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Exam (elaborations)

USPS WINDOW CLERK TEST QUESTIONS WITH ANSWERS.

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USPS WINDOW CLERK TEST QUESTIONS WITH ANSWERS.

Institution
USPS 421
Course
USPS 421










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Institution
USPS 421
Course
USPS 421

Document information

Uploaded on
November 13, 2025
Number of pages
20
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers

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Page | 1

USPS WINDOW CLERK TEST QUESTIONS
WITH ANSWERS.

The Competitive Areas are? - correct answer -STANDARD POST
EXPRESS
STANDARD MAIL
FIRST CLASS MAIL
RETAIL




The Competitve Strengths are? - correct answer -PM EXPRESS
MAIL.
PRIORITY MAIL.
PARCEL DELIVERY PRODUCTS.




"Positive interactive creates... - correct answer -...positive
perception"




What determine the length of the letter? - correct answer -The
placed of the label or the address

, Page | 2



Mail processing categories are: - correct answer -Letters
Flats
Machinable Parcel
Irregular Parcel
Outside Parcel




PS Form 8105-A - correct answer -FUNDS TRANSACCION
CUSTOMER REPORT




PVI stands for? - correct answer -Postage Validation Imprinter
(Label definiton)




Expanded Access Channels - correct answer -*Self-Service Kiosk
*Approved Shippers
*Automated Teller Machine
*Stamp by Mail
*Stamp to go
*Stamp by phone
*CPU Contract Postal Units
*Mobile retail Units

, Page | 3

*Village PO
* Usps.com




Retail COMMUNICATION channels - correct answer -*Postal
Bulletin
*Retail Digest
*LMS
*Services Talk
*Emails
*News link
*Post Message Center
*Postal Merchandise Guide




Which form you use to report suspicious transactions with money
orders? - correct answer -PS Form 8105-B




Which one is the form for refunds - correct answer -PS Form 3533




Form to Inquire of a Lost or Stolen Money Order - correct answer
-PS Form 6401

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