SCOM 123 JMU Final Exam Questions With Complete
Solutions
**How does the oral style of communication differ from a
written style? Correct Answers Simpler sentences, highly
interactive, less formal written style
**What are the components of a competent presentation body?
Correct Answers 1. Full sentences
2. Main points equally discussed
3. Sub points to further explain main points with examples
Accentuation Correct Answers intensify verbal communication
Ambushing Correct Answers listen for weakness and ignore
strength of speaker's message
Appropriate Citation Correct Answers used correctly and states
the origin of that point
Attitude Correct Answers Learned predisposition to respond
favorably or unfavorably toward some attitude object
Attribution Error Correct Answers Tendency to overemphasize
personal traits and under emphasize situations as causes of other
peoples behavior
Beliefs Correct Answers What a person thinks is true or
probable
,Breadth Correct Answers Range of subjects discussed between
persons
Central Idea Correct Answers Identifies the main concept,
point, issue, and conclusion that you want the audience to
understand, believe, or feel.
Channel Correct Answers Medium through which a message
travels, such as oral or written
Collectivistic Cultures Correct Answers Focused on group, not
"me" but "we", commitment to groups is vital; individuals see
themselves as being closely linked to one or more groups and
are primarily motivated by the norms and duties imposed by
these groups.
Communication Competence Correct Answers Engaging in
communication with others that is perceived to be both effective
and appropriate
Competence Correct Answers refers to the audience's
perception of the speaker's knowledge and experience of the
topic
Competitive Interrupting Correct Answers dominating the floor
when others begin to speak
Composure Correct Answers well being of speaker (emotional
state, confidence, and control)
, Comprehending Correct Answers Shared meaning between and
among parties in a transaction.
Concerns for others Correct Answers you care what happens to
them
Connotative Meaning Correct Answers personal meaning
Constructive Correct Answers Open and supportive
Content Correct Answers What is actually being said or done
Context Correct Answers The environment in which
communication occurs; the who, what, where, when, why, and
how of communication.
Contradiction Correct Answers mixed message
Conversational Narcissism Correct Answers listeners to turn
ordinary conversations about themselves without showing
interest in others
Critical Listening Correct Answers The process of evaluating
the merits of claims as they are heard.
Cultural Relativism Correct Answers Views cultures as
different not deficient
Cynicism Correct Answers fault finding, ridiculing the beliefs
and values of others
Solutions
**How does the oral style of communication differ from a
written style? Correct Answers Simpler sentences, highly
interactive, less formal written style
**What are the components of a competent presentation body?
Correct Answers 1. Full sentences
2. Main points equally discussed
3. Sub points to further explain main points with examples
Accentuation Correct Answers intensify verbal communication
Ambushing Correct Answers listen for weakness and ignore
strength of speaker's message
Appropriate Citation Correct Answers used correctly and states
the origin of that point
Attitude Correct Answers Learned predisposition to respond
favorably or unfavorably toward some attitude object
Attribution Error Correct Answers Tendency to overemphasize
personal traits and under emphasize situations as causes of other
peoples behavior
Beliefs Correct Answers What a person thinks is true or
probable
,Breadth Correct Answers Range of subjects discussed between
persons
Central Idea Correct Answers Identifies the main concept,
point, issue, and conclusion that you want the audience to
understand, believe, or feel.
Channel Correct Answers Medium through which a message
travels, such as oral or written
Collectivistic Cultures Correct Answers Focused on group, not
"me" but "we", commitment to groups is vital; individuals see
themselves as being closely linked to one or more groups and
are primarily motivated by the norms and duties imposed by
these groups.
Communication Competence Correct Answers Engaging in
communication with others that is perceived to be both effective
and appropriate
Competence Correct Answers refers to the audience's
perception of the speaker's knowledge and experience of the
topic
Competitive Interrupting Correct Answers dominating the floor
when others begin to speak
Composure Correct Answers well being of speaker (emotional
state, confidence, and control)
, Comprehending Correct Answers Shared meaning between and
among parties in a transaction.
Concerns for others Correct Answers you care what happens to
them
Connotative Meaning Correct Answers personal meaning
Constructive Correct Answers Open and supportive
Content Correct Answers What is actually being said or done
Context Correct Answers The environment in which
communication occurs; the who, what, where, when, why, and
how of communication.
Contradiction Correct Answers mixed message
Conversational Narcissism Correct Answers listeners to turn
ordinary conversations about themselves without showing
interest in others
Critical Listening Correct Answers The process of evaluating
the merits of claims as they are heard.
Cultural Relativism Correct Answers Views cultures as
different not deficient
Cynicism Correct Answers fault finding, ridiculing the beliefs
and values of others
