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Interpersonal Relationships: Professional Communication Skills for Nurses (9th Edition) by Kathleen Underman Boggs | Complete Test Bank with Answers

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This document contains the full test bank for Interpersonal Relationships: Professional Communication Skills for Nurses (9th Edition) by Kathleen Underman Boggs. It includes all 26 chapters with multiple-choice and multiple-response questions, detailed rationales, and references. Topics cover therapeutic communication, nursing ethics, cultural competence, health literacy, teamwork, patient advocacy, and communication in complex healthcare settings. Designed for nursing students and educators, this test bank supports learning and exam preparation through comprehensive, scenario-based questions aligned with professional nursing standards.

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November 6, 2025
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2025/2026
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Franklyn A Plus Pass


TEST BANK for Interpersonal Relationships:
Professional Communication Skills for Nurses
9th Edition by Kathleen Underman Boggs
COMPLETE CHAPTERS 1-26 WITH RATIONALES|
A+ GRADE GUARANTEED




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, Franklyn A Plus Pass

Table of contents
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication
Skills

1. Theory-Based Perspectives and Contemporary Dynamics

2. Professional Guides for Nursing Communication

3. Clinical Judgment and Ethical Decision Making

4. Clarity and Safety in Communication

PART II: Essential Communication Skills

5. Developing Therapeutic Communication Skills




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6. Variation in Communication Styles

7. Intercultural Communication
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8. Therapeutic Communication in Groupsa
PART III: Therapeutic Interpersonal Relationship Skills

9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic Relationships

11.
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Bridges and Barriers in Therapeutic Relationships

12. Communicating with Families
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13. Resolving Conflicts Between Nurse and Client
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PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of
Disease Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching
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16. Empowerment-Oriented Communication Strategies to Reduce Stress
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PART V: Accommodating Clients with Special Communication Needs

17. Communicating with Clients Experiencing Communication Deficits
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18. Communicating with Children
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19. Communicating with Older Adults
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20. Communicating with Clients in Crisis

21. Communicating with Clients and Families at End of Life

PART VI: Collaborative and Professional Communication

22. Role Relationships and Interpersonal Communication

23. Communicating with Other Health Professionals

24. Communicating for Continuity of Care

25. Documentation in an Electronic Era

26. Communication at the Point of Care: Application of e-Health Technologies




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Chapter 1: Theory Based Perspectives and Contemporary Dynamics
r MULTIPLE CHOICE
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1. When describing nursing to a group of nursing students, the nursing instructor lists all of the following
characteristics of nursing except

a. historically nursing is as old as mankind.
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b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.

d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A
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Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to
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care of the sick and later in the home by female caregivers with no formal education, nursing was not
identifiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes on
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Nursing introduced the world to the functional roles of professional nursing and the need for formal
education.
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DIF: Cognitive Level: Comprehension REF: p. 1 TOP: Step of the Nursing Process: All phases
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MSC: Client Needs: Psychosocial Integrity
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2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-quality care
and used statistical data to document the need for handwashing in preventing infection, was

a. Abraham Maslow.

b. Martha Rogers.

c. Hildegard Peplau.

d. Florence Nightingale.

CORRECT ANSWER: D

An early advocate for high-quality care, Florence Nightingale‘s use of statistical data to document the
need for handwashing in preventing infection marks her as the profession‘s first nurse researcher.

DIF: Cognitive Level: Knowledge REF: p. 1 TOP: Step of the Nursing Process: All phases




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MSC: Client Needs: Management of Care
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3. Today, professional nursing education begins at the

a. undergraduate level.
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b. graduate level. F
c. advanced practice level.

d. administrative level.
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CORRECT ANSWER: A

Today, professional nursing education begins at the undergraduate level, with a growing number of nurses
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choosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses are
prepared to function as advanced practice nurse practitioners, administrators, and educators.
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DIF: Cognitive Level: Comprehension REF: p. 2 TOP: Step of the Nursing Process: All phases
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MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines and
emphasizes its unique functional characteristics. The four key concepts that form the foundation for all
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nursing theories are
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a. caring, compassion, health promotion, and education.

b. respect, integrity, honesty, and advocacy.
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