉ Which types of questions are used to gather information? Answer:
Closed-ended questions
◉ A client knows how to pay for a purchase by using a credit card. What
level of learning/practice is the client at? Answer: Financial knowledge
◉ You have been talking with your client and you say, "Tell me what
brings you in today?"
What phase of the financial counseling process are you transitioning to?
Answer: Explore
◉ Which of the following sources is the best source for a goal to come
from? Answer: The Client
◉ A client has twin sons going to college in 7 years. They want to avoid
burdening their sons with debt, and are concerned about cash flowing it
because they would have to stop saving for retirement to do that. What
type of appointment is this most likely to be? Answer: Preventive
◉ Who controls the counseling process? Answer: The Counselor
, ◉ True or False: You should be able to work with any client that walks
in the door. Answer: False
◉ A client records all of your sessions so they can go back and listen to
them later. As part of the recording they ask you to describe any pictures
you draw. Based on this information, what is most likely to be this
client's primary learning style? Answer: Auditory
◉ In which stage of the financial counseling process do you create an
action plan? Answer: Understand
◉ What type of goal is earning your AFC designation so you can be a
better counselor? Answer: Process
◉ What item should the client walk out of a counseling session with?
Answer: An Action Plan
◉ Your new client is telling you about their kids and how they were just
in a play at school. What phase of the counseling process are you most
likely in? Answer: Initiate
◉ Financial statements help us see if our behavior is moving us towards:
Answer: Our goals
◉ What does the Front-End Ratio measure? Answer: Housing Debt