Human Resources Management in Canada
Mid Term Questions and Correct Answers
Human Resources Management (HRM) Ans: The management of
people in organizations to drive successful organizational
performance and achievement of the organization's strategic goals
Human Capital Ans: The knowledge, education, training, skills,
and expertise of an organization's workforce
Scientific Management Ans: The process of "scientifically"
analyzing manufacturing processes, reducing production costs,
and compensating employees based on their performance levels
Human Resources Movement Ans: A management philosophy
focusing inn concern for people and productivity
Outsourcing Ans: The practice of contracting with outside
vendors to handle specified business functions on a permanent
basis
Employee Engagement Ans: The emotional and intellectual
involvement of employees in their work, such as intensity, focus,
and involvement in his or her job and organization
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Strategy Ans: The company's plan for how it will balance its
internal strengths and weaknesses with external opportunities and
threats to maintain a competitive advantage
Change Agents Ans: Specialists who lead the organization and its
employees through organizational change
Environmental Scanning Ans: Identifying and analyzing external
opportunities and threats that may be crucial to the organization's
success
Metrics Ans: Statistics used to measure activities and results
Balanced Scorecard Ans: A measurement system that translates
an organization's strategy into a comprehensive set of
performance measures
Productivity Ans: The ratio of an organization's outputs (goods
and services) to its inputs (people, capital, energy, and materials)
Primary Sector Ans: Jobs in agriculture, fishing and trapping,
forestry, and mining
Secondary Sector Ans: Jobs in manufacturing and construction
Tertiary or Service Sector Ans: Jobs in public administration,
personal and business services, finance, trade, public utilities, and
transportation/communications
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Traditionalists Ans: Individuals born before 1946
Baby Boomers Ans: Individuals born between 1946 and 1964
Generation X Ans: Individuals born between 1965 and 1980
Generation Y Ans: Individuals born since 1980
Contingent/Non-Standard Workers Ans: Workers who do not have
regular full-time employment status
Globalization Ans: The emergence of a single global market for
most products and services
Organizational Culture Ans: The core values, beliefs, and
assumptions that are widely shared by members of an
organization
Organizational Climate Ans: The prevailing atmosphere that
exists in an organization and its impact on employees
Empowerment Ans: Providing workers with the skills and
authority to make decisions that would traditionally be made by
managers
Certification Ans: Recognition for having met certain professional
standards
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