COM 120 Test 1 questions with 100%
correct answers
Channel - correct answer ✔✔ The medium through which the message passes
Noise - correct answer ✔✔ Distractions that disrupt transmission (external, physical,
physiological)
Self-Monitoring - correct answer ✔✔ The process of attending to one's behavior and using
these observations to shape the way one behaves
Five Principles of Communication - correct answer ✔✔ 1. Intentional / Unintentional 2.
Impossible not to communicate 3. Unrepeatable 4. Irreversible 5. Content and relational
dimension
Example of Intentional / Unintentional - correct answer ✔✔ Muttering complaints, nonverbals
Example of Impossible not to communicate - correct answer ✔✔ words, nonverbals, etc.
Example of Unrepeatable - correct answer ✔✔ Pick-up line for one might not work on another
Example of Irreversible - correct answer ✔✔ "I love you" / "I hate you"
Example of Content and Relationship dimension - correct answer ✔✔ "I'm busy tonight, but
maybe some other time"
(Words vs. meaning)
, Characteristics of Competent Communication - correct answer ✔✔ 1. Behavior 2. Self-
Monitoring 3. Empathy 4. Nonverbal awareness 5. Cognitive complexity 6. Commitment to
improving
Content vs. Relationship Dimension - correct answer ✔✔ Content: what is explicitly said
Relationship: how it is said (expresses how you feel about the other person)
Disinhibition - correct answer ✔✔ The tendency to transmit messages without considering their
consequences; occurs more frequently in mediated communication
Self-Efficacy - correct answer ✔✔ What someone believes they are capable of doing
Pros of Mediated Communication - correct answer ✔✔ Asynchronous, easier to share,
sustain/enrich, more opportunities, helpful to introverts, ability to edit
Cons of Mediated Communication - correct answer ✔✔ Permanence, superficial/deceptive,
social isolation, inhibition (bullying), leaner (difficulty interpreting, unrealistic
expectations/hyper-personal)
Narrative - correct answer ✔✔ The stories used to describe one's personal world -- fit into a
story that may or may not fit reality (victim vs. hero vs. villain)
Inference - correct answer ✔✔ "interpretation", unique to individuals, cannot use as fact,
potential for stereotyping
Sherry Turkle Ted Talk - correct answer ✔✔ 1. afraid to be alone 2. don't know how to be alone
3. forgetting how to communicate 4. filling voids
correct answers
Channel - correct answer ✔✔ The medium through which the message passes
Noise - correct answer ✔✔ Distractions that disrupt transmission (external, physical,
physiological)
Self-Monitoring - correct answer ✔✔ The process of attending to one's behavior and using
these observations to shape the way one behaves
Five Principles of Communication - correct answer ✔✔ 1. Intentional / Unintentional 2.
Impossible not to communicate 3. Unrepeatable 4. Irreversible 5. Content and relational
dimension
Example of Intentional / Unintentional - correct answer ✔✔ Muttering complaints, nonverbals
Example of Impossible not to communicate - correct answer ✔✔ words, nonverbals, etc.
Example of Unrepeatable - correct answer ✔✔ Pick-up line for one might not work on another
Example of Irreversible - correct answer ✔✔ "I love you" / "I hate you"
Example of Content and Relationship dimension - correct answer ✔✔ "I'm busy tonight, but
maybe some other time"
(Words vs. meaning)
, Characteristics of Competent Communication - correct answer ✔✔ 1. Behavior 2. Self-
Monitoring 3. Empathy 4. Nonverbal awareness 5. Cognitive complexity 6. Commitment to
improving
Content vs. Relationship Dimension - correct answer ✔✔ Content: what is explicitly said
Relationship: how it is said (expresses how you feel about the other person)
Disinhibition - correct answer ✔✔ The tendency to transmit messages without considering their
consequences; occurs more frequently in mediated communication
Self-Efficacy - correct answer ✔✔ What someone believes they are capable of doing
Pros of Mediated Communication - correct answer ✔✔ Asynchronous, easier to share,
sustain/enrich, more opportunities, helpful to introverts, ability to edit
Cons of Mediated Communication - correct answer ✔✔ Permanence, superficial/deceptive,
social isolation, inhibition (bullying), leaner (difficulty interpreting, unrealistic
expectations/hyper-personal)
Narrative - correct answer ✔✔ The stories used to describe one's personal world -- fit into a
story that may or may not fit reality (victim vs. hero vs. villain)
Inference - correct answer ✔✔ "interpretation", unique to individuals, cannot use as fact,
potential for stereotyping
Sherry Turkle Ted Talk - correct answer ✔✔ 1. afraid to be alone 2. don't know how to be alone
3. forgetting how to communicate 4. filling voids
