Technical Support Fundamentals Exam Questions
And Accurate Answers
Information Technology - ANSWER the use of digital technology, like computers and the
Internet, to store and process data into useful information
IT Support Specialist - ANSWER This includes managing, installing, maintaining,
troubleshooting and configuring office and computing equipment.
Outline of the course - ANSWER -the basics of how computer hardware performs calculations
-actually build a computer from the ground up
-how operating systems control and interact with hardware
-get a better understanding of how computers talk to each other via the Internet
-how applications and programs tie all of this together
-let humans interact with these systems.
-problem-solving with computers and cover communication skills that are so critical when
interacting with others in IT.
Computer - ANSWER A device that stores and processes data by performing calculations
GNU - ANSWER like an OS and was meant to be free to use with similar function as Unix. this
was open source and set the foundation for linux.
,open source - ANSWER anyone could modify and share it
What are open source softwares? - ANSWER internet browser like Mozilla Firefox.
PDA - ANSWER personal digital assistant. allows computing to go mobile. These mobile
devices included:
-portable media players
-word processors
-email clients
-Internet browsers
-and more!
Nokia introduced a PDA with mobile functionality known as smartphones.
Binary System - ANSWER The communication that a computer uses also known as a base -2
numeral system. This means that it only talks in 1s and 0s.
In computing terms, we group binary into 8 numbers or bits (byte). 256 possible values.
Technically, a bit is a binary digit.
This is the fundamental communication block of computers from text, images to computer
, networking.
Character Encoding - ANSWER used to assign our binary values to characters so that we as
humans can read them.
ASCII
UT-8; this is built of Unicode Standard.
Logic Gates - ANSWER Allow our transistors to do more complex tasks, like decide where to
send electrical signals depending on logical conditions
logic gates compare the state at their inputs to decide what the sate at their output should
be.
logic gates are electronic versions of Boolean logic:
AND, OR, NOT, or XOR (XOR gates have two inputs. The output of a XOR gate will be true if
only one of the inputs is true. If both inputs are on, the output will be off.)
The decimal system - ANSWER is used to help us figure out what bits our computer can use.
you can use bits to represent a large integer using bits.
And Accurate Answers
Information Technology - ANSWER the use of digital technology, like computers and the
Internet, to store and process data into useful information
IT Support Specialist - ANSWER This includes managing, installing, maintaining,
troubleshooting and configuring office and computing equipment.
Outline of the course - ANSWER -the basics of how computer hardware performs calculations
-actually build a computer from the ground up
-how operating systems control and interact with hardware
-get a better understanding of how computers talk to each other via the Internet
-how applications and programs tie all of this together
-let humans interact with these systems.
-problem-solving with computers and cover communication skills that are so critical when
interacting with others in IT.
Computer - ANSWER A device that stores and processes data by performing calculations
GNU - ANSWER like an OS and was meant to be free to use with similar function as Unix. this
was open source and set the foundation for linux.
,open source - ANSWER anyone could modify and share it
What are open source softwares? - ANSWER internet browser like Mozilla Firefox.
PDA - ANSWER personal digital assistant. allows computing to go mobile. These mobile
devices included:
-portable media players
-word processors
-email clients
-Internet browsers
-and more!
Nokia introduced a PDA with mobile functionality known as smartphones.
Binary System - ANSWER The communication that a computer uses also known as a base -2
numeral system. This means that it only talks in 1s and 0s.
In computing terms, we group binary into 8 numbers or bits (byte). 256 possible values.
Technically, a bit is a binary digit.
This is the fundamental communication block of computers from text, images to computer
, networking.
Character Encoding - ANSWER used to assign our binary values to characters so that we as
humans can read them.
ASCII
UT-8; this is built of Unicode Standard.
Logic Gates - ANSWER Allow our transistors to do more complex tasks, like decide where to
send electrical signals depending on logical conditions
logic gates compare the state at their inputs to decide what the sate at their output should
be.
logic gates are electronic versions of Boolean logic:
AND, OR, NOT, or XOR (XOR gates have two inputs. The output of a XOR gate will be true if
only one of the inputs is true. If both inputs are on, the output will be off.)
The decimal system - ANSWER is used to help us figure out what bits our computer can use.
you can use bits to represent a large integer using bits.
