WGU C208 Change Management and
Innovation Exam 2026 Questions and
Answers
Subculture - Correct answer-A group of people with a culture which is different
from the larger culture to which they belong.
Change Curve Model - Correct answer-A change process model that explores how
individuals manage personal change.
Leadership - Correct answer-The process by which one person influences the
thoughts, attitudes, and behaviors of others.
Organizational change - Correct answer-The act or fact of making an organization
something different from what it is or from what it would be if left alone.
Paradigm - Correct answer-A theory or model about how something should be
done, made, or conceived.
Bridges' Transitional Model - Correct answer-A change process model with three
stages: Ending, Losing, and Letting Go; The Neutral Zone; and New Beginning.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, First, Second, and Third Order Change Model - Correct answer-A change process
model that explores different orders of change: First - conformative, Second -
reformative, and Third - transformative.
Creativity - Correct answer-The generation of new ideas by individuals and teams.
Innovation - Correct answer-The process by which an organization generates new
ideas and converts them into new products, business practices, and strategies that
create value.
Cultural norms - Correct answer-A culture's expectation of its members' behavior
in any given situation.
Cultural Web Model - Correct answer-An organizational culture model that
reviews six cultural elements: stories, rituals and routines, symbols, organizational
structure, control systems, and power structure.
Organizational behavior - Correct answer-The study of how people, individuals,
and groups act in organizations and how organizations can be made more effective.
Organizational culture - Correct answer-The basic tacit assumptions about how the
world is and ought to be that a group of people share and that determines their
perceptions, thoughts, feelings, and their overt behavior.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
Innovation Exam 2026 Questions and
Answers
Subculture - Correct answer-A group of people with a culture which is different
from the larger culture to which they belong.
Change Curve Model - Correct answer-A change process model that explores how
individuals manage personal change.
Leadership - Correct answer-The process by which one person influences the
thoughts, attitudes, and behaviors of others.
Organizational change - Correct answer-The act or fact of making an organization
something different from what it is or from what it would be if left alone.
Paradigm - Correct answer-A theory or model about how something should be
done, made, or conceived.
Bridges' Transitional Model - Correct answer-A change process model with three
stages: Ending, Losing, and Letting Go; The Neutral Zone; and New Beginning.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, First, Second, and Third Order Change Model - Correct answer-A change process
model that explores different orders of change: First - conformative, Second -
reformative, and Third - transformative.
Creativity - Correct answer-The generation of new ideas by individuals and teams.
Innovation - Correct answer-The process by which an organization generates new
ideas and converts them into new products, business practices, and strategies that
create value.
Cultural norms - Correct answer-A culture's expectation of its members' behavior
in any given situation.
Cultural Web Model - Correct answer-An organizational culture model that
reviews six cultural elements: stories, rituals and routines, symbols, organizational
structure, control systems, and power structure.
Organizational behavior - Correct answer-The study of how people, individuals,
and groups act in organizations and how organizations can be made more effective.
Organizational culture - Correct answer-The basic tacit assumptions about how the
world is and ought to be that a group of people share and that determines their
perceptions, thoughts, feelings, and their overt behavior.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
