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California Qualified Manager Exam
Preparation | Comprehensive Q&A For
Certification Success
Security o cers are not allowed to detain people. The excep on is under
merchant privilege. You must have an agreement with every single tenant to act
on their behalf.-correct-answer-12.7 Merchant Privilege
What is merchant privilege?
PPO is allowed to inves gate incidents about loss, the , embezzlement,
misappropria on, or concealment of property hired to protect. However, PPO
would need a private inves gator license to inves gate anything else outside this
scope.-correct-answer-12.8 Inves ga ve Authority
What is the limit to any PPOs inves ga on authority?
Authority-employer policy allows security o cers to search employee bags before
leaving the store. Whether o cer is searching employees or customer's bags,
o cer needs to be looking for items belonging to the client (shrinkage) and not
for unrelated stolen items.-correct-answer-13.2 Authority -Employer Policy
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What is authority-employer Policy?
When there is imminent danger to our own life or someone else life-correct-
answer-14.4 Lethal Force
When is lethal force jus ed?
For state law, you may not require or demand an employee or applicant to take a
lie detector test. If you give applicants in wri ng their right to refuse taking a lie
detector test =, then you may give employees a test. If you are engaging in
interstate commerce, the law allows private security rms to use polygraphs. If
you engage in interstate commerce, you have a workplace the incident, and you
have reasonable suspicion to believe your o cer is a suspect, you can have him
submit to a polygraph.-correct-answer-15.2 Lie Detector Tests
When are you allowed to conduct lie detector test?
For current employees, I would not drug test unless: reasonable suspicion o cer
is under the in uence, or clear & present danger to coworkers/public, or if o cer
is granted opportunity to test at a second facility.-correct-answer-15.6 Alcohol &
Drug Tes ng
When to conduct alcohol & drug tes ng?
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Paid for all hours worked, Paid OT, rest & meal breaks, sick leave, reimbursements,
accurate wage statements-correct-answer-16.1 Employee Rights
What are some employee rights?
30 min lunch when working 5+ hours,
Working less than 6 hours, the break can be waived with mutual agreement, two
30 min breaks when working 10+ hours,
the o cer may waive second 30 min lunch if worked no more than 12 hours and
took the rst 30 min lunch,
must take second 30 min lunch when working 12+ hours. The o cer is not
allowed to waive second 30 min lunch when they work 12+ hours-correct-answer-
16.2 Meal Breaks
What is the California state laws regarding meals and breaks?
FMLA and CFRA are similar. These acts authorize employees to take unpaid or paid
leave to care for oneself or another.-correct-answer-16.3 Family & Medical Leave
Act (FMLA) and California Family Rights Act (CFRA)
What is the purpose of the Family & Medical Leave Act (FMLA)/ California Family
Rights Act (CFRA)?
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employees cannot work more than 8 hours in any workday or more than 40 hours
in any workweek without over me pay. 1 1/2 mes pay rate for all hours between
8-12 hours and over 40 hours in workweek. 1 1/2 pay rate for rst eight hours
worked on the seventh day of week, 2 mes pay rate for all hours worked excess
of 12 hours and all hours worked in excess of 8 ours on seventh consecu ve days
of work.-correct-answer-16.4 Pay Considera ons
What are some pay considera ons?
When you have more than 50 employees working full me, you need to o er
a ordable medical bene ts. Medical bene ts are considered "a ordable" when
cost does not exceed 9.56% of employee's household income. Health insurance
coverage to at least 95% of full me employees ($2,320 ne per employee, but
rst 30 not included). Small Business Health Op on Program (SHOP) coverage
should be o ered only to full me employees.-correct-answer-16.5 A ordable
Care Act
What is the purpose for the A ordable Care Act?
Law requires employers to allow full me and part me employees up to three
days of sick leave per year.-correct-answer-16.6 Sick Leave Bene ts
What kind of sick leave bene ts should employees have?
California Qualified Manager Exam
Preparation | Comprehensive Q&A For
Certification Success
Security o cers are not allowed to detain people. The excep on is under
merchant privilege. You must have an agreement with every single tenant to act
on their behalf.-correct-answer-12.7 Merchant Privilege
What is merchant privilege?
PPO is allowed to inves gate incidents about loss, the , embezzlement,
misappropria on, or concealment of property hired to protect. However, PPO
would need a private inves gator license to inves gate anything else outside this
scope.-correct-answer-12.8 Inves ga ve Authority
What is the limit to any PPOs inves ga on authority?
Authority-employer policy allows security o cers to search employee bags before
leaving the store. Whether o cer is searching employees or customer's bags,
o cer needs to be looking for items belonging to the client (shrinkage) and not
for unrelated stolen items.-correct-answer-13.2 Authority -Employer Policy
,2|Page
What is authority-employer Policy?
When there is imminent danger to our own life or someone else life-correct-
answer-14.4 Lethal Force
When is lethal force jus ed?
For state law, you may not require or demand an employee or applicant to take a
lie detector test. If you give applicants in wri ng their right to refuse taking a lie
detector test =, then you may give employees a test. If you are engaging in
interstate commerce, the law allows private security rms to use polygraphs. If
you engage in interstate commerce, you have a workplace the incident, and you
have reasonable suspicion to believe your o cer is a suspect, you can have him
submit to a polygraph.-correct-answer-15.2 Lie Detector Tests
When are you allowed to conduct lie detector test?
For current employees, I would not drug test unless: reasonable suspicion o cer
is under the in uence, or clear & present danger to coworkers/public, or if o cer
is granted opportunity to test at a second facility.-correct-answer-15.6 Alcohol &
Drug Tes ng
When to conduct alcohol & drug tes ng?
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Paid for all hours worked, Paid OT, rest & meal breaks, sick leave, reimbursements,
accurate wage statements-correct-answer-16.1 Employee Rights
What are some employee rights?
30 min lunch when working 5+ hours,
Working less than 6 hours, the break can be waived with mutual agreement, two
30 min breaks when working 10+ hours,
the o cer may waive second 30 min lunch if worked no more than 12 hours and
took the rst 30 min lunch,
must take second 30 min lunch when working 12+ hours. The o cer is not
allowed to waive second 30 min lunch when they work 12+ hours-correct-answer-
16.2 Meal Breaks
What is the California state laws regarding meals and breaks?
FMLA and CFRA are similar. These acts authorize employees to take unpaid or paid
leave to care for oneself or another.-correct-answer-16.3 Family & Medical Leave
Act (FMLA) and California Family Rights Act (CFRA)
What is the purpose of the Family & Medical Leave Act (FMLA)/ California Family
Rights Act (CFRA)?
, 4|Page
employees cannot work more than 8 hours in any workday or more than 40 hours
in any workweek without over me pay. 1 1/2 mes pay rate for all hours between
8-12 hours and over 40 hours in workweek. 1 1/2 pay rate for rst eight hours
worked on the seventh day of week, 2 mes pay rate for all hours worked excess
of 12 hours and all hours worked in excess of 8 ours on seventh consecu ve days
of work.-correct-answer-16.4 Pay Considera ons
What are some pay considera ons?
When you have more than 50 employees working full me, you need to o er
a ordable medical bene ts. Medical bene ts are considered "a ordable" when
cost does not exceed 9.56% of employee's household income. Health insurance
coverage to at least 95% of full me employees ($2,320 ne per employee, but
rst 30 not included). Small Business Health Op on Program (SHOP) coverage
should be o ered only to full me employees.-correct-answer-16.5 A ordable
Care Act
What is the purpose for the A ordable Care Act?
Law requires employers to allow full me and part me employees up to three
days of sick leave per year.-correct-answer-16.6 Sick Leave Bene ts
What kind of sick leave bene ts should employees have?
