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STATE FARM ISA TRAINING EXAM|QUESTIONS AND 100% CORRECT WELL DETAILED ANSWERS|LATEST UPDATE!!!2025/2026|GUARANTEED PASS|GRADED A+

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STATE FARM ISA TRAINING EXAM|QUESTIONS AND 100% CORRECT WELL DETAILED ANSWERS|LATEST UPDATE!!!2025/2026|GUARANTEED PASS|GRADED A+

Institution
State Farm
Course
State Farm









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Institution
State Farm
Course
State Farm

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Uploaded on
November 5, 2025
Number of pages
6
Written in
2025/2026
Type
Exam (elaborations)
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UPDATE!!!2025/2026|GUARANTEED


Information Security and Privacy Policies - ANSWER Establish expectations and
standards for protecting information based on customer, business, market, regulatory, and
technology drivers



Privacy Policy - ANSWER Intended to support compliance with State Farm privacy
notices and to educate employees, management, Business Area Privacy Representatives,
and agents on the requirements of privacy compliance



Notice of Privacy Policy - ANSWER Communicates how we protect, collect, use, and
share customer information



State Farm Privacy Principles - ANSWER - We do not sell customer information

- We do not allow those who are doing business on our behalf to use our customer
information for their own marketing purposes

- We contractually require any person or organization provided products or services on our
behalf to protect customer information

- We do not share customer medial information within SF family of companies unless you
authorize it, its permitted/required by law, or your insurance company policy with us permits
us to do so

- We may share customer information and permit others to use that info if you give us your
consent, it is necessary to complete a transaction you request, or otherwise permitted by
law

- We handle info about former and prospective customers the same as existing




1

, If a customer selects Do Not Share - ANSWER - We will not share certain types of
personal information such as marital status and occupation between affiliates.

- DNS data fields will not pre-populate within applications and quotes. Never appropriate to
change a customer's preference for convenience of completing applications



PI (Personal Information) - ANSWER Info about an individual (36 year old female)

- Tier 3 Info



PII (Personally Identifiable Information) - ANSWER Personal information about an
identified individual (Mary Smith, living at 181 Main Street)

- Tier 2 info



NPI (Nonpublic Personal Information) - ANSWER Any personally identifiable
information;

- Provided by a customer or consumer to a financial institution (SF)

- Resulting from any transaction with a customer or consumer or any service performed for
the customer or consumer

- Otherwise obtained by the financial institution about the customer or consumer

(Mary Smith providing her personal information to State Farm)

- Tier 2 info



SPI (Sensitive Personal Information) - ANSWER (Mary Smith's SF Bank credit card
number)

- Tier 1 Info



PHI (Protected Health Information) - ANSWER - Tier 1 Info



BPI (Business Protected Information) - ANSWER - Tier 2 info




2

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