USPS WINDOW CLERK TEST QUESTIONS
WITH ANSWERS.
The Competitive Areas are? - correct answer -STANDARD POST
EXPRESS
STANDARD MAIL
FIRST CLASS MAIL
RETAIL
The Competitve Strengths are? - correct answer -PM EXPRESS
MAIL.
PRIORITY MAIL.
PARCEL DELIVERY PRODUCTS.
"Positive interactive creates... - correct answer -...positive
perception"
What determine the length of the letter? - correct answer -The
placed of the label or the address
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Mail processing categories are: - correct answer -Letters
Flats
Machinable Parcel
Irregular Parcel
Outside Parcel
PS Form 8105-A - correct answer -FUNDS TRANSACCION
CUSTOMER REPORT
PVI stands for? - correct answer -Postage Validation Imprinter
(Label definiton)
Expanded Access Channels - correct answer -*Self-Service Kiosk
*Approved Shippers
*Automated Teller Machine
*Stamp by Mail
*Stamp to go
*Stamp by phone
*CPU Contract Postal Units
*Mobile retail Units
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*Village PO
* Usps.com
Retail COMMUNICATION channels - correct answer -*Postal
Bulletin
*Retail Digest
*LMS
*Services Talk
*Emails
*News link
*Post Message Center
*Postal Merchandise Guide
Which form you use to report suspicious transactions with money
orders? - correct answer -PS Form 8105-B
Which one is the form for refunds - correct answer -PS Form 3533
Form to Inquire of a Lost or Stolen Money Order - correct answer
-PS Form 6401