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Refers to internalized inaccurate beliefs about people. ✔Correct Answer-Stereotype
A manner of expressing time in which a day runs from midnight to midnight and each hour is
referred to by a number from 0 to 24. For example, 9:00 a.m. is expressed as 0900 hours, 1:00 p.m. is
1300 hours, 4:00 p.m. is 1600 hours, and so on. ✔Correct Answer-24-hour clock
Controlling the movement of people, material, and vehicles into and out of a location. ✔Correct
Answer-Access control
In the context of human rights legislation, this term refers to a way of levelling the playing field for
people with disabilities and other members of society. Today, many public spaces and services strive
toward universal accessibility. Designated parking spaces, ramps, elevators, widened corridors, and
designated washroom stalls are all examples of incorporating accessibility standards into the design
and construction of facilities. ✔Correct Answer-Accessibility
This means striving to build inclusive environments that respect differences and rights. Seeks to
eliminate barriers, standards, requirements, practices, policies, and rules that adversely affect people
on the basis of disability, gender, religious belief, etc. ✔Correct Answer-Accommodation
A type of demonstrated subject behaviour. The subject does not physically assault the SP but actively
resists in a way that will not allow the SP to gain control. This type of resistance is often accompanied
by verbal non-compliance (refusing a lawful order or direction). ✔Correct Answer-Active resistant
The overt action performed by the accused person. Without this act, there can be no crime. The
actus reus is also referred to as the "guilty act." ✔Correct Answer-Actus reus
A report that deals with the routine functioning of the security organization (e.g., requests for
equipment, resources, or holiday leave). ✔Correct Answer-Administrative report
Actions on the part of panhandlers that make members of the public fear for their safety.
✔Correct Answer-Aggressive solicitation
Occurs when a person deprives another person of his or her liberty either temporarily or
permanently. ✔Correct Answer-Arrest
A type of demonstrated subject behaviour. The subject not only resists the SP's actions but actually
tries to physically assault him or her. This type of behaviour is sometimes preceded by verbal non-
compliance and pre-assault cues, such as facial expressions, clenching of fists, threats, etc.
✔Correct Answer-Assaultive
Anyone who has responsibility for and/or power over others. ✔Correct Answer-Authority
figure/person in authority
Refers to situations in which a person is empowered to do certain things but the choice to do those
things lies with the person. ✔Correct Answer-Authorized by law
, The provincial anti-discrimination law that provides protection against discrimination in public areas
regulated by provincial legislation and government. The prohibited grounds are: race, colour,
ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex or
sexual orientation. Effective January 1, 2008, age is a prohibited ground of discrimination in public
services. ✔Correct Answer-BC Human Rights Code
Derived from stereotypes that a person holds about others based on their perceived membership in
a group and in the absence of accurate information about them as individuals. Whether positive or
negative, biases can get in the way of objective judgement. A particular bias will cease to exist when
the underlying stereotypes are challenged and dispelled. ✔Correct Answer-Bias
A tactical communication technique that helps defuse a situation. It is used when the subject accuses
the SP of unethical conduct [e.g., "You're just picking on me because (of race, religion, sex, or
culture)."] The appropriate response would be, "No, this is not about you. It's about your behaviour."
✔Correct Answer-Blocking
Part I of the 1982 Constitution Act. The Charter sets out the fundamental rights and freedoms of
Canadians, and is part of the supreme law of Canada. ✔Correct Answer-Canadian Charter of Rights
and Freedoms
A federal law that prohibits discrimination in areas that are regulated and governed by federal
legislation. The prohibited grounds of discrimination are race, national or ethnic origin, colour,
religion, age, sex, sexual orientation, marital status, family status, disability, and conviction for which
a pardon has been granted. Under this legislation, if the ground of discrimination is pregnancy or
child-birth, the discrimination shall be deemed to be on the ground of sex. ✔Correct Answer-
Canadian Human Rights Act
Approaching a person to ask for money while the person is in a captive audience situation, such as
standing at a bus stop; sitting in a car at a stop light; getting off a bus or out of a taxicab; or using,
waiting to use, or leaving an ATM (bank machine). ✔Correct Answer-Captive audience solicitation
The lines of accountability that employees should follow when obtaining or disseminating
information, seeking guidance, reporting an incident, making a decision, or seeking that a decision be
made or action taken. ✔Correct Answer-Chain of command
The branch of law that regulates the relationships between individuals or groups. Cases dealt with
under civil law usually involve persons or groups being found liable for something and being ordered
to pay a sum of money to another person or group as a form of restitution. ✔Correct Answer-Civil
law
One of the response options indicated in the National Use of Force Framework. It involves the use of
verbal skills and non-verbal skills. An SP may give the subject suggestions, advice, directions, and/or
loud, repetitive commands, while using facial expressions, stance, eye contact, etc. ✔Correct
Answer-Communication
A component of the National Use of Force Framework. It is a process that enables SPs to respond
appropriately to changing circumstances in a timely manner. It consists of four steps: Assess,
Plan,Act,Re-assess ✔Correct Answer-Continuous assessment process
A type of private security operation that is provided by companies who sell their security services to
clients. Contract security companies operate as businesses. ✔Correct Answer-Contract security