PGA Golf Management 3.0 – Level 3
Exam Prep (2025/2026) | Complete Study
Guide with Verified Questions & Answers
What makes interpretation of quantitative data more desirable than
qualitative data? - ,,,,answer,,,Quantitative information is clearly defined
and less susceptible to differences of opinion among people interpreting
the data
Why is customer demographics an external factor? - ,,,,answer,,,Because
external factors are the things that affect the business from the outside,
and customer demographics impact the business and are not within the
business
What type of information is typically provided by qualitative data? -
,,,,answer,,,Qualitative data informs the planning team "how" and "why"
things are happening. Qualitative data often informs the planning team
about the quality of the business offerings, such as condition of the
course, enjoyment, or satisfaction of customers
What examples would be considered internal data sources for planning
purposes? - ,,,,answer,,,These include staffing, course maintenance,
types of amenities, and business marketing and promotions- basically
anything that can be generated on site.
What type of data is cost of goods sold? - ,,,,answer,,,Quantitative Data
,What information would be most useful to the planning team interested in
measuring the facility's past or current successes? -
,,,,answer,,,Quantitative Data
The effectiveness of a golf professional's business plan for managing day-
to-day operations in a golf shop depends on what? -
,,,,answer,,,Operational Strategies
How would opportunities and threats be categorized in a SWOT analysis?
- ,,,,answer,,,External Factors
How might the results of a SWOT analysis affect core business functions?
- ,,,,answer,,,A properly organized and prioritized SWOT analysis gives a
summary of the current state of the facility's business, but it also helps
determine the direction the business should take. The SWOT provides
valuable input when developing new goals, objectives, and strategies for
improvement later in the business planning process.
When conducting a SWOT analysis for Human Resources, what are
examples of relevant data sources? - ,,,,answer,,,Job descriptions, hiring
and training, scheduling, evaluating and continuing education
How might revenues be affected at a nearby daily fee course if the local
tire plant has major layoffs? - ,,,,answer,,,There may be a decrease in
rounds and revenue earned
When defining a business, what are examples of weaknesses that may be
disclosed by performing a SWOT analysis? - ,,,,answer,,,If a merchandise
line is not selling well, is it important enough to devote money and energy
to improve sales, or should the merchandise line be dropped in favor of
one that will sell better?
,What is being evaluated when reviewing information data from trends in
local consumer spending? - ,,,,answer,,,Whether a threat is internal or
external
What should govern the decision to pursue an opportunity? -
,,,,answer,,,The results of the SWOT analysis
What criteria must be used to improve the following objective: "Improve
range profits and customer satisfaction" ? - ,,,,answer,,,SMART goals
The new manager of a ten-year-old private course, currently doing an
average of 5,000 tournament rounds per year, proposes to increase
tournament rounds by 50% by the end of next year. What criteria is
missing from this proposed goal? - ,,,,answer,,,The objective is not
realistic
Provide examples of horizontal analyses. - ,,,,answer,,,Linear Trend
Analysis and Base Year Analysis
What figure is represented in the divisor in the linear trend formula? -
,,,,answer,,,Previous Year
What type of analysis would be best for a facility that has just completed a
project that added nine new holes to the original 9-hole course? -
,,,,answer,,,Base Year Analysis
Golf shop sales of $100,000 yield a gross margin of $30,000. What is the
percentage of the cost of goods sold? - ,,,,answer,,,Cost of Goods Sold
represents the value (at cost) of all merchandise that is sold to
customers, stolen, lost, damaged, or destroyed during a particular period.
The major component is the amount paid to vendors to acquire the goods,
but may also include the costs for shipping, ticketing, and handling.
, If the gross target margin for your golf shop were 40 percent, what would
be the target percentage for your cost of goods sold? - ,,,,answer,,,total
merchandise sales (100)-cost of goods sold=gross margin (40); then cost
of goods sold would be 60%
According to the Business Planning Manual, what is usually the largest
contributor to the bottom-line profit of the facility? - ,,,,answer,,,Rounds
What is the formula for Merchandise Net Operating Income? -
,,,,answer,,,Revenue - (Cost of Goods Sold + Operating Expenses)
What events would cause a change in the forecast for golf shop
expenses? - ,,,,answer,,,Major events (natural disaster or pandemic) or
the economy (ex. golf shop expenses may increase if they suddenly have
to bring in more golf shirts because the shop is selling through the current
inventory)
What metric should be part of every forecast regardless of the type of
facility? - ,,,,answer,,,Rounds
You are most concerned about a decline in business growth. What
method would be most effective in portraying your overall financial
history? - ,,,,answer,,,Linear Trend Analysis
For the purpose of developing a business plan, what is the best
description of trend analysis? - ,,,,answer,,,The percentage change up or
down from year to year. Gives a good understanding of past performance.
By understanding the factors that could potentially affect forecasts, what
can PGA Professionals make about how the numbers will change to
construct better financial forecasts? - ,,,,answer,,,Use Linear Trend
Analysis
Exam Prep (2025/2026) | Complete Study
Guide with Verified Questions & Answers
What makes interpretation of quantitative data more desirable than
qualitative data? - ,,,,answer,,,Quantitative information is clearly defined
and less susceptible to differences of opinion among people interpreting
the data
Why is customer demographics an external factor? - ,,,,answer,,,Because
external factors are the things that affect the business from the outside,
and customer demographics impact the business and are not within the
business
What type of information is typically provided by qualitative data? -
,,,,answer,,,Qualitative data informs the planning team "how" and "why"
things are happening. Qualitative data often informs the planning team
about the quality of the business offerings, such as condition of the
course, enjoyment, or satisfaction of customers
What examples would be considered internal data sources for planning
purposes? - ,,,,answer,,,These include staffing, course maintenance,
types of amenities, and business marketing and promotions- basically
anything that can be generated on site.
What type of data is cost of goods sold? - ,,,,answer,,,Quantitative Data
,What information would be most useful to the planning team interested in
measuring the facility's past or current successes? -
,,,,answer,,,Quantitative Data
The effectiveness of a golf professional's business plan for managing day-
to-day operations in a golf shop depends on what? -
,,,,answer,,,Operational Strategies
How would opportunities and threats be categorized in a SWOT analysis?
- ,,,,answer,,,External Factors
How might the results of a SWOT analysis affect core business functions?
- ,,,,answer,,,A properly organized and prioritized SWOT analysis gives a
summary of the current state of the facility's business, but it also helps
determine the direction the business should take. The SWOT provides
valuable input when developing new goals, objectives, and strategies for
improvement later in the business planning process.
When conducting a SWOT analysis for Human Resources, what are
examples of relevant data sources? - ,,,,answer,,,Job descriptions, hiring
and training, scheduling, evaluating and continuing education
How might revenues be affected at a nearby daily fee course if the local
tire plant has major layoffs? - ,,,,answer,,,There may be a decrease in
rounds and revenue earned
When defining a business, what are examples of weaknesses that may be
disclosed by performing a SWOT analysis? - ,,,,answer,,,If a merchandise
line is not selling well, is it important enough to devote money and energy
to improve sales, or should the merchandise line be dropped in favor of
one that will sell better?
,What is being evaluated when reviewing information data from trends in
local consumer spending? - ,,,,answer,,,Whether a threat is internal or
external
What should govern the decision to pursue an opportunity? -
,,,,answer,,,The results of the SWOT analysis
What criteria must be used to improve the following objective: "Improve
range profits and customer satisfaction" ? - ,,,,answer,,,SMART goals
The new manager of a ten-year-old private course, currently doing an
average of 5,000 tournament rounds per year, proposes to increase
tournament rounds by 50% by the end of next year. What criteria is
missing from this proposed goal? - ,,,,answer,,,The objective is not
realistic
Provide examples of horizontal analyses. - ,,,,answer,,,Linear Trend
Analysis and Base Year Analysis
What figure is represented in the divisor in the linear trend formula? -
,,,,answer,,,Previous Year
What type of analysis would be best for a facility that has just completed a
project that added nine new holes to the original 9-hole course? -
,,,,answer,,,Base Year Analysis
Golf shop sales of $100,000 yield a gross margin of $30,000. What is the
percentage of the cost of goods sold? - ,,,,answer,,,Cost of Goods Sold
represents the value (at cost) of all merchandise that is sold to
customers, stolen, lost, damaged, or destroyed during a particular period.
The major component is the amount paid to vendors to acquire the goods,
but may also include the costs for shipping, ticketing, and handling.
, If the gross target margin for your golf shop were 40 percent, what would
be the target percentage for your cost of goods sold? - ,,,,answer,,,total
merchandise sales (100)-cost of goods sold=gross margin (40); then cost
of goods sold would be 60%
According to the Business Planning Manual, what is usually the largest
contributor to the bottom-line profit of the facility? - ,,,,answer,,,Rounds
What is the formula for Merchandise Net Operating Income? -
,,,,answer,,,Revenue - (Cost of Goods Sold + Operating Expenses)
What events would cause a change in the forecast for golf shop
expenses? - ,,,,answer,,,Major events (natural disaster or pandemic) or
the economy (ex. golf shop expenses may increase if they suddenly have
to bring in more golf shirts because the shop is selling through the current
inventory)
What metric should be part of every forecast regardless of the type of
facility? - ,,,,answer,,,Rounds
You are most concerned about a decline in business growth. What
method would be most effective in portraying your overall financial
history? - ,,,,answer,,,Linear Trend Analysis
For the purpose of developing a business plan, what is the best
description of trend analysis? - ,,,,answer,,,The percentage change up or
down from year to year. Gives a good understanding of past performance.
By understanding the factors that could potentially affect forecasts, what
can PGA Professionals make about how the numbers will change to
construct better financial forecasts? - ,,,,answer,,,Use Linear Trend
Analysis
