TEST BANK pc
Test Bank for Leadership and Nursing Care Manag
pc pc pc pc pc pc pc
ement 7th Edition by Diane Huber, M. Lindell Josep
pc pc pc pc pc pc pc pc
h
,Huber: Leadership & Nursing Care Management, 7th Edition
pc pc pc pc pc pc pc
Contents:
Part I: Leadership pc pc
Chapter 1. Leadership and Management Principles Cha
pc pc pc pc pc p c
pter 2. Change and Innovation
pc pc pc pc
Chapter 3. Organizational Climate and Culture
pc pc pc pc pc
Part II: Professionalism
pc pc
Chapter 4. Managerial Decision Making Chapte
pc pc pc pc p c
r 5. Managing Time and Stress Chapter 6. Leg
pc pc pc pc pc p c pc pc
al and Ethical Issues
pc pc pc
Part III: Communication and Relationship Building
pc pc pc pc pc
Chapter 7. Communication Leadership
pc pc pc
Chapter 8. Team Building and Working With Effective Groups Chapter 9.
pc pc pc pc pc pc pc pc p c pc pc
Delegation in Nursing pc pc
Chapter 10. Power and Conflict Chapter
pc pc pc pc p c pc
11. Workplace Diversity
pc pc
Part IV: Knowledge of the Health Care Environment
pc pc pc pc pc pc pc
Chapter 12. Organizational Structure
pc pc pc
Chapter 13. Decentralization and Shared Governance C
pc pc pc pc pc p c
hapter 14. Strategic Management
pc pc pc
Chapter 15. Professional Practice Models
pc pc pc pc
Chapter 16. Case and Population Case Management
pc pc pc pc pc pc
Chapter 17. Evidence- pc pc
Based Practice: Strategies for Nurse Leaders Chapter 18. Quality and Sa
pc pc pc pc pc p c pc pc pc pc
fety
Chapter 19. Measuring and Managing Outcomes
pc pc pc pc pc
Part V: Business Skills
pc pc pc
Chapter 20. Prevention of Workplace Violence Ch
pc pc pc pc pc p c
apter 21. Confronting the Nursing Shortage Cha
pc pc pc pc pc p c
pter 22. Staffing and Scheduling
pc pc pc pc
Chapter 23. Budgeting, Productivity, and Costing out Nursing Chapter 24.
pc pc pc pc pc pc pc p c pc pc
Performance Appraisal pc
Chapter 25. All- pc pc
Hazards Disaster Preparedness Chapter 26. Data Manag
pc pc p c pc pc pc
ement and Clinical Informatics
pc pc pc
pcp cChapter 27. Marketing pc pc pc
,Chapter 01: Leadership and Management Principles
pc pc pc pc pc
Huber: Leadership & Nursing Care Management, 7th Edition
pc pc pc pc pc pc pc
MULTIPLE CHOICE pc
1. Leadership is best defined as: pc pc pc pc
a. an interpersonal process of participating by encouraging fellowship.
pc pc pc pc pc pc pc
b. delegation of authority and responsibility and the coordination of activities.
pc pc pc pc pc pc pc pc pc
c. inspiring people to accomplish goals through support and confidence building.
pc pc pc pc pc pc pc pc pc
d. the integration of resources through planning, organizing, and directing.
pc pc pc pc pc pc pc pc
ANS: C pc
Leadership is the process of influencing people to accomplish goals by inspiring confidence
pc pc pc pc pc pc pc pc pc pc pc pc p c and s pc
upport among followers. pc pc
DIF:
Cognitive Level: Remember (Knowledge) TO pc pc pc p c
P: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
p c pc pc pc pc pc pc pc pc pc
2. A medical-
pc
surgical unit reports higher rates of patient satisfaction coupled with high rates of staff satisfaction
pc pc pc pc pc pc pc pc pc pc pc pc p c pc pc
and productivity. Which of the following is attributed to the data findings?
pc pc pc pc pc pc pc pc pc pc pc
a. Effective leadership pc
b. Management involvement pc
c. Mentoring
d. Rewards and recognition pc pc
ANS: A pc
Effective leadership is important in nursing because of the impact on nurses’ work lives, it
pc pc pc pc pc pc pc pc pc pc pc pc pc pc
being a stabilizing influence during change, and for nurses’ productivity and quality of care.
pc pc pc pc pc pc pc pc pc pc pc pc pc
DIF:
Cognitive Level: Apply (Application) TOP pc pc pc pc
: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
p c pc pc pc pc pc pc pc pc pc
3. A staff registered nurse (RN) is leading a multidisciplinary clinical pathway team in the develop
pc pc pc pc pc pc pc pc pc pc pc pc pc p c
ment of care for patients with total knee replacement. Which of the following statements exe
pc pc pc pc pc pc pc pc pc pc pc pc p c pc
mplifies leadership behaviors in a clinical pathway team meeting?
pc pc pc pc pc pc pc pc
a. ―Nursing is responsible for pain control of the total knee replacement patient.‖
pc pc pc pc pc pc pc pc pc pc pc
b. ―Our pharmacist has provided some excellent pain control literature.‖
pc pc pc pc pc pc pc pc
c. ―Physical therapy’s expertise is in rehabilitation, not pain control.‖
pc pc pc pc pc pc pc pc
d. ―Total knee replacement patients require optimal pain control.‖
pc pc pc pc pc pc pc
ANS: B pc
Leadership is the process of influencing people to accomplish goals by inspiring confidence and su
pc pc pc pc pc pc pc pc pc pc pc pc p c pc
pport among followers. The correct answer is supportive of a team member’s work and depicts som
pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc
e skill at interpersonal relationships.
pc pc pc pc
DIF:
Cognitive Level: Apply (Application) TOP pc pc pc pc
: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Physiological Integrity: Pharmacological and Parenteral Therapies
p c pc pc pc pc pc pc pc
, 4. Which of the following is true of management activities?
pc pc pc pc pc pc pc pc
a. Inspiring a vision is a management function. pc pc pc pc pc pc
b. Management is focused on task accomplishment. pc pc pc pc pc
c. Management is more focused on human relationships. pc pc pc pc pc pc
d. Management is more important than leadership. pc pc pc pc pc
ANS: B pc
Management is focused on task accomplishment. pc pc pc pc pc
DIF:
Cognitive Level: Remember (Knowledge) TO pc pc pc p c
P: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
p c pc pc pc pc pc pc pc pc pc
5. During a staff meeting, a group of RNs has complained that medications are not arriving to the uni
pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc
t in a timely manner. The nurse manager suggests that the group resolve this issue through the de
pc pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc pc
velopment and work of a multidisciplinary team led by one of these RNs. This scenario demonstrate
pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc
s:
a. adaptation.
b. empowerment.
c. flexibility.
d. relationship management. pc
ANS: B pc
Empowerment is the giving of authority, responsibility, and the freedom to act. In this situati
pc pc pc pc pc pc pc pc pc pc pc pc pc p c
on, the manager has given authority, responsibility, and the freedom to act in the investigati
pc pc pc pc pc pc pc pc pc pc pc pc pc p c
on and resolution of this issue.
pc pc pc pc pc
DIF:
Cognitive Level: Apply (Application) TOP pc pc pc pc
: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
p c pc pc pc pc pc pc pc pc pc
6. A nurse is caring for an elderly patient who was admitted after sustaining a fall at home. When creatin
pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc
g a care plan for the patient, she requests that the doctor order a home health visit to assess for ho
pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc pc
me safety and medication compliance. In addition, the nurse is concerned about the nutrition of the
pc pc pc pc pc pc pc pc pc pc pc p c pc pc pc pc
patient and requests a dietitian evaluation. The nurse is demonstrating which of the following leader
pc pc pc pc pc pc pc pc pc p c pc pc pc pc
ship skills? pc
a. Care provider pc
b. Business principles pc
c. Care coordination pc
d. Change management pc
ANS: C pc
Care coordination is the delivery of nursing services that involves the organization and coordination
pc pc pc pc pc pc pc pc pc pc pc pc p c pc
of complex activities. The nurse uses managerial and leadership skills to facilitate delivery of qualit
pc pc pc pc pc pc pc pc pc pc p c pc pc pc
y care.
pc
DIF: Cognitive Level: Apply (Application) pc pc pc
TOP: Nursing Process: Planning MSC: Client Needs: Physiological Integrity: Reduction of Risk P
p c pc pc p c p c pc pc pc pc pc pc pc
otential
7. Interpersonal communication and the ability to apply pc pc pc pc pc pc
are two critical skills every nurse needs to enhance professional practice.
pc pc pc pc pc p c pc pc pc pc
a. vision
Test Bank for Leadership and Nursing Care Manag
pc pc pc pc pc pc pc
ement 7th Edition by Diane Huber, M. Lindell Josep
pc pc pc pc pc pc pc pc
h
,Huber: Leadership & Nursing Care Management, 7th Edition
pc pc pc pc pc pc pc
Contents:
Part I: Leadership pc pc
Chapter 1. Leadership and Management Principles Cha
pc pc pc pc pc p c
pter 2. Change and Innovation
pc pc pc pc
Chapter 3. Organizational Climate and Culture
pc pc pc pc pc
Part II: Professionalism
pc pc
Chapter 4. Managerial Decision Making Chapte
pc pc pc pc p c
r 5. Managing Time and Stress Chapter 6. Leg
pc pc pc pc pc p c pc pc
al and Ethical Issues
pc pc pc
Part III: Communication and Relationship Building
pc pc pc pc pc
Chapter 7. Communication Leadership
pc pc pc
Chapter 8. Team Building and Working With Effective Groups Chapter 9.
pc pc pc pc pc pc pc pc p c pc pc
Delegation in Nursing pc pc
Chapter 10. Power and Conflict Chapter
pc pc pc pc p c pc
11. Workplace Diversity
pc pc
Part IV: Knowledge of the Health Care Environment
pc pc pc pc pc pc pc
Chapter 12. Organizational Structure
pc pc pc
Chapter 13. Decentralization and Shared Governance C
pc pc pc pc pc p c
hapter 14. Strategic Management
pc pc pc
Chapter 15. Professional Practice Models
pc pc pc pc
Chapter 16. Case and Population Case Management
pc pc pc pc pc pc
Chapter 17. Evidence- pc pc
Based Practice: Strategies for Nurse Leaders Chapter 18. Quality and Sa
pc pc pc pc pc p c pc pc pc pc
fety
Chapter 19. Measuring and Managing Outcomes
pc pc pc pc pc
Part V: Business Skills
pc pc pc
Chapter 20. Prevention of Workplace Violence Ch
pc pc pc pc pc p c
apter 21. Confronting the Nursing Shortage Cha
pc pc pc pc pc p c
pter 22. Staffing and Scheduling
pc pc pc pc
Chapter 23. Budgeting, Productivity, and Costing out Nursing Chapter 24.
pc pc pc pc pc pc pc p c pc pc
Performance Appraisal pc
Chapter 25. All- pc pc
Hazards Disaster Preparedness Chapter 26. Data Manag
pc pc p c pc pc pc
ement and Clinical Informatics
pc pc pc
pcp cChapter 27. Marketing pc pc pc
,Chapter 01: Leadership and Management Principles
pc pc pc pc pc
Huber: Leadership & Nursing Care Management, 7th Edition
pc pc pc pc pc pc pc
MULTIPLE CHOICE pc
1. Leadership is best defined as: pc pc pc pc
a. an interpersonal process of participating by encouraging fellowship.
pc pc pc pc pc pc pc
b. delegation of authority and responsibility and the coordination of activities.
pc pc pc pc pc pc pc pc pc
c. inspiring people to accomplish goals through support and confidence building.
pc pc pc pc pc pc pc pc pc
d. the integration of resources through planning, organizing, and directing.
pc pc pc pc pc pc pc pc
ANS: C pc
Leadership is the process of influencing people to accomplish goals by inspiring confidence
pc pc pc pc pc pc pc pc pc pc pc pc p c and s pc
upport among followers. pc pc
DIF:
Cognitive Level: Remember (Knowledge) TO pc pc pc p c
P: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
p c pc pc pc pc pc pc pc pc pc
2. A medical-
pc
surgical unit reports higher rates of patient satisfaction coupled with high rates of staff satisfaction
pc pc pc pc pc pc pc pc pc pc pc pc p c pc pc
and productivity. Which of the following is attributed to the data findings?
pc pc pc pc pc pc pc pc pc pc pc
a. Effective leadership pc
b. Management involvement pc
c. Mentoring
d. Rewards and recognition pc pc
ANS: A pc
Effective leadership is important in nursing because of the impact on nurses’ work lives, it
pc pc pc pc pc pc pc pc pc pc pc pc pc pc
being a stabilizing influence during change, and for nurses’ productivity and quality of care.
pc pc pc pc pc pc pc pc pc pc pc pc pc
DIF:
Cognitive Level: Apply (Application) TOP pc pc pc pc
: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
p c pc pc pc pc pc pc pc pc pc
3. A staff registered nurse (RN) is leading a multidisciplinary clinical pathway team in the develop
pc pc pc pc pc pc pc pc pc pc pc pc pc p c
ment of care for patients with total knee replacement. Which of the following statements exe
pc pc pc pc pc pc pc pc pc pc pc pc p c pc
mplifies leadership behaviors in a clinical pathway team meeting?
pc pc pc pc pc pc pc pc
a. ―Nursing is responsible for pain control of the total knee replacement patient.‖
pc pc pc pc pc pc pc pc pc pc pc
b. ―Our pharmacist has provided some excellent pain control literature.‖
pc pc pc pc pc pc pc pc
c. ―Physical therapy’s expertise is in rehabilitation, not pain control.‖
pc pc pc pc pc pc pc pc
d. ―Total knee replacement patients require optimal pain control.‖
pc pc pc pc pc pc pc
ANS: B pc
Leadership is the process of influencing people to accomplish goals by inspiring confidence and su
pc pc pc pc pc pc pc pc pc pc pc pc p c pc
pport among followers. The correct answer is supportive of a team member’s work and depicts som
pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc
e skill at interpersonal relationships.
pc pc pc pc
DIF:
Cognitive Level: Apply (Application) TOP pc pc pc pc
: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Physiological Integrity: Pharmacological and Parenteral Therapies
p c pc pc pc pc pc pc pc
, 4. Which of the following is true of management activities?
pc pc pc pc pc pc pc pc
a. Inspiring a vision is a management function. pc pc pc pc pc pc
b. Management is focused on task accomplishment. pc pc pc pc pc
c. Management is more focused on human relationships. pc pc pc pc pc pc
d. Management is more important than leadership. pc pc pc pc pc
ANS: B pc
Management is focused on task accomplishment. pc pc pc pc pc
DIF:
Cognitive Level: Remember (Knowledge) TO pc pc pc p c
P: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
p c pc pc pc pc pc pc pc pc pc
5. During a staff meeting, a group of RNs has complained that medications are not arriving to the uni
pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc
t in a timely manner. The nurse manager suggests that the group resolve this issue through the de
pc pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc pc
velopment and work of a multidisciplinary team led by one of these RNs. This scenario demonstrate
pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc
s:
a. adaptation.
b. empowerment.
c. flexibility.
d. relationship management. pc
ANS: B pc
Empowerment is the giving of authority, responsibility, and the freedom to act. In this situati
pc pc pc pc pc pc pc pc pc pc pc pc pc p c
on, the manager has given authority, responsibility, and the freedom to act in the investigati
pc pc pc pc pc pc pc pc pc pc pc pc pc p c
on and resolution of this issue.
pc pc pc pc pc
DIF:
Cognitive Level: Apply (Application) TOP pc pc pc pc
: Nursing Process: Assessment
p c pc pc
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
p c pc pc pc pc pc pc pc pc pc
6. A nurse is caring for an elderly patient who was admitted after sustaining a fall at home. When creatin
pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc
g a care plan for the patient, she requests that the doctor order a home health visit to assess for ho
pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc pc p c pc pc
me safety and medication compliance. In addition, the nurse is concerned about the nutrition of the
pc pc pc pc pc pc pc pc pc pc pc p c pc pc pc pc
patient and requests a dietitian evaluation. The nurse is demonstrating which of the following leader
pc pc pc pc pc pc pc pc pc p c pc pc pc pc
ship skills? pc
a. Care provider pc
b. Business principles pc
c. Care coordination pc
d. Change management pc
ANS: C pc
Care coordination is the delivery of nursing services that involves the organization and coordination
pc pc pc pc pc pc pc pc pc pc pc pc p c pc
of complex activities. The nurse uses managerial and leadership skills to facilitate delivery of qualit
pc pc pc pc pc pc pc pc pc pc p c pc pc pc
y care.
pc
DIF: Cognitive Level: Apply (Application) pc pc pc
TOP: Nursing Process: Planning MSC: Client Needs: Physiological Integrity: Reduction of Risk P
p c pc pc p c p c pc pc pc pc pc pc pc
otential
7. Interpersonal communication and the ability to apply pc pc pc pc pc pc
are two critical skills every nurse needs to enhance professional practice.
pc pc pc pc pc p c pc pc pc pc
a. vision