BSN 246 HESI Health Assessment Exam Prep
(2025–2026) | Complete Study Guide | Verified
Questions & Correct Answers | Graded A+
1.
In an interview, the nurse may find it necessary to take notes to aid his or her
memory later. Which statement is true regarding note-taking?
A) Note-taking may impede the nurse's observation of the patient
(client)'s nonverbal behaviors.
B) Note-taking allows the patient (client) to continue at his or her own
pace as the nurse records what is said.
C) Note-taking allows the nurse to shift attention away from the patient
(client), resulting in an increased comfort level.
D) Note-taking allows the nurse to break eye contact with the patient
(client), which may increase his or her level of comfort.: A) Note-taking may
impede the nurse's observation of the patient (client)'s nonverbal behaviors.
Page: 31 Some use of history forms and note-taking may be unavoidable. But be aware
that note-taking during the interview has disadvantages. It breaks eye contact too often,
and it shifts attention away from the patient (client), which diminishes his or her sense of
importance. It also may interrupt the patient (client)'s narrative flow, and it impedes the
observation of the patient (client)'s nonverbal behavior.
2. 2. During an interview, the nurse states, "You mentioned shortness of
breath. Tell me more about that." Which verbal skill is used with this
state- ment?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question: D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It states the topic to be
discussed but only in general terms. The nurse should use it to begin the interview, to
introduce a new section of questions, and whenever the person introduces a new topic.
1/
,3. 3. A nurse is taking complete health histories on all of the patient (client)s
attending a wellness workshop. On the history form, one of the written
questions asks, "You don't smoke, drink, or take drugs, do you?" This
question is an example of:
2/
,A) talking too much.
B) using confrontation.
C) using biased or leading questions.
3/
, D) using blunt language to deal with distasteful topics.: C) using biased or
leading questions.
Page: 36 This is an example of using leading or biased questions. Asking, "You don't smoke,
do you?" implies that one answer is "better" than another. If the person wants to please
someone, he or she is either forced to answer in a way corresponding to their implied values
or is made to feel guilty when admitting the other answer.
4. 4. During an interview, a parent of a hospitalized child is sitting in an
open position. As the interviewer begins to discuss his son's treatment,
however, he suddenly crosses his arms against his chest and crosses his
legs. This would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment.: D) uncomfortable talking
about his son's treatment.
Page: 37 Note the person's position. An open position with the extension of large muscle
groups shows relaxation, physical comfort, and a willingness to share information. A
closed position with the arms and legs crossed tends to look defensive and anxious. Note
any change in posture. If a person in a relaxed position suddenly tenses, it suggests
possible discomfort with the new topic.
5. 5. The nurse is interviewing a patient (client) who has a hearing
impairment. What techniques would be most beneficial in
communicating with this patient (client)?
A) Determine the communication method he prefers.
B) Avoid using facial and hand gestures because most hearing-impaired
people find this degrading.
C) Request a sign language interpreter before meeting with him to help
facilitate the communication.
D) Speak loudly and with exaggerated facial movement when talking with him
because this helps with lip reading.: A) Determine the communication method he
prefers.
Pages: 40-41 The nurse should ask the deaf person the preferred way to commu- nicate—
by signing, lip reading, or writing. If the person prefers lip reading, then
4/
(2025–2026) | Complete Study Guide | Verified
Questions & Correct Answers | Graded A+
1.
In an interview, the nurse may find it necessary to take notes to aid his or her
memory later. Which statement is true regarding note-taking?
A) Note-taking may impede the nurse's observation of the patient
(client)'s nonverbal behaviors.
B) Note-taking allows the patient (client) to continue at his or her own
pace as the nurse records what is said.
C) Note-taking allows the nurse to shift attention away from the patient
(client), resulting in an increased comfort level.
D) Note-taking allows the nurse to break eye contact with the patient
(client), which may increase his or her level of comfort.: A) Note-taking may
impede the nurse's observation of the patient (client)'s nonverbal behaviors.
Page: 31 Some use of history forms and note-taking may be unavoidable. But be aware
that note-taking during the interview has disadvantages. It breaks eye contact too often,
and it shifts attention away from the patient (client), which diminishes his or her sense of
importance. It also may interrupt the patient (client)'s narrative flow, and it impedes the
observation of the patient (client)'s nonverbal behavior.
2. 2. During an interview, the nurse states, "You mentioned shortness of
breath. Tell me more about that." Which verbal skill is used with this
state- ment?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question: D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It states the topic to be
discussed but only in general terms. The nurse should use it to begin the interview, to
introduce a new section of questions, and whenever the person introduces a new topic.
1/
,3. 3. A nurse is taking complete health histories on all of the patient (client)s
attending a wellness workshop. On the history form, one of the written
questions asks, "You don't smoke, drink, or take drugs, do you?" This
question is an example of:
2/
,A) talking too much.
B) using confrontation.
C) using biased or leading questions.
3/
, D) using blunt language to deal with distasteful topics.: C) using biased or
leading questions.
Page: 36 This is an example of using leading or biased questions. Asking, "You don't smoke,
do you?" implies that one answer is "better" than another. If the person wants to please
someone, he or she is either forced to answer in a way corresponding to their implied values
or is made to feel guilty when admitting the other answer.
4. 4. During an interview, a parent of a hospitalized child is sitting in an
open position. As the interviewer begins to discuss his son's treatment,
however, he suddenly crosses his arms against his chest and crosses his
legs. This would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment.: D) uncomfortable talking
about his son's treatment.
Page: 37 Note the person's position. An open position with the extension of large muscle
groups shows relaxation, physical comfort, and a willingness to share information. A
closed position with the arms and legs crossed tends to look defensive and anxious. Note
any change in posture. If a person in a relaxed position suddenly tenses, it suggests
possible discomfort with the new topic.
5. 5. The nurse is interviewing a patient (client) who has a hearing
impairment. What techniques would be most beneficial in
communicating with this patient (client)?
A) Determine the communication method he prefers.
B) Avoid using facial and hand gestures because most hearing-impaired
people find this degrading.
C) Request a sign language interpreter before meeting with him to help
facilitate the communication.
D) Speak loudly and with exaggerated facial movement when talking with him
because this helps with lip reading.: A) Determine the communication method he
prefers.
Pages: 40-41 The nurse should ask the deaf person the preferred way to commu- nicate—
by signing, lip reading, or writing. If the person prefers lip reading, then
4/
