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Benefits of FMEA - Ans 1) Early iden fica on and elimina on of poten al asset/ process failure
modes
2) Priori za on of asset/process deficiencies
3) Documenta on of risk and ac ons that are taken to reduce risk
4) Minimiza on of late changes and associated costs
5) Improved asset(product)/process reliability and quality
6) Reduc on of life cycle costs
7) The catalyst for teamwork among design, opera ons, and maintenance
FMEA - Ans Failure Mode and Effects Analysis
What are the key a4ributes of a leader - Ans 1. Charisma
2. Competence
3. Communica on
4. Energizing People
5. Vision (in crea ng)
Why is vision important - Ans 1. Employees tend to feel part of something bigger than
themselves
2. Helps employees find meaning in their work
3. Allows employees to experience a greater sense of purpose
,Define MBWA. Why is it considered one of the key leadership prac ces? - Ans MBWA: Is
Management by Walking Around
It is considered a key leadership tac c because you interact with the people and allows you to
get in touch with their world. It also allows you to build alliances and to build trust with your
workforce.
Define an organiza onal culture - Ans The beliefs and values that define how people interpret
experiences and how they behave, both individually and in groups within an organiza on.
What are the key benefits of having a mission statement - Ans 1) The help companies focus
their strategy by defining some boundaries within which to operate
2) The define the dimensions along which an organiza on's performance is measured
3) They suggest standards for individual ethical behavior
Why are the mission and vision statements important for an organiza on? - Ans Vision
statements are important because it is a declara on of what the organiza on intends to
become or to achieve at some point in the future. It is a pronouncement of what the
organiza on wants to become
Mission statements are important for 3 reasons:
1) The help companies focus their strategy by defining some boundaries within which to
operate
2) The define the dimensions along which an organiza ons performance is measured and
judged
3) The suggest standards for individual ethical behavior
Define reliability culture - Ans In a reliability culture the preven on of failures becomes an
emphasis at every level of the organiza on. The en re workforce is focused on asset reliability.
Everyone in the workforce - operators, maintainers, engineers - think and act to ensure:
*Assets are available to produce when needed
,*Assets are maintained at a reasonable cost
*An op mized maintenance plan (FMEA-/RCM-/CBM-based) is in place that includes:
*All assets iden fied with cri cality and having documented maintenance plan
*A defect elimina on program
*80/20 principle applied to priori zed work
*Most of the work planned and scheduled
Why is change management an important part of crea ng the right reliability culture - Ans
Because it:
1) Helps to create understanding (i.e. why the change is needed and how it relates to vision)
2) It sets goals and expecta ons
3) It establishes a process for praise and recogni on
4) It defines and clarifies roles
5) It establishes and standardizes processes and procedures
6) It creates discipline, develops tenacity, and helps you be persistent
Define the role of a change agent. Who is best qualified to perform this role? - Ans A change
agent helps implement changes successfully. Change agents have the clout, convic on,
charisma, and resourcefulness to make things happen and keep others engaged in
implemen ng change.
The best qualified individual is a senior management person who has respect for and the trust
of the people.
How do we measure leadership effec veness? - Ans You measure effec veness by a series of
quali es:
1) Discusses future trends regarding how they can change their work
2) Provides feedback on accomplishments
, 3) Follows thru on promises
4) Treats others with respect
5) Solicits feedback and opinions from others
6) Sets a good personal example
7) Ac vely listens to other viewpoints
8) Supports others in their decisions
9) Willing to take certain risks and experiment
State 5 key a4ributes of a leader. - Ans 1) Charisma
2) Competence
3) Communica on
4) Energizing People
5) Vision (in crea ng)
State the differences between a manager and a leader - Ans Managers are concerned about
today and leaders are concerned about tomorrow
What is the difference between transforma onal and transac onal in leadership styles - Ans
Transforma onal leadership uses the ability to mo vate and inspire followers. They want to
help the organiza on achieve its goals but also help group members fulfill their poten al
Transac onal leadership starts with the idea that team members agree to obey their leader
when accep ng the job. The leader has the right to punish team members if their work doesn't
meet and appropriate standard.
What is the difference between servant and par cipa ve style leadership? - Ans A servant
leader is someone regardless of level who leads simply by mee ng the needs of the team.