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Operations Management: Creating Value Along the Supply Chain (11th Edition, Russell) – Verified Summary of Chapters 1–17

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This document provides a complete and verified summary of all 17 chapters from Operations Management: Creating Value Along the Supply Chain (11th Edition) by Russell. It covers key principles, frameworks, and real-world applications of operations management, including process design, capacity planning, quality control, supply chain management, and sustainability. Ideal for exam preparation and understanding the full scope of the course.

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Operations Management: Creating Value
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Operations Management: Creating Value

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Uploaded on
November 9, 2025
Number of pages
166
Written in
2025/2026
Type
Exam (elaborations)
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TEST BANK n



Operations Management Creating Value
n n n




Along the Supply Chain, 11th Edition
n n n n n n




(Russell)Verified Chapters 1 - 17, Complete
n n n n n n




Operations nManagement nCreating nValue nAlong nthe nSupply nChain

,TABLE OF CONTENTS
N N


1 nIntroduction nto nOperations nand nSupply nChain nManagement n

2 nQuality nManagement n

3 nStatistical nProcess nControl n

S3 nOperational nDecision-Making nTools: nAcceptance nSampling

4 nProduct nDesign n

5 nService nDesign n

6 nProcesses nand nTechnology n

7 nCapacity nand nFacilities nDesign

S7 nOperational nDecision-Making nTools: nFacility nLocation nModels n

8 nHuman nResources n

S8 nOperational nDecision-Making nTools: nWork nMeasurement n

9 nProject nManagement

10 nSupply nChain nManagement nStrategy nand nDesign n

11 nGlobal nSupply nChain nProcurement nand nDistribution n

S11 nOperational nDecision-Making nTools: nTransportation nand nTransshipment nModels n

12 nForecasting n

13 nInventory nManagement n

S13 nOperational nDecision-Making nTools: nSimulation n

14 nSales nand nOperations nPlanning n

S14 nOperational nDecision-Making nTools: nLinear nProgramming n

15 nResource nPlanning nSystems n

16 nLean nProduction nSystems n

17 nScheduling n




Operations nManagement nCreating nValue nAlong nthe nSupply nChain

,Operations nManagement nCreating nValue nAlong nthe nSupply nChain n11th nEdition
nRoberta nS. nRussell, nBernard nW. nTaylor




Concept nCheck nQuestions nfor nLearning nObjectives
Chapter n1 n– nIntroduction nto nOperations nand nSupply nChain nManagement

The nOperations nFunction
1. The noperations nfunction ninteracts nwith
a. Marketing
b. Suppliers
c. Human nresources
d. Finance
e. All nof nthe nabove

Difficulty:
nEasynAnswer:
nd



2. Operations nis noften ndescribed nas
a. the ncreative ncore nof nan norganization
b. a ntransformation nprocess
c. the nsource nof nfirm nprofitability
d. all nof nthe nabove

Difficulty:
nEasynAnswer:
nb




The nEvolution nof nOperations nand nSupply nChain nManagement
1. n helped nto nenable nthe nIndustrial nRevolution.
a. Linear nprogramming
b. Quality ncircles
c. Interchangeable nparts
d. The nInternet

Difficulty:
nEasynAnswer:
nc


2. The nPrinciples nof nScientific nManagement nwere nproposed nby
a. Adam nSmith
Operations nManagement nCreating nValue nAlong nthe nSupply nChain

, b. Henry nFord
c. Frederick nTaylor




Operations nManagement nCreating nValue nAlong nthe nSupply nChain
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