BUSINESS MANAGEMENT EXAM 1 PREDICTION WITH RESEARCH
ANSWERS .6
Four management functions - correct answer 1. Planning
2. Organizing
3. Leading
4. Controlling
Management skills - correct answer 1. Conceptual- ability to see the organization as a whole
system
2. Human skills- managers ability to work with the entire group.
3. Technical skills- understanding of and proficiency in the performance of specific tasks.
Different levels of manager (vertical) - correct answer -top manager - setting organizational
goals, defining strategies for achieving them, monitoring and interpreting the external
environment
-middle managers - implementing the overall strategies and policies defined by top managers,
concerning with the near future.
-first-line managers - production of goods and services.
Horizontal differences - correct answer i. Functional managers
1. Responsible for a department that performs a single functional task, such as finance or
marketing
ii. General managers
1. Responsible for several departments that perform different functions, such as the manager
of macy's department store or a ford automobile factory.
Becoming a new manager - correct answer a. Making the shift from individual identity to
manager identity
i. Specialist; performs tasks à generalist; coordinates diverse tasks
, ii. Gets things done through own efforts à gets things done through others
iii. An individual actor à a network builder
iv. Works relatively independently à works in highly interdependent manner
Manager roles - correct answer -informational role - activities used to maintain and develop an
information network.
-interpersonal role - relationships with others and are related to the human skills
-decisional role - events about which the manager must make a choice and take action
Social forces: - correct answer values, needs, standards of behavior influence → social contract
Examples of current social forces- workers want
Flexible environment
Career opportunity
Feel valued, able to influence company
Political forces - correct answer legal and political influence
-political stability
-property rights
-contract rights
-regulation
Economic forces - correct answer -availability and distribution of resources
-changes in supply and demand
-credit availability
External environment
ANSWERS .6
Four management functions - correct answer 1. Planning
2. Organizing
3. Leading
4. Controlling
Management skills - correct answer 1. Conceptual- ability to see the organization as a whole
system
2. Human skills- managers ability to work with the entire group.
3. Technical skills- understanding of and proficiency in the performance of specific tasks.
Different levels of manager (vertical) - correct answer -top manager - setting organizational
goals, defining strategies for achieving them, monitoring and interpreting the external
environment
-middle managers - implementing the overall strategies and policies defined by top managers,
concerning with the near future.
-first-line managers - production of goods and services.
Horizontal differences - correct answer i. Functional managers
1. Responsible for a department that performs a single functional task, such as finance or
marketing
ii. General managers
1. Responsible for several departments that perform different functions, such as the manager
of macy's department store or a ford automobile factory.
Becoming a new manager - correct answer a. Making the shift from individual identity to
manager identity
i. Specialist; performs tasks à generalist; coordinates diverse tasks
, ii. Gets things done through own efforts à gets things done through others
iii. An individual actor à a network builder
iv. Works relatively independently à works in highly interdependent manner
Manager roles - correct answer -informational role - activities used to maintain and develop an
information network.
-interpersonal role - relationships with others and are related to the human skills
-decisional role - events about which the manager must make a choice and take action
Social forces: - correct answer values, needs, standards of behavior influence → social contract
Examples of current social forces- workers want
Flexible environment
Career opportunity
Feel valued, able to influence company
Political forces - correct answer legal and political influence
-political stability
-property rights
-contract rights
-regulation
Economic forces - correct answer -availability and distribution of resources
-changes in supply and demand
-credit availability
External environment