FALL SEMESTER 2025 | ESSEnTiALS oF
oRgAnizATionAL BEhAvioR, 16Th EdiTion By
STEphEn p. RoBBinS & TiMoThy A. JudgE |
CoMpLETE STudy guidE wiTh vERiFiEd ExAM
QuESTionS, AnSwERS, And dETAiLEd RATionALES |
updATEd 2025–2026 EdiTion FoR BuSinESS, hRM,
And MAnAgEMEnT STudEnTS
Question 1:
Which of the following best describes the concept of "organizational culture"?
A) The formal structure and hierarchy within an organization
B) The shared values, beliefs, and norms that influence behavior in an organization
C) The policies and procedures that dictate how work is done
D) The individual characteristics of employees
Correct Option: C
Rationale: Organizational culture encompasses the shared values and beliefs that
shape how members of an organization interact and make decisions. It goes beyond
formal structures and policies, influencing the overall work environment and employee
behavior.
Question 2:
What is the primary function of leadership in an organization?
A) To maintain the status quo
B) To enforce rules and regulations
C) To inspire and motivate employees towards achieving common goals
D) To ensure compliance with organizational policies
Correct Option: C
Rationale: Leadership's primary function is to inspire and motivate employees, guiding
them towards achieving organizational goals. While compliance and rule enforcement
are important, effective leadership focuses on vision and engagement.
Question 3:
Which of the following theories emphasizes the role of individual needs in motivation?
A) Expectancy Theory
B) Equity Theory
,C) Reinforcement Theory
D) Maslow's Hierarchy of Needs
Correct Option: D
Rationale: Maslow's Hierarchy of Needs is a well-known theory that categorizes human
needs into a hierarchy, suggesting that individuals are motivated to fulfill basic needs
before moving on to higher-level needs. It emphasizes understanding individual needs
to motivate effectively.
Question 4:
In the context of team dynamics, what is "groupthink"?
A) A collaborative decision-making process
B) A situation where group members prioritize consensus over critical thinking
C) The ability of a group to innovate and adapt
D) The tendency to avoid conflict in decision-making
Correct Option: B
Rationale: Groupthink occurs when the desire for harmony and conformity within a
group leads to irrational or dysfunctional decision-making. Members suppress
dissenting viewpoints, resulting in poor decisions due to a lack of critical analysis.
Question 5:
Which of the following is a key characteristic of transformational leadership?
A) Focus on maintaining established procedures
B) Emphasis on individual performance over team success
C) Use of rewards to motivate followers
D) Ability to inspire and create a vision for the future
Correct Option: D
Rationale: Transformational leadership is characterized by the ability to inspire and
motivate followers by creating a compelling vision for the future. This leadership style
fosters engagement and commitment beyond mere transactional exchanges.
Question 6:
What is the primary purpose of performance appraisal in organizations?
A) To identify weaknesses in employees
B) To determine salary increases
C) To provide feedback for employee development
D) To assess the overall effectiveness of the organization
,Correct Option: C
Rationale: The primary purpose of performance appraisal is to provide structured
feedback to employees regarding their performance, helping them identify areas for
improvement and development.
Question 7:
Which of the following best defines "organizational commitment"?
A) The degree to which employees are satisfied with their jobs
B) The extent to which employees feel attached to and identify with their organization
C) The level of productivity within the organization
D) The willingness of employees to go above and beyond their job responsibilities
Correct Option: B
Rationale: Organizational commitment refers to the psychological attachment and
identification an employee has with their organization, influencing their decision to
remain with the company.
Question 8:
Which leadership style is characterized by a hands-off approach?
A) Autocratic
B) Democratic
C) Transformational
D) Laissez-faire
Correct Option: D
Rationale: Laissez-faire leadership is a style where leaders take a hands-off approach,
allowing employees to make decisions and work independently, which can enhance
creativity but may also lead to a lack of direction.
Question 9:
What does "emotional intelligence" primarily involve?
A) The ability to read financial statements
B) The capability to manage one's own and others' emotions
C) The skill of making logical decisions
D) The understanding of group dynamics
Correct Option: B
, Rationale: Emotional intelligence involves recognizing and managing one's own
emotions and understanding the emotions of others, which is crucial for effective
communication and relationship management.
Question 10:
Which of the following is NOT a component of job satisfaction?
A) Pay
B) Work conditions
C) Job security
D) Organizational structure
Correct Option: D
Rationale: Job satisfaction is primarily influenced by factors like pay, work conditions,
and job security. Organizational structure may impact satisfaction indirectly but is not a
direct component.
Question 11:
What is the primary function of communication in organizations?
A) To control employee behavior
B) To share information and facilitate understanding
C) To enforce hierarchical structures
D) To maintain confidentiality
Correct Option: B
Rationale: The primary function of communication in organizations is to share
information and facilitate understanding among members, enabling effective
collaboration and decision-making.
Question 12:
Which of the following terms describes the tendency for individuals to attribute their
successes to internal factors and failures to external factors?
A) Self-serving bias
B) Fundamental attribution error
C) Confirmation bias
D) Hindsight bias
Correct Option: A
oRgAnizATionAL BEhAvioR, 16Th EdiTion By
STEphEn p. RoBBinS & TiMoThy A. JudgE |
CoMpLETE STudy guidE wiTh vERiFiEd ExAM
QuESTionS, AnSwERS, And dETAiLEd RATionALES |
updATEd 2025–2026 EdiTion FoR BuSinESS, hRM,
And MAnAgEMEnT STudEnTS
Question 1:
Which of the following best describes the concept of "organizational culture"?
A) The formal structure and hierarchy within an organization
B) The shared values, beliefs, and norms that influence behavior in an organization
C) The policies and procedures that dictate how work is done
D) The individual characteristics of employees
Correct Option: C
Rationale: Organizational culture encompasses the shared values and beliefs that
shape how members of an organization interact and make decisions. It goes beyond
formal structures and policies, influencing the overall work environment and employee
behavior.
Question 2:
What is the primary function of leadership in an organization?
A) To maintain the status quo
B) To enforce rules and regulations
C) To inspire and motivate employees towards achieving common goals
D) To ensure compliance with organizational policies
Correct Option: C
Rationale: Leadership's primary function is to inspire and motivate employees, guiding
them towards achieving organizational goals. While compliance and rule enforcement
are important, effective leadership focuses on vision and engagement.
Question 3:
Which of the following theories emphasizes the role of individual needs in motivation?
A) Expectancy Theory
B) Equity Theory
,C) Reinforcement Theory
D) Maslow's Hierarchy of Needs
Correct Option: D
Rationale: Maslow's Hierarchy of Needs is a well-known theory that categorizes human
needs into a hierarchy, suggesting that individuals are motivated to fulfill basic needs
before moving on to higher-level needs. It emphasizes understanding individual needs
to motivate effectively.
Question 4:
In the context of team dynamics, what is "groupthink"?
A) A collaborative decision-making process
B) A situation where group members prioritize consensus over critical thinking
C) The ability of a group to innovate and adapt
D) The tendency to avoid conflict in decision-making
Correct Option: B
Rationale: Groupthink occurs when the desire for harmony and conformity within a
group leads to irrational or dysfunctional decision-making. Members suppress
dissenting viewpoints, resulting in poor decisions due to a lack of critical analysis.
Question 5:
Which of the following is a key characteristic of transformational leadership?
A) Focus on maintaining established procedures
B) Emphasis on individual performance over team success
C) Use of rewards to motivate followers
D) Ability to inspire and create a vision for the future
Correct Option: D
Rationale: Transformational leadership is characterized by the ability to inspire and
motivate followers by creating a compelling vision for the future. This leadership style
fosters engagement and commitment beyond mere transactional exchanges.
Question 6:
What is the primary purpose of performance appraisal in organizations?
A) To identify weaknesses in employees
B) To determine salary increases
C) To provide feedback for employee development
D) To assess the overall effectiveness of the organization
,Correct Option: C
Rationale: The primary purpose of performance appraisal is to provide structured
feedback to employees regarding their performance, helping them identify areas for
improvement and development.
Question 7:
Which of the following best defines "organizational commitment"?
A) The degree to which employees are satisfied with their jobs
B) The extent to which employees feel attached to and identify with their organization
C) The level of productivity within the organization
D) The willingness of employees to go above and beyond their job responsibilities
Correct Option: B
Rationale: Organizational commitment refers to the psychological attachment and
identification an employee has with their organization, influencing their decision to
remain with the company.
Question 8:
Which leadership style is characterized by a hands-off approach?
A) Autocratic
B) Democratic
C) Transformational
D) Laissez-faire
Correct Option: D
Rationale: Laissez-faire leadership is a style where leaders take a hands-off approach,
allowing employees to make decisions and work independently, which can enhance
creativity but may also lead to a lack of direction.
Question 9:
What does "emotional intelligence" primarily involve?
A) The ability to read financial statements
B) The capability to manage one's own and others' emotions
C) The skill of making logical decisions
D) The understanding of group dynamics
Correct Option: B
, Rationale: Emotional intelligence involves recognizing and managing one's own
emotions and understanding the emotions of others, which is crucial for effective
communication and relationship management.
Question 10:
Which of the following is NOT a component of job satisfaction?
A) Pay
B) Work conditions
C) Job security
D) Organizational structure
Correct Option: D
Rationale: Job satisfaction is primarily influenced by factors like pay, work conditions,
and job security. Organizational structure may impact satisfaction indirectly but is not a
direct component.
Question 11:
What is the primary function of communication in organizations?
A) To control employee behavior
B) To share information and facilitate understanding
C) To enforce hierarchical structures
D) To maintain confidentiality
Correct Option: B
Rationale: The primary function of communication in organizations is to share
information and facilitate understanding among members, enabling effective
collaboration and decision-making.
Question 12:
Which of the following terms describes the tendency for individuals to attribute their
successes to internal factors and failures to external factors?
A) Self-serving bias
B) Fundamental attribution error
C) Confirmation bias
D) Hindsight bias
Correct Option: A
