lOMoARcPSD|46240884
D333 Study Guide
Ctrl + click HERE for Supplemental Resources
(If the links are not working, all the videos and quiz resources can be found under
“course search” on your course page.)
Section 1
This section overviews the course layout.
Section 2
In this section, three competencies are covered across three modules. This
section of the course contains Modules 1, 2, and 3, as follows: • Module 1:
An Overview of Ethics
• Module 2: Ethics for IT Workers and IT Users
• Module 3: Cyberattacks and Cybersecurity
Module 1 An Overview of Ethics
Define the following terms. (p.4)
Ethics : A code of behavior that is defined by the group to which an individual belongs.
Morals : The personal principles upon which an individual bases his or her decisions
about what is right and what is wrong.
Virtue : A habit that inclines people to do what is acceptable.
Vice : A habit of unacceptable behavior
Integrity : Adherence to a personal code of principles.
Complete the table by identifying the legal and ethical considerations for each
example. (p.6)
Example
Ethical? Legal?
1. No No Sleeping on the clock.
2. No No Using a business donation for personal use.
3. Yes Yes Asking for a promotion at work.
4. No Yes Drinking wine while on call at work.
Explain the meaning of the term Bathsheba syndrome. (p.8)
Downloaded by damaris mutuli ()
, lOMoARcPSD|46240884
The moral corruption of people in power, which is often facilitated by a tendency for people to
look the other way when their leaders act inappropriately.
Identify the importance of Corporate Social Responsibility. (p.11)
An organization should act ethically by taking responsibility for the impact of its actions on its
shareholders, consumers, employees, community, environment, and suppliers. CSR is
important because it helps companies be responsible, sustainable, and successful in the long
run.
Why is fostering corporate social responsibility and good business ethics
important? What is one way an organization can improve their business ethics?
Fostering corporate social responsibility and good business ethics is crucial as it builds
trust, promotes a positive reputation, reduces risk, and improves employee morale. One
way to improve business ethics is to establish a Code of Conduct, outlining the company's
values and principles for ethical behavior. This code should be communicated to all
employees, with training provided to ensure everyone understands what's expected of
them, setting a strong ethical tone and guiding decision-making.
Identify one way you include ethical considerations in your own decision making.
I include ethical considerations in my decision making by asking myself "How will
this decision affect others?" and considering the potential impact on people. This
helps me make choices that are not only good for me, but also good for others and
the world around me.
Why should a business appoint a corporate ethics officer? (p. 18)
A business should appoint a corporate ethics officer because it's like having a "moral
compass" who makes sure the company is doing the right thing, even when no one is
watching. They help ensure the company is honest, fair, and responsible, which builds
trust with customers, employees, and the community.
What might a company’s code of ethics look like? (p.21)
An effective code of ethics helps ensure that employees abide by the law, follow necessary
regulations, and behave inDownloaded
an ethical manner.
by damaris It highlights an organization’s key ethical issues
mutuli ()
, lOMoARcPSD|46240884
and identifies the overarching values and principles that are important to the organization and
its decision making. Codes of ethics frequently include a set of formal, written statements
about the purpose of an organization, its values, and the principles that should guide its
employees’ actions.
Identify two managerial behaviors that might encourage unethical behavior from
employees.
If a manager is super focused on getting results no matter what, and doesn't care how
employees get them, it can make employees feel like they have to cheat to succeed.
Also, if a manager doesn't punish employees when they do something unethical, it can
make them think it's okay to be unethical and get away with it.
Topic: Ethical Decision-Making Process
Complete the table of a Five Step Ethical Decision-Making Process.
Name of Step Define or explain
1. Develop Problem Don't make assumptions, verify "facts" to ensure a
Statement clear understanding of the issue.
2. Identify alternatives Enlist the help of others to generate a range of
possible solutions.
3. Choose Alternative
Select a defensible and consistent option that
considers the impact on others.
4. Implement Decision Develop a transition plan to put the chosen
alternative into action.
5. Evaluate Results Assess the outcome, and be prepared to adjust or
change course if the alternative is not effective or if
implementation was poor.
What trends have increased the likelihood of an unethical behavior?
Globalization has created a much more complex work environment, making it more difficult to
apply principles and codes of ethics consistently.
Organizations may be tempted to resort to unethical behavior to maintain profits in today’s
more challenging and uncertain economic
Downloaded climate.
by damaris mutuli ()
, lOMoARcPSD|46240884
It is not unusual for powerful, highly successful individuals to fail to act in morally appropriate
ways as such people are often aggressive in striving for what they want and are used to
having privileged access to information, people, and other resources. Furthermore, their
success often inflates their belief that they have the ability and the right to manipulate the
outcome of any situation.
Module 2 Ethics for IT Workers and IT Users
What is the Software & Information Industry Association (SIIA) and BSA responsible for
(p.46)?
The Software & Information Industry Association (SIIA) and the BSA | The Software Alliance
are trade groups that represent the world’s largest software and hardware manufacturers. Part
of their mission is to stop the unauthorized copying of software produced by its members. SIIA
focuses on promoting the software industry's interests and providing resources to its
members, while BSA concentrates on protecting intellectual property and combating software
piracy.
Define the following terms (pp. 47- 48).
Trade secret : Information, generally unknown to the public, that a company has taken
strong measures to keep confidential.
Conflict of Interest : A conflict between a person’s (or firm’s) self-interest and the
interests of a client.
Misrepresentation : The misstatement or incomplete statement of a material fact.
Breach of contract : The failure of one party to meet the terms of a contract.
In order to provide fraud in the court of law, what must be demonstrated (p.
49)?
1. The wrongdoer made a false representation of material fact.
2. The wrongdoer intended to deceive the innocent party.
3. The innocent party justifiably relied on the misrepresentation.
4. The innocent party was injured.
Identify two types of bribery (p. 51).
1. Are made in secret, as they are neither legally nor morally acceptable
2. Are often made indirectly through a third party
3. Encourage an obligation for the recipient to act favorably toward the donor
An organization’s internal control includes: The process established by an organization’s board of
directors, managers, and IT systems people to provide reasonable assurance for the effectiveness and
efficiency of operations, the reliability of financial reporting, and compliance with applicable laws and regulations
An organization’s internal control resources include all the people, policies, processes,
Downloaded by damaris mutuli ()
D333 Study Guide
Ctrl + click HERE for Supplemental Resources
(If the links are not working, all the videos and quiz resources can be found under
“course search” on your course page.)
Section 1
This section overviews the course layout.
Section 2
In this section, three competencies are covered across three modules. This
section of the course contains Modules 1, 2, and 3, as follows: • Module 1:
An Overview of Ethics
• Module 2: Ethics for IT Workers and IT Users
• Module 3: Cyberattacks and Cybersecurity
Module 1 An Overview of Ethics
Define the following terms. (p.4)
Ethics : A code of behavior that is defined by the group to which an individual belongs.
Morals : The personal principles upon which an individual bases his or her decisions
about what is right and what is wrong.
Virtue : A habit that inclines people to do what is acceptable.
Vice : A habit of unacceptable behavior
Integrity : Adherence to a personal code of principles.
Complete the table by identifying the legal and ethical considerations for each
example. (p.6)
Example
Ethical? Legal?
1. No No Sleeping on the clock.
2. No No Using a business donation for personal use.
3. Yes Yes Asking for a promotion at work.
4. No Yes Drinking wine while on call at work.
Explain the meaning of the term Bathsheba syndrome. (p.8)
Downloaded by damaris mutuli ()
, lOMoARcPSD|46240884
The moral corruption of people in power, which is often facilitated by a tendency for people to
look the other way when their leaders act inappropriately.
Identify the importance of Corporate Social Responsibility. (p.11)
An organization should act ethically by taking responsibility for the impact of its actions on its
shareholders, consumers, employees, community, environment, and suppliers. CSR is
important because it helps companies be responsible, sustainable, and successful in the long
run.
Why is fostering corporate social responsibility and good business ethics
important? What is one way an organization can improve their business ethics?
Fostering corporate social responsibility and good business ethics is crucial as it builds
trust, promotes a positive reputation, reduces risk, and improves employee morale. One
way to improve business ethics is to establish a Code of Conduct, outlining the company's
values and principles for ethical behavior. This code should be communicated to all
employees, with training provided to ensure everyone understands what's expected of
them, setting a strong ethical tone and guiding decision-making.
Identify one way you include ethical considerations in your own decision making.
I include ethical considerations in my decision making by asking myself "How will
this decision affect others?" and considering the potential impact on people. This
helps me make choices that are not only good for me, but also good for others and
the world around me.
Why should a business appoint a corporate ethics officer? (p. 18)
A business should appoint a corporate ethics officer because it's like having a "moral
compass" who makes sure the company is doing the right thing, even when no one is
watching. They help ensure the company is honest, fair, and responsible, which builds
trust with customers, employees, and the community.
What might a company’s code of ethics look like? (p.21)
An effective code of ethics helps ensure that employees abide by the law, follow necessary
regulations, and behave inDownloaded
an ethical manner.
by damaris It highlights an organization’s key ethical issues
mutuli ()
, lOMoARcPSD|46240884
and identifies the overarching values and principles that are important to the organization and
its decision making. Codes of ethics frequently include a set of formal, written statements
about the purpose of an organization, its values, and the principles that should guide its
employees’ actions.
Identify two managerial behaviors that might encourage unethical behavior from
employees.
If a manager is super focused on getting results no matter what, and doesn't care how
employees get them, it can make employees feel like they have to cheat to succeed.
Also, if a manager doesn't punish employees when they do something unethical, it can
make them think it's okay to be unethical and get away with it.
Topic: Ethical Decision-Making Process
Complete the table of a Five Step Ethical Decision-Making Process.
Name of Step Define or explain
1. Develop Problem Don't make assumptions, verify "facts" to ensure a
Statement clear understanding of the issue.
2. Identify alternatives Enlist the help of others to generate a range of
possible solutions.
3. Choose Alternative
Select a defensible and consistent option that
considers the impact on others.
4. Implement Decision Develop a transition plan to put the chosen
alternative into action.
5. Evaluate Results Assess the outcome, and be prepared to adjust or
change course if the alternative is not effective or if
implementation was poor.
What trends have increased the likelihood of an unethical behavior?
Globalization has created a much more complex work environment, making it more difficult to
apply principles and codes of ethics consistently.
Organizations may be tempted to resort to unethical behavior to maintain profits in today’s
more challenging and uncertain economic
Downloaded climate.
by damaris mutuli ()
, lOMoARcPSD|46240884
It is not unusual for powerful, highly successful individuals to fail to act in morally appropriate
ways as such people are often aggressive in striving for what they want and are used to
having privileged access to information, people, and other resources. Furthermore, their
success often inflates their belief that they have the ability and the right to manipulate the
outcome of any situation.
Module 2 Ethics for IT Workers and IT Users
What is the Software & Information Industry Association (SIIA) and BSA responsible for
(p.46)?
The Software & Information Industry Association (SIIA) and the BSA | The Software Alliance
are trade groups that represent the world’s largest software and hardware manufacturers. Part
of their mission is to stop the unauthorized copying of software produced by its members. SIIA
focuses on promoting the software industry's interests and providing resources to its
members, while BSA concentrates on protecting intellectual property and combating software
piracy.
Define the following terms (pp. 47- 48).
Trade secret : Information, generally unknown to the public, that a company has taken
strong measures to keep confidential.
Conflict of Interest : A conflict between a person’s (or firm’s) self-interest and the
interests of a client.
Misrepresentation : The misstatement or incomplete statement of a material fact.
Breach of contract : The failure of one party to meet the terms of a contract.
In order to provide fraud in the court of law, what must be demonstrated (p.
49)?
1. The wrongdoer made a false representation of material fact.
2. The wrongdoer intended to deceive the innocent party.
3. The innocent party justifiably relied on the misrepresentation.
4. The innocent party was injured.
Identify two types of bribery (p. 51).
1. Are made in secret, as they are neither legally nor morally acceptable
2. Are often made indirectly through a third party
3. Encourage an obligation for the recipient to act favorably toward the donor
An organization’s internal control includes: The process established by an organization’s board of
directors, managers, and IT systems people to provide reasonable assurance for the effectiveness and
efficiency of operations, the reliability of financial reporting, and compliance with applicable laws and regulations
An organization’s internal control resources include all the people, policies, processes,
Downloaded by damaris mutuli ()
