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SCM 300 Exam 2 (Latest Update) verified Questions & Answers | Already Graded A (100% correct) – Arizona State University

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SCM 300 Exam 2 (Latest Update) verified
Questions & Answers | Already Graded A
(100% correct) – Arizona State
University

Brick-and-Mortar Business

a business that operates in a physical store without an internet presence




Online or E-tailing

All products and services are sold to customers through an online website. Example:
Amazon.com




Brick and Clicks

Companies that use both a physical store and the Web to sell their products and services.




Clicks and Calls

In addition to taking orders via the company website, some companies will also offer sales via
the phone. Examples: Lands' End and L.L. Bean




Omni-channel retailing

Retailers that are fully committed to engaging customers via catalogs, phone calls, websites,
email, internet chatrooms, social media sites or mobile apps, and of course also in stores.

,SCM 300 Exam 2 (Latest Update) verified
Questions & Answers | Already Graded A
(100% correct) – Arizona State
University
Retail sources of supply

manufacturers, wholesalers, drop shippers




drop shippers

An organization that ties manufactures and/or wholesalers directly to consumers. They never
posses the product, they just take orders to fulfill by another party.




Chargebacks

effectively penalties charged by retail organizations to their suppliers/vendors for any number of
minor and major supply chain offenses




Collaborative Planning, Forecasting, and Replenishment (CPFR)

A formalized effort by supply chain partners to share data and collectively develop forecast in an
attempt to reduce supply chain cost through better planning




vendor-managed inventory (VMI)

An arrangement where retailers allow vendors to monitor in-store inventories, initiate
orders/shipments to the store when inventories are low, and also bring the items into the store
and onto the shelf.

, SCM 300 Exam 2 (Latest Update) verified
Questions & Answers | Already Graded A
(100% correct) – Arizona State
University

Last Mile

the portion of the supply chain between the final inventory holding facility and the end consumer




Prototype Stores

A series of stores that have common design, construction and layout. Standardized plans that will
work across many stores for chain retailers.




Rationalized Retailing

This retail strategy has retail chains develop rigid control structures to develop and manage
processes such that all the retail outlets are managed in the same way. An employee would easily
be able to work at almost any store since everything is done the same way.




Planogram

A map of where every product goes on a retail store shelf.




Customers cost for waiting lines

Time

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