Yoder-Wise's Leading and Managing in Canadian Nursing 3rd Edition Yoder-
Chapter 26: Workplace Violence and Incivility
Waddell/Walton: Yoder-
Wise’s Leading and Managing in Canadian Nursing, Third Edition
MULTIPLE CHOICE
Your health care organization places a high value on workplace safety and integrates t
his into all aspects of administrative and patient care processes. As a unit manager, yo
thoroughly endorse this direction, and during the selection and hiring of new staff,
you consistently:
Refuse to hire applicants who are pushy during interviews.
Thoroughly follow up with all references before offering a position.
Ask applicants during the interview whether drug or alcohol abuse is a problem.
Refuse to interview applicants with sporadic work histories.
ANS: B
Sporadic work histories and a ―pushyǁ attitude may or may not be associated with aggre
ssion and violence. Thoroughly checking references helps to effectively confirm or rule
out impressions obtained during the interview, and may yield useful information about is
sues related to violence and aggression in previous employment.
DIF: Cognitive Level: Apply REF:
Page 478 TOP:
Nursing Process: Implementation
Jay, a newly graduated registered nurse (RN), has just begun work on an acute care nursi
ng unit. As a nurse manager, you know that new graduates are most likely to experience
:
a. Aggression. NURSINGTB.COM
b. Horizontal violence
.
c. Physical violence.
d. Vertical violence.
ANS: B
Studies indicate that new graduates were likely to experience horizontal violence, which
r esulted in high absentee rates and thoughts of leaving nursing after their first year.
DIF: Cognitive Level: Understand REF:
Page 479 TOP:
Nursing Process: Assessment
In which of the following situations would you, as the head nurse, be concerned ab
o ut potential safety issues?
Jordan comes to your office to complain about inadequate staffing on the unit.
He says that he is concerned because he attributes a recent incident to the staff
ing levels.
Heinrich, a long-
standing RN on the unit, has begun to miss work regularly. He calls in but is
vague about his reasons for the absences.
Carla, RN, has just ended a relationship with Jake, RN, and he will not leave he
r alone. You are meeting with Jake today because colleagues on night shifts hav
e reported that Jake seems to have been intoxicated last night and the previous ni
ght.
,NURSINGTB.COM
, Yoder-Wise's Leading and Managing in Canadian Nursing 3rd Edition Yoder-
Sarah is very quiet and says almost nothing in team meetings. Lately, she has be en
much more animated since becoming friendly with a couple of other RNs on the
NURSINGTB.COM
Chapter 26: Workplace Violence and Incivility
Waddell/Walton: Yoder-
Wise’s Leading and Managing in Canadian Nursing, Third Edition
MULTIPLE CHOICE
Your health care organization places a high value on workplace safety and integrates t
his into all aspects of administrative and patient care processes. As a unit manager, yo
thoroughly endorse this direction, and during the selection and hiring of new staff,
you consistently:
Refuse to hire applicants who are pushy during interviews.
Thoroughly follow up with all references before offering a position.
Ask applicants during the interview whether drug or alcohol abuse is a problem.
Refuse to interview applicants with sporadic work histories.
ANS: B
Sporadic work histories and a ―pushyǁ attitude may or may not be associated with aggre
ssion and violence. Thoroughly checking references helps to effectively confirm or rule
out impressions obtained during the interview, and may yield useful information about is
sues related to violence and aggression in previous employment.
DIF: Cognitive Level: Apply REF:
Page 478 TOP:
Nursing Process: Implementation
Jay, a newly graduated registered nurse (RN), has just begun work on an acute care nursi
ng unit. As a nurse manager, you know that new graduates are most likely to experience
:
a. Aggression. NURSINGTB.COM
b. Horizontal violence
.
c. Physical violence.
d. Vertical violence.
ANS: B
Studies indicate that new graduates were likely to experience horizontal violence, which
r esulted in high absentee rates and thoughts of leaving nursing after their first year.
DIF: Cognitive Level: Understand REF:
Page 479 TOP:
Nursing Process: Assessment
In which of the following situations would you, as the head nurse, be concerned ab
o ut potential safety issues?
Jordan comes to your office to complain about inadequate staffing on the unit.
He says that he is concerned because he attributes a recent incident to the staff
ing levels.
Heinrich, a long-
standing RN on the unit, has begun to miss work regularly. He calls in but is
vague about his reasons for the absences.
Carla, RN, has just ended a relationship with Jake, RN, and he will not leave he
r alone. You are meeting with Jake today because colleagues on night shifts hav
e reported that Jake seems to have been intoxicated last night and the previous ni
ght.
,NURSINGTB.COM
, Yoder-Wise's Leading and Managing in Canadian Nursing 3rd Edition Yoder-
Sarah is very quiet and says almost nothing in team meetings. Lately, she has be en
much more animated since becoming friendly with a couple of other RNs on the
NURSINGTB.COM
