CNML & NE-BC study cards Exam Questions and answers

CNML & NE-BC study cards Exam Questions and answers What is the purpose of a job description? - A job description outlines the job duties to a potential or new employee, explains the boundaries of the scope of practice, and provides direction for the new employee about what performance measures will be assessed at evaluation time. Why should you avoid starting new staff before they attend general orientation? - Expediting an employee orientation is not a good idea because general orientation provides an opportunity to connect the employee with the mission, vision, and values of the larger organization. General orientation also provides safety topics and opportunities to make connections which can help them in the future. What is the best way to give feedback to an employee who tends to be defensive and confrontational? - When giving feedback to an employee who tends to be defensive and confrontational it is best to review the employee performance guidelines, have the meeting in a safe location, perhaps include a witness, and focus specifically on the employee's performance issues.