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3CX Academy Advanced Certification Exam – 150 Questions with Verified Answers

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3CX Academy Advanced Certification Exam – 150 Questions with Verified Answers

Institution
3CX ACADEMY ADVANCED CERTIFICATION
Course
3CX ACADEMY ADVANCED CERTIFICATION









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Institution
3CX ACADEMY ADVANCED CERTIFICATION
Course
3CX ACADEMY ADVANCED CERTIFICATION

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Uploaded on
November 10, 2025
Number of pages
5
Written in
2025/2026
Type
Exam (elaborations)
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Questions & answers

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3CX ACADEMY ADVANCED
CERTIFICATION EXAM ACTUAL EXAM
COMPLETE 150 QUESTIONS WITH
DETAILED VERIFIED ANSWERS
True -📌📌 - In the criteria of the "Outbound Rules", "Calls from Extension(s)"
having comma separated values will allow multiple extension ranges to be
defined

True -📌📌 - The Virtual Extension of the slave must match the master side
virtual extension number

False - 📌📌 - For extensions that are registered over multiple site-to-site VPNs,
by default 3CX delivers the audio between phones if they are on different
subnets.

False - 📌📌 - On outbound calls to external numbers, 3CX will process
"Outbound Rules" in a "Best Matching" way, depending on how many of the
criteria match.

False - 📌📌 - Wireshark can - without any additional Plugins Decode all Codecs
including G711A, G711U, GSM, G729, G726

False - 📌📌 - STUN extensions can be configured to connect to the tunnel port
of 3CX instead of the SIP port for more security.

False - 📌📌- The log files of 3CX are never cleaned even when you restart the
3CX Services

False - 📌📌 - Once Secure SIP has been configured in 3CX, Secure SIP
certificates will need to be deployed manually in phones and softphones OS so
that they can communicate.

False - 📌📌- Remote extensions may be provisioned using the HTTP or HTTPS
URLs

False - 📌📌- The default Voicemail PIN of an extension consist of 4 random
alphanumerical characters.

True -📌📌 - Your 3CX has only one SIP Trunk and receives a call from number
8135791691. If you have a "Inbound CID Reformatting" rule on the Trunk with

, True - 📌📌 - When 3CX has been installed without a FQDN from 3CX and in
split DNS mode, the DNS server must not be installed on the same machine as
the phone system.

True - 📌📌 - Your Local IP Phone loses the registration to 3CX and you want do
troubleshoot the issue. You should start a Wireshark Capture on the 3CX Server,
reboot the phone, and then apply the Filter sip.Cseq.Method==REGISTER in
order to see if registrations are reaching 3CX

True - 📌📌 - Your 3CX has only one SIP Trunk and receives a call from number
422033272020 and you want it to be presented on the extension display as
+44272020. You can do this with a "Inbound CID Reformatting" rule on the Trunk
with "Source Pattern" 44(..)(..)(.*) and "Replace Pattern" +44\3.

True - 📌📌 - When selecting the option "I need a 3CX FQDN" an internal DNS is
not mandatory

False - 📌📌 - The order of "Inbound Rules" is not important when you have DID
and CID "Inbound Rules", CIDs always have higher priority.

False - 📌📌 - You have a Master Bridge with 3-digit extensions 1xxx and a Slave
Bridge with 4-digit extensions 2xxx. In the "Outbound Rules" you use to rote calls
across the bridge, using a prefix is mandatory.

True - 📌📌 - You have run the 3CX "Firewall Checker" and comes up as Green,
but you still have audio issues and calls dropping on on outbound / inbound calls.
Can SIP ALG be the culprit?

False - 📌📌 - An extension will be allowed up to 25 attempts (default) for
authenticating successfully, after what it will be blacklisted for the default
blacklisting interval of 1800 minutes.

True - 📌📌 - The 3CX SIP port should be filtered by firewall ACL rules to
maximize security and allow only trusted IPs to reach it (VoIP providers or STUN
extensions if any).

False - 📌📌 - SRTP will secure calls so that a middle-man can't see the SIP
traffic in plain-text.

True - 📌📌 - CID and DID "Inbound Rules" can both be configured to route calls
differently depending on the Office Hours.

False - 📌📌 - "Prepend" will add digits to the end of the dialed number before
sending hte call to the destination defined in the "Route"

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