PGA /
PGM 3.0 Level 2 Golf Ops Exam Questions With Correct
/ // // // // // // // // //
Answers
// //
the /
/vision /
/Core /
/Values /
/and /
/mission /
/statement /
/of //
a/
/golf /
/facility /
/should /
/be /
/developed /
/concurrently /
/with /
/establishing //
a/
/facility /
/wide //business //plan //that //concludes //concrete //goals //and //strategies //for //meeting //them.
True
Proper /
/business /
/planning /
/and /
/operations /
/alignment /
,/directs /
/that /
/sufficient /
/resources /
/be //identified //before //strategies //for //achieving //business //objectives //are //developed.
False
What //department //is //considered //the //core //unit //of //most //facilities?
The //Golf //operation
What /
/is /
/one /
/of /
/the /
/descriptive/directional /
/elements /
/of //the //facility's //business //that //need //to //be //in //place //before //the //golf //operation //is //defined?
facility //type, //geographic //locale, //customer //base, //business //objectives //and //goals, //strategies
Policies /
/and //procedures //are //part //of //which //support //element //of //the //golf //operations //organization?
Systems
What /
/is //the //most //accurate //description //of //the //relationship //between //the //facility's //business //plan
//and //the //golf //operation?
,Alignment //- //the //golf //operation //must //correspond //with //the //facility's //business //plan.
What //is //the //principal //focus //of //golf //operations?
providing //high-
quality /
/playing /
/experiences /
/and /
/customer //service //in //line //with //the //core //values, //vision //and //mission //of //the //organization
Stakeholders, /
/owners, /
/and //boards //are //positioned //at //the //bottom //of //a //traditional //organization //chart //(T/F)
False
From //a //functional //perspective, //a //vendor //is //what //kind //of //resource?
Financial /
/resource, /
/they /
/can /
/extend //credit //and //work //out //arrangements //that //are //quite //valuable //for //a //Golf //Operation
What /
/combination /
/of //interaction //strategies //would //be //the //first //choice //for //promoting //a //positive //facility-
wide //culture?
Involving //and //Supporting
, What //must //exist //for //a //facility //to //have //a //positive //culture?
Communication //and //openness //to //change
What //would //a //typical //organizational //chart //of //a //golf //operation //show?
Basic //responsibilities //and //the //relationships //between //an //operation's //functional //areas.
In //what //way //is //time //related //to //other //resources?
It /
/must /
/be /
/reasonably /
/accounted //for //and //allocated //appropriately, //and //is //tied //to //every //other //resource.
What //is //the //most //likely //determinant //of //the //complexity //of //a //facility's //organization //chart?
The /
/size /
/of /
/the /
/facility, /
/the //number //of //services //offered //to //customers //, //and //the //type //of //facility //and //its //mission.
What //are //examples //of //financial //resources?
PGM 3.0 Level 2 Golf Ops Exam Questions With Correct
/ // // // // // // // // //
Answers
// //
the /
/vision /
/Core /
/Values /
/and /
/mission /
/statement /
/of //
a/
/golf /
/facility /
/should /
/be /
/developed /
/concurrently /
/with /
/establishing //
a/
/facility /
/wide //business //plan //that //concludes //concrete //goals //and //strategies //for //meeting //them.
True
Proper /
/business /
/planning /
/and /
/operations /
/alignment /
,/directs /
/that /
/sufficient /
/resources /
/be //identified //before //strategies //for //achieving //business //objectives //are //developed.
False
What //department //is //considered //the //core //unit //of //most //facilities?
The //Golf //operation
What /
/is /
/one /
/of /
/the /
/descriptive/directional /
/elements /
/of //the //facility's //business //that //need //to //be //in //place //before //the //golf //operation //is //defined?
facility //type, //geographic //locale, //customer //base, //business //objectives //and //goals, //strategies
Policies /
/and //procedures //are //part //of //which //support //element //of //the //golf //operations //organization?
Systems
What /
/is //the //most //accurate //description //of //the //relationship //between //the //facility's //business //plan
//and //the //golf //operation?
,Alignment //- //the //golf //operation //must //correspond //with //the //facility's //business //plan.
What //is //the //principal //focus //of //golf //operations?
providing //high-
quality /
/playing /
/experiences /
/and /
/customer //service //in //line //with //the //core //values, //vision //and //mission //of //the //organization
Stakeholders, /
/owners, /
/and //boards //are //positioned //at //the //bottom //of //a //traditional //organization //chart //(T/F)
False
From //a //functional //perspective, //a //vendor //is //what //kind //of //resource?
Financial /
/resource, /
/they /
/can /
/extend //credit //and //work //out //arrangements //that //are //quite //valuable //for //a //Golf //Operation
What /
/combination /
/of //interaction //strategies //would //be //the //first //choice //for //promoting //a //positive //facility-
wide //culture?
Involving //and //Supporting
, What //must //exist //for //a //facility //to //have //a //positive //culture?
Communication //and //openness //to //change
What //would //a //typical //organizational //chart //of //a //golf //operation //show?
Basic //responsibilities //and //the //relationships //between //an //operation's //functional //areas.
In //what //way //is //time //related //to //other //resources?
It /
/must /
/be /
/reasonably /
/accounted //for //and //allocated //appropriately, //and //is //tied //to //every //other //resource.
What //is //the //most //likely //determinant //of //the //complexity //of //a //facility's //organization //chart?
The /
/size /
/of /
/the /
/facility, /
/the //number //of //services //offered //to //customers //, //and //the //type //of //facility //and //its //mission.
What //are //examples //of //financial //resources?
