HFT2220 Exam 2025 Newest Exam Questions And
Correct Answers
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Terms in this set (70)
Good training can lead to F
decreases in quality of
products, safety, and
sanitation
Organizations recognize a Profitability
link between the
effectiveness of its training
program and what other
indicator
A structured discussion Allows employees to enhance personal skills
can do all of the following
except
Which of the following is Development of soft skills
not an advantage of
computer-based training
Joe is conducting a In-basket training
training regarding
prioritization of tasks and
situations for general
managers from local
hotels. Which method of
training should he use
,An effective orientation T
program will help new
employees experience
less stress and feel more
comfortable in a new
environment
Entry-level employees F
would benefit from the
"in-basket" training
method
Training objectives will T
improve service and
productivity, and reduce
costs
The importance of a T
training evaluation is to
determine its success and
make changes, if needed
Reaction, knowledge, F
behavior, attitudes, and
productivity are all
methods of formative
evaluation
It is unnecessary to have F
to provide employees
with adequate prior notice
of formal performance
evaluations.
, Which of the following Final rankings of employees should conform
criteria is not likely to help statistically to a bell-shaped curve
a hospitality organization
meet minimum legal
requirements in relation to
appraising employee
performance?
Performance appraisals A tool for evaluating training, policies, or programs
are an effective way to link
rewards and punishment
to performance when they
are used as which of the
following
Which of the following Managers can become better appraisers of
statements about criteria performance by understanding the factors that
for performance is true? increase the likelihood of error
Two weeks before his Recency error
performance appraisal,
John successfully resolved
a service complaint
involving one of the
company's most important
clients. Although John's
job performance is usually
average and sometimes
poor, his manager gave
him a glowing
performance appraisal.
Which of the following
best describes the type of
error that the manager
made in appraising John's
performance?
Correct Answers
Save
Terms in this set (70)
Good training can lead to F
decreases in quality of
products, safety, and
sanitation
Organizations recognize a Profitability
link between the
effectiveness of its training
program and what other
indicator
A structured discussion Allows employees to enhance personal skills
can do all of the following
except
Which of the following is Development of soft skills
not an advantage of
computer-based training
Joe is conducting a In-basket training
training regarding
prioritization of tasks and
situations for general
managers from local
hotels. Which method of
training should he use
,An effective orientation T
program will help new
employees experience
less stress and feel more
comfortable in a new
environment
Entry-level employees F
would benefit from the
"in-basket" training
method
Training objectives will T
improve service and
productivity, and reduce
costs
The importance of a T
training evaluation is to
determine its success and
make changes, if needed
Reaction, knowledge, F
behavior, attitudes, and
productivity are all
methods of formative
evaluation
It is unnecessary to have F
to provide employees
with adequate prior notice
of formal performance
evaluations.
, Which of the following Final rankings of employees should conform
criteria is not likely to help statistically to a bell-shaped curve
a hospitality organization
meet minimum legal
requirements in relation to
appraising employee
performance?
Performance appraisals A tool for evaluating training, policies, or programs
are an effective way to link
rewards and punishment
to performance when they
are used as which of the
following
Which of the following Managers can become better appraisers of
statements about criteria performance by understanding the factors that
for performance is true? increase the likelihood of error
Two weeks before his Recency error
performance appraisal,
John successfully resolved
a service complaint
involving one of the
company's most important
clients. Although John's
job performance is usually
average and sometimes
poor, his manager gave
him a glowing
performance appraisal.
Which of the following
best describes the type of
error that the manager
made in appraising John's
performance?
