FIPP 3 Final Exam MULTIPLE CHOICE
QUESTIONS AND ANSWERS
Principles |of |communication |- |CORRECT |ANSWER✔✔-R: |roll |with |resistance
E: |express |empathy
A: |avoid |argumentation
D: |develop |discrepancy |
S: |support |self-efficacy
Five |tips |for |improving |communication |in |the |pharmacy |- |CORRECT |ANSWER✔✔-1. |adjust |
your |assumptions
2. |adjust |your |location
3. |adjust |your |tone
4. |adjust |your |vocabulary
5. |adjust |your |methods
Systematic |approach |step |1 |- |CORRECT |ANSWER✔✔-Secure |demographics |of |requestor
systematic |approach |step |2 |- |CORRECT |ANSWER✔✔-obtain |background |information
systematic |approach |step |3 |- |CORRECT |ANSWER✔✔-determine |and |categorize |ultimate |
question
systematic |approach |step |4 |- |CORRECT |ANSWER✔✔-develop |strategy |and |conduct |search
QUESTIONS AND ANSWERS
Principles |of |communication |- |CORRECT |ANSWER✔✔-R: |roll |with |resistance
E: |express |empathy
A: |avoid |argumentation
D: |develop |discrepancy |
S: |support |self-efficacy
Five |tips |for |improving |communication |in |the |pharmacy |- |CORRECT |ANSWER✔✔-1. |adjust |
your |assumptions
2. |adjust |your |location
3. |adjust |your |tone
4. |adjust |your |vocabulary
5. |adjust |your |methods
Systematic |approach |step |1 |- |CORRECT |ANSWER✔✔-Secure |demographics |of |requestor
systematic |approach |step |2 |- |CORRECT |ANSWER✔✔-obtain |background |information
systematic |approach |step |3 |- |CORRECT |ANSWER✔✔-determine |and |categorize |ultimate |
question
systematic |approach |step |4 |- |CORRECT |ANSWER✔✔-develop |strategy |and |conduct |search
