NUR 256 Exam 1 (mental health) UPDATED
ACTUAL Questions and CORRECT
Answers
Offering Self (therapeutic) - CORRECT ANSWER - making oneself available
example of offering self - CORRECT ANSWER - "I'll sit with you awhile."
"I'll stay here with you."
"I'm interested in what you think."
Giving Broad Openings (therapeutic) - CORRECT ANSWER - Clarifies that the lead is to
be taken by the patient. However, the nurse discourages pleasantries and small talk.
Example of giving broad openings - CORRECT ANSWER - "What would you like to talk
about today?"
"Tell me what you are thinking."
Restating (therapeutic) - CORRECT ANSWER - repeating the main idea expressed
Example of restating - CORRECT ANSWER - Client: "I can't sleep. I stay awake all
night."
Nurse: "You have difficulty sleeping."
Reflecting (therapeutic) - CORRECT ANSWER - directs questions or feelings back to
client so that they may be recognized and accepted
Example of reflecting - CORRECT ANSWER - Client "What do you think I should do
about my wife 's drinking problem?
Nurse: "What do *you* think you should do?"
, Client: "My sister won't help a bit toward my mother's care. I have to do it all."
Nurse: You feel angry when she doesn't help.
seeking clarification - CORRECT ANSWER - Helps patients clarify their own thoughts
and maximize mutual understanding between nurse and patient.
Seeking clarification example - CORRECT ANSWER - "I am not sure I follow you."
"What would you say is the main point of what you just said?"
Summarizing - CORRECT ANSWER - Brings together important points of discussion to
enhance understanding. Also allows the opportunity to clarify communications so that both nurse
and patient leave the interview with the same ideas in mind.
Giving premature advice (nontherapeutic) - CORRECT ANSWER - Assumes The nurse
knows best and the patient can't think for self inhibits problem-solving and fosters dependency
Giving premature advice example - CORRECT ANSWER - "Get out of this situation
immediately."
Minimizing feelings (nontherapeutic) - CORRECT ANSWER - Indicates That the nurse is
unable to understand or empathize with the patient here the patients feelings or experiences are
being belittled which can cause a patient to feel small or insignificant
Minimizing feelings example - CORRECT ANSWER - Patient: I wish I were dead
Nurse: Everyone gets down in the dumps
Asking "why" questions - CORRECT ANSWER - Implies criticism; often has the effect of
making the patient feel defensive.
ACTUAL Questions and CORRECT
Answers
Offering Self (therapeutic) - CORRECT ANSWER - making oneself available
example of offering self - CORRECT ANSWER - "I'll sit with you awhile."
"I'll stay here with you."
"I'm interested in what you think."
Giving Broad Openings (therapeutic) - CORRECT ANSWER - Clarifies that the lead is to
be taken by the patient. However, the nurse discourages pleasantries and small talk.
Example of giving broad openings - CORRECT ANSWER - "What would you like to talk
about today?"
"Tell me what you are thinking."
Restating (therapeutic) - CORRECT ANSWER - repeating the main idea expressed
Example of restating - CORRECT ANSWER - Client: "I can't sleep. I stay awake all
night."
Nurse: "You have difficulty sleeping."
Reflecting (therapeutic) - CORRECT ANSWER - directs questions or feelings back to
client so that they may be recognized and accepted
Example of reflecting - CORRECT ANSWER - Client "What do you think I should do
about my wife 's drinking problem?
Nurse: "What do *you* think you should do?"
, Client: "My sister won't help a bit toward my mother's care. I have to do it all."
Nurse: You feel angry when she doesn't help.
seeking clarification - CORRECT ANSWER - Helps patients clarify their own thoughts
and maximize mutual understanding between nurse and patient.
Seeking clarification example - CORRECT ANSWER - "I am not sure I follow you."
"What would you say is the main point of what you just said?"
Summarizing - CORRECT ANSWER - Brings together important points of discussion to
enhance understanding. Also allows the opportunity to clarify communications so that both nurse
and patient leave the interview with the same ideas in mind.
Giving premature advice (nontherapeutic) - CORRECT ANSWER - Assumes The nurse
knows best and the patient can't think for self inhibits problem-solving and fosters dependency
Giving premature advice example - CORRECT ANSWER - "Get out of this situation
immediately."
Minimizing feelings (nontherapeutic) - CORRECT ANSWER - Indicates That the nurse is
unable to understand or empathize with the patient here the patients feelings or experiences are
being belittled which can cause a patient to feel small or insignificant
Minimizing feelings example - CORRECT ANSWER - Patient: I wish I were dead
Nurse: Everyone gets down in the dumps
Asking "why" questions - CORRECT ANSWER - Implies criticism; often has the effect of
making the patient feel defensive.
