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In a retail business, a multidimensional database is used to review and analyze
revenues for a past period. Name three relevant dimensions for analysis. ---------
CORRECT ANSWER-----------------Product
Customer
Data/Time
Location
A computer-based system that allows a supervisor in the police department to
consider a variety of alternatives for allocating foot patrols to different
neighborhoods is an example of a: ---------CORRECT ANSWER-----------------decision
support system (DSS).
An AI technology that is used to evaluate handwriting on credit card slips, select
undervalued stocks as part of portfolio pension plan management, and determine
where to drill for oil and gas is: ---------CORRECT ANSWER-----------------neural
networks
,Which statement about business intelligence (BI) tools is not true? ---------
CORRECT ANSWER-----------------Most BI tools are designed specifically for use by
financial analysts.
Name three key elements of an expert system and describe their purpose. (~50
words) ---------CORRECT ANSWER-----------------Knowledge Acquisition: Process of
obtaining expert knowledge from human experts, documents etc.
Knowledge Base: Contains the expert knowledge in a codified format, e.g., in the
form of inference rules.
Inference Engine: Logical framework that is used to execute a line of reasoning.
Uses user input and inference rules as input and provides a result (diagnosis,
recommendation etc.) as output. Can be viewed as the "brain" of the expert
system.
Explanation Subsystem: Explains the reasoning that the system used to arrive at a
decision, for example, it may list the rules that were followed.
User Interface: Modules that the user interacts with. It is typically very user-
friendly, thus appropriate to use for a non-expert user.
Name two representative uses of an expert system: ---------CORRECT ANSWER------
-----------Diagnose problem situations and prescribe treatments:
Diagnose and prescribe medical treatment for diseases
, Diagnose mechanical problems with diesel engines (or computers, printers,
airplanes, or cars...)
Locate faults in telephone cables
Help with oil drilling (detect when a drill bit gets stuck)
Fraud detection:
Help to detect signs of insider trading on the stock exchange and decide to open
an investigation
Help to detect accounting fraud and decide to perform an audit
Analyze proposed bank loans
Scheduling:
Help determine the optimal sequence of stops on a truck route.
Help determine manufacturing scheduling
Advice:
Help with setting and pursuing career goals
Help with managing pension benefits
Help with irrigation and fertilization decisions in agribusiness (e.g., peanut
farming)
Help dealing with OSHA-regulations (e.g., asbestos situations)
Help with managing benefits for welfare recipients
Describe two important reasons to implement an enterprise resource planning
(ERP) system. (~50 words) ---------CORRECT ANSWER-----------------Data and