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Exam (elaborations)

USPS SSA WINDOW EXAM QUESTIONS WITH ANSWERS.

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USPS SSA WINDOW EXAM QUESTIONS WITH ANSWERS.

Institution
USPS 421
Course
USPS 421









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Institution
USPS 421
Course
USPS 421

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Uploaded on
November 13, 2025
Number of pages
13
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers

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Page | 1

USPS SSA WINDOW EXAM QUESTIONS
WITH ANSWERS.

1. How much cash back can you get? - correct answer -$50 in
increments of $10




2. What is special handling - correct answer -used for bees and
poultry (baby chicks)




3. What is package interception? - correct answer -recalling or
redirecting a trackable package




4. What is the benefit of retail equipment? - correct answer -
multiple transaction, running tally, less mathematical errors




5. How often do the retail floor get restocked - correct answer -2 a
week

, Page | 2

6. What is a firm hold out? - correct answer -business that
received 50 plus letters daily, set up and cancelled by
postmaster




7. What is a certificate of mailing - correct answer -proof of
mailing




8. Who would want to use Registered Mail - correct answer -
someone mailing something of high value




9. Up to what amount can a registered item be insured for? -
correct answer -$25000




10. What is RCE (retail customer experience) used for - correct
answer -To take a snap shot of the transaction/customer
experience to improve our brand.




11. What do you get with Priority mail - correct answer -2-3 day
delivery, $50 free insurance and tracking

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