AMAZON DRIVER TESTS UPDATED EXAM QUESTIONS
AND ANSWERS GRADED A+
✔✔a green traffic light that is about to change because it has been green since it has
been in your horizon. - ✔✔what is a stale green light?
✔✔to eliminate distractions using REPS and Checks, how long do you need for eye
lead time? - ✔✔8 to 15 seconds
✔✔these are cards we leave for customers if we are able to deliver a package. - ✔✔we
missed you cards are...
✔✔package ID - ✔✔typically just refer to as the TBA. TBA means transported by
Amazon. you will use this number anytime you need to refer to a specific package
✔✔scannable code - ✔✔this is the barcode you scan. there are lots of barcodes on the
labels, but your scanner will only take the one it needs, so don't worry about scanning
the wrong one.
✔✔sort zone letter - ✔✔oversized packages are sorted by zone letter to reflect the order
of deliveries on route. this will help assist in loading so that overflow packages that will
be delivered first are easy to access
✔✔driver aid number - ✔✔Will be a four digit number, or short word. these numbers
and/or letters are sequence to reflect the order of deliveries on route.
✔✔low driver aid numbers - ✔✔Will be delivered first
✔✔high driver aid numbers - ✔✔will be delivered last, if there is a word in place of the
driver a number it could be delivered anywhere in the number sequence.
✔✔stay in the vehicle and call the customer - ✔✔what is the first thing you do if a dog is
loose at the delivery location?
✔✔call me move to a safe location while keeping the dog in sight. use the packages as
a barrier between you and the dog. call the customer to schedule an alternative delivery
location. then, report it using the delivery application. - ✔✔you walk up to a house to
deliver, and a dog suddenly approaches. what do you do?
✔✔FICO scoring - ✔✔acceleration, breaking, cornering, distractions, and speeding
affect your...
✔✔you can use one click entry - ✔✔if a delivery spot is marked with a blue dot.
, ✔✔orange - ✔✔what color are Amazon lockers
✔✔gray - ✔✔what color are Amazon hubs
✔✔you only need your delivery app to check in and out, meaning you do not need to
scan the packages with the delivery app before you deliver them. - ✔✔what do you
need for Amazon lockers?
✔✔Scan every package with the delivery app before delivering the package to the non
Amazon locker - ✔✔for not Amazon lockers you will need to...
✔✔each day will start by meeting up with the delivery service partner for DSP team to
collect your necessary tools - ✔✔on a typical morning what is the first thing you do as a
DA?
✔✔Scan every delivery bag and package before beginning your route - ✔✔before
loading your vehicle what must be done first?
✔✔to keep delivery associates safe by reducing the number of drivers walking in driver
lanes inside the station - ✔✔why do we conduct a wave dispatch?
✔✔Yard Marshal - ✔✔after loading your vehicle, wait for the... to give the all clear and
signal for everyone to leave.
✔✔together - ✔✔the whole team leaves... to reduce incidence by ensuring fewer drivers
are walking in the driveways
✔✔DA - ✔✔Delivery associates
✔✔DSP - ✔✔Delivery Service Partners
✔✔S - ✔✔Safeway approach
✔✔M - ✔✔match the address
✔✔I - ✔✔identify a safe location
✔✔L - ✔✔look at the instructions
✔✔E - ✔✔Excel at customer service
✔✔S - ✔✔scan at the door
AND ANSWERS GRADED A+
✔✔a green traffic light that is about to change because it has been green since it has
been in your horizon. - ✔✔what is a stale green light?
✔✔to eliminate distractions using REPS and Checks, how long do you need for eye
lead time? - ✔✔8 to 15 seconds
✔✔these are cards we leave for customers if we are able to deliver a package. - ✔✔we
missed you cards are...
✔✔package ID - ✔✔typically just refer to as the TBA. TBA means transported by
Amazon. you will use this number anytime you need to refer to a specific package
✔✔scannable code - ✔✔this is the barcode you scan. there are lots of barcodes on the
labels, but your scanner will only take the one it needs, so don't worry about scanning
the wrong one.
✔✔sort zone letter - ✔✔oversized packages are sorted by zone letter to reflect the order
of deliveries on route. this will help assist in loading so that overflow packages that will
be delivered first are easy to access
✔✔driver aid number - ✔✔Will be a four digit number, or short word. these numbers
and/or letters are sequence to reflect the order of deliveries on route.
✔✔low driver aid numbers - ✔✔Will be delivered first
✔✔high driver aid numbers - ✔✔will be delivered last, if there is a word in place of the
driver a number it could be delivered anywhere in the number sequence.
✔✔stay in the vehicle and call the customer - ✔✔what is the first thing you do if a dog is
loose at the delivery location?
✔✔call me move to a safe location while keeping the dog in sight. use the packages as
a barrier between you and the dog. call the customer to schedule an alternative delivery
location. then, report it using the delivery application. - ✔✔you walk up to a house to
deliver, and a dog suddenly approaches. what do you do?
✔✔FICO scoring - ✔✔acceleration, breaking, cornering, distractions, and speeding
affect your...
✔✔you can use one click entry - ✔✔if a delivery spot is marked with a blue dot.
, ✔✔orange - ✔✔what color are Amazon lockers
✔✔gray - ✔✔what color are Amazon hubs
✔✔you only need your delivery app to check in and out, meaning you do not need to
scan the packages with the delivery app before you deliver them. - ✔✔what do you
need for Amazon lockers?
✔✔Scan every package with the delivery app before delivering the package to the non
Amazon locker - ✔✔for not Amazon lockers you will need to...
✔✔each day will start by meeting up with the delivery service partner for DSP team to
collect your necessary tools - ✔✔on a typical morning what is the first thing you do as a
DA?
✔✔Scan every delivery bag and package before beginning your route - ✔✔before
loading your vehicle what must be done first?
✔✔to keep delivery associates safe by reducing the number of drivers walking in driver
lanes inside the station - ✔✔why do we conduct a wave dispatch?
✔✔Yard Marshal - ✔✔after loading your vehicle, wait for the... to give the all clear and
signal for everyone to leave.
✔✔together - ✔✔the whole team leaves... to reduce incidence by ensuring fewer drivers
are walking in the driveways
✔✔DA - ✔✔Delivery associates
✔✔DSP - ✔✔Delivery Service Partners
✔✔S - ✔✔Safeway approach
✔✔M - ✔✔match the address
✔✔I - ✔✔identify a safe location
✔✔L - ✔✔look at the instructions
✔✔E - ✔✔Excel at customer service
✔✔S - ✔✔scan at the door
