SOLUTION MANUAL FOR B B BB
Managing a Global Workforce 4th Edition By Charles Vance, Yongsun Paik, Fabian Jintae
BB BB BB BB BB BB BB BB BB BB BB BB B
Froese, Torben Andersen
B BB BB
Chapter 1-11 BB
CHAPTER 1 INTRODU BB BB
CTION AND OVERVIEW BB BB
LECTURE NOTES BB
This introductory chapter examines the many different external global and local contextual
BB BB BB BB BB BB BB BB BB BB BB B
factors that may influence key internal company factors, which in turn determine global
B BB BB BB BB BB BB BB BB BB BB BB BB BB
workforce management. Key perspectives that appear throughout the text for understanding
BB BB BB BB BB BB BB BB BB BB BB
,effective global workforce management are also discussed.
BB BB BB BB BB BB
LEARNING OBJECTIVES BB
• Identify important factors in the external global market context
BB BB BB BB BB BB BB BB B
Bthat can influence global workforce conditions and company man
BB BB BB BB BB BB BB BB
agement practices; BB
• Discuss important factors within the organization that can influe
BB BB BB BB BB BB BB BB
nce workforce conditions and company management practices;
BB BB BB BB BB BB
• Understand the value of a talent management perspective, inclus
BB BB BB BB BB BB BB BB
ive of all who contribute to an organization’s success;
BB BB BB BB BB BB BB BB
• Discuss applications of career management and personal responsibility in gl
BB BB BB BB BB BB BB BB BB
obal workforce management;
BB BB
• Understand the role of the Human Resource function in effective corporate govern
BB BB BB BB BB BB BB BB BB BB BB
ance and sustainability;
BB BB
• Describe potential benefits of globalization for all;
BB BB BB BB BB BB
• Understand the ongoing challenge of managing our global workfo
BB BB BB BB BB BB BB BB
rce within the changing forces of convergence versus divergence.
BB BB BB BB BB BB BB BB
I. INTRODUCTION
A. Today’s burgeoning growth of business on a global scale (both home and abroa
BB BB BB BB BB BB BB BB BB BB BB BB
d) has significant challenges associated with the acquisition, deployment, and man
BB BB BB BB BB BB BB BB BB BB
agement of labor. BB BB
B. Critical to the success of all organizations, both profit and nonprofit, in our increas
BB BB BB BB BB BB BB BB BB BB BB BB BB
ingly global marketplace is the ability to plan for, attract, develop, and retain cap
BB BB BB BB BB BB BB BB BB BB BB BB BB
able and committed employees, whether those employees are at home or abroad.
BB BB BB BB BB BB BB BB BB BB BB
C. Competence in workforce management should not be restricted to those individuals
BB BB BB BB BB BB BB BB BB BB B
Bwho specialize in human resources, but should be a top priority for every executiv
BB BB BB BB BB BB BB BB BB BB BB BB BB
e, manager, and business professional.
BB BB BB BB
D. The challenge of effectively managing human resources to achieve organizatio
BB BB BB BB BB BB BB BB BB
nal strategic objectives only increases in scope and complexity with the introd
BB BB BB BB BB BB BB BB BB BB BB
uction of BB
, multiple cultures, differing national practices and regulations, and physical distances i
BB BB BB BB BB BB BB BB BB BB
nvolved with global commerce. BB BB BB
II. GLOBAL MARKET CONTEXT (EXTERNAL FACTORS) BB BB BB BB
Company leaders endeavor to manage their organizations within a growing global market
BB BB BB BB BB BB BB BB BB BB BB BB
context, with rapidly changing social, political, economic, and technological forces. Key exte
BB BB BB BB BB BB BB BB BB BB BB
rnal factors influencing the effective management of human resources can differ dramatical
BB BB BB BB BB BB BB BB BB BB BB
ly from one local context to another.
BB BB BB BB BB BB
A. Physical environment BB
First and foremost, the Global COVID-
BB BB BB BB BB
19 pandemic has been the most prominent recent factor in our physical environment affecti
BB BB BB BB BB BB BB BB BB BB BB BB BB
ng each of us personally as well as overall workforce management policy and practice has
BB BB BB BB BB BB BB BB BB BB BB BB BB BB
been the global COVID-
BB BB BB BB
19 pandemic. The pandemic dramatically changed the nature and frequency of workforce i
BB BB BB BB BB BB BB BB BB BB BB BB
nteraction, encouraging more distant/remote and virtual working arrangements.
BB BB BB BB BB BB BB
Second, the increased awareness of global warming and associated climate change under t
BB BB BB BB BB BB BB BB BB BB BB BB
he broader managerial philosophy of sustainability is having a major impact on workforce
BB BB BB BB BB BB BB BB BB BB BB BB
management. Many organizations are encouraging the use of virtual meeting technologies
BB BB BB BB BB BB BB BB BB BB BB BB
such as Zoom and Microsoft Teams to reduce the cost and energy use in employees’ do
BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB
mestic and international travel, and the first experiments with virtual reality meetings. Re
BB BB BB BB BB BB BB BB BB BB BB BB
mote working arrangements that have benefitted from online technological advancements
BB BB BB BB BB BB BB BB BB BB
are also being employed to ease physical commuting challenges in large metropolitan are
BB BB BB BB BB BB BB BB BB BB BB BB
as.
B. Economy
As local, national, regional, and global economic strength can have a great influence on bu
BB BB BB BB BB BB BB BB BB BB BB BB BB BB
siness activity, economic conditions can in turn greatly affect workforce decisions for carr
BB BB BB BB BB BB BB BB BB BB BB BB
ying out business activity. Where an economy is perceived as weak, company growth plans
BB BB BB BB BB BB BB BB BB BB BB BB BB
may be put on hold, along with a freeze in hiring new regular employees and a greater e
BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB
mphasis on using temporary employees. Where regions may differ in their economic favora
BB BB BB BB BB BB BB BB BB BB BB BB
bility, MNCs may shift their business activity focus to gain the greatest benefit for the co
BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB
mpany, thus placing differing workforce demands in different regions. Exchange rates acro
BB BB BB BB BB BB BB BB BB BB BB
ss the financial markets of the global economy can affect human resource arrangements to
BB BB BB BB BB BB BB BB BB BB BB BB BB
a significant degree.
BB BB BB
C. Social Preferences BB
This factor is made up of the broad set of culture-
BB BB BB BB BB BB BB BB BB BB
based beliefs, values, norms, customs, attitudes, and expectations held by groups, communit
BB BB BB BB BB BB BB BB BB BB BB
ies, and societies. Social preferences are also greatly influenced by:
BB BB BB BB BB BB BB BB BB
• communications technologies, such as the Internet, that increase widespread awarene
BB BB BB BB BB BB BB BB BB
ss of new issues, opportunities, and social models (e.g., CSR, basic human rights, et
BB BB BB BB BB BB BB BB BB BB BB BB BB
c.), rapidly changing traditional norms and expectations.
BB BB BB BB BB BB
• other external factors, such as government laws and regulations against workp
BB BB BB BB BB BB BB BB BB BB
lace discrimination. BB
, • growing global social expectation supporting nationalism, where national interests
BB BB BB BB BB BB BB BB B
Bare placed ahead of those of other countries or multinational cooperative efforts
BB BB BB BB BB BB BB BB BB BB BB
.
Managing a Global Workforce 4th Edition By Charles Vance, Yongsun Paik, Fabian Jintae
BB BB BB BB BB BB BB BB BB BB BB BB B
Froese, Torben Andersen
B BB BB
Chapter 1-11 BB
CHAPTER 1 INTRODU BB BB
CTION AND OVERVIEW BB BB
LECTURE NOTES BB
This introductory chapter examines the many different external global and local contextual
BB BB BB BB BB BB BB BB BB BB BB B
factors that may influence key internal company factors, which in turn determine global
B BB BB BB BB BB BB BB BB BB BB BB BB BB
workforce management. Key perspectives that appear throughout the text for understanding
BB BB BB BB BB BB BB BB BB BB BB
,effective global workforce management are also discussed.
BB BB BB BB BB BB
LEARNING OBJECTIVES BB
• Identify important factors in the external global market context
BB BB BB BB BB BB BB BB B
Bthat can influence global workforce conditions and company man
BB BB BB BB BB BB BB BB
agement practices; BB
• Discuss important factors within the organization that can influe
BB BB BB BB BB BB BB BB
nce workforce conditions and company management practices;
BB BB BB BB BB BB
• Understand the value of a talent management perspective, inclus
BB BB BB BB BB BB BB BB
ive of all who contribute to an organization’s success;
BB BB BB BB BB BB BB BB
• Discuss applications of career management and personal responsibility in gl
BB BB BB BB BB BB BB BB BB
obal workforce management;
BB BB
• Understand the role of the Human Resource function in effective corporate govern
BB BB BB BB BB BB BB BB BB BB BB
ance and sustainability;
BB BB
• Describe potential benefits of globalization for all;
BB BB BB BB BB BB
• Understand the ongoing challenge of managing our global workfo
BB BB BB BB BB BB BB BB
rce within the changing forces of convergence versus divergence.
BB BB BB BB BB BB BB BB
I. INTRODUCTION
A. Today’s burgeoning growth of business on a global scale (both home and abroa
BB BB BB BB BB BB BB BB BB BB BB BB
d) has significant challenges associated with the acquisition, deployment, and man
BB BB BB BB BB BB BB BB BB BB
agement of labor. BB BB
B. Critical to the success of all organizations, both profit and nonprofit, in our increas
BB BB BB BB BB BB BB BB BB BB BB BB BB
ingly global marketplace is the ability to plan for, attract, develop, and retain cap
BB BB BB BB BB BB BB BB BB BB BB BB BB
able and committed employees, whether those employees are at home or abroad.
BB BB BB BB BB BB BB BB BB BB BB
C. Competence in workforce management should not be restricted to those individuals
BB BB BB BB BB BB BB BB BB BB B
Bwho specialize in human resources, but should be a top priority for every executiv
BB BB BB BB BB BB BB BB BB BB BB BB BB
e, manager, and business professional.
BB BB BB BB
D. The challenge of effectively managing human resources to achieve organizatio
BB BB BB BB BB BB BB BB BB
nal strategic objectives only increases in scope and complexity with the introd
BB BB BB BB BB BB BB BB BB BB BB
uction of BB
, multiple cultures, differing national practices and regulations, and physical distances i
BB BB BB BB BB BB BB BB BB BB
nvolved with global commerce. BB BB BB
II. GLOBAL MARKET CONTEXT (EXTERNAL FACTORS) BB BB BB BB
Company leaders endeavor to manage their organizations within a growing global market
BB BB BB BB BB BB BB BB BB BB BB BB
context, with rapidly changing social, political, economic, and technological forces. Key exte
BB BB BB BB BB BB BB BB BB BB BB
rnal factors influencing the effective management of human resources can differ dramatical
BB BB BB BB BB BB BB BB BB BB BB
ly from one local context to another.
BB BB BB BB BB BB
A. Physical environment BB
First and foremost, the Global COVID-
BB BB BB BB BB
19 pandemic has been the most prominent recent factor in our physical environment affecti
BB BB BB BB BB BB BB BB BB BB BB BB BB
ng each of us personally as well as overall workforce management policy and practice has
BB BB BB BB BB BB BB BB BB BB BB BB BB BB
been the global COVID-
BB BB BB BB
19 pandemic. The pandemic dramatically changed the nature and frequency of workforce i
BB BB BB BB BB BB BB BB BB BB BB BB
nteraction, encouraging more distant/remote and virtual working arrangements.
BB BB BB BB BB BB BB
Second, the increased awareness of global warming and associated climate change under t
BB BB BB BB BB BB BB BB BB BB BB BB
he broader managerial philosophy of sustainability is having a major impact on workforce
BB BB BB BB BB BB BB BB BB BB BB BB
management. Many organizations are encouraging the use of virtual meeting technologies
BB BB BB BB BB BB BB BB BB BB BB BB
such as Zoom and Microsoft Teams to reduce the cost and energy use in employees’ do
BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB
mestic and international travel, and the first experiments with virtual reality meetings. Re
BB BB BB BB BB BB BB BB BB BB BB BB
mote working arrangements that have benefitted from online technological advancements
BB BB BB BB BB BB BB BB BB BB
are also being employed to ease physical commuting challenges in large metropolitan are
BB BB BB BB BB BB BB BB BB BB BB BB
as.
B. Economy
As local, national, regional, and global economic strength can have a great influence on bu
BB BB BB BB BB BB BB BB BB BB BB BB BB BB
siness activity, economic conditions can in turn greatly affect workforce decisions for carr
BB BB BB BB BB BB BB BB BB BB BB BB
ying out business activity. Where an economy is perceived as weak, company growth plans
BB BB BB BB BB BB BB BB BB BB BB BB BB
may be put on hold, along with a freeze in hiring new regular employees and a greater e
BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB
mphasis on using temporary employees. Where regions may differ in their economic favora
BB BB BB BB BB BB BB BB BB BB BB BB
bility, MNCs may shift their business activity focus to gain the greatest benefit for the co
BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB
mpany, thus placing differing workforce demands in different regions. Exchange rates acro
BB BB BB BB BB BB BB BB BB BB BB
ss the financial markets of the global economy can affect human resource arrangements to
BB BB BB BB BB BB BB BB BB BB BB BB BB
a significant degree.
BB BB BB
C. Social Preferences BB
This factor is made up of the broad set of culture-
BB BB BB BB BB BB BB BB BB BB
based beliefs, values, norms, customs, attitudes, and expectations held by groups, communit
BB BB BB BB BB BB BB BB BB BB BB
ies, and societies. Social preferences are also greatly influenced by:
BB BB BB BB BB BB BB BB BB
• communications technologies, such as the Internet, that increase widespread awarene
BB BB BB BB BB BB BB BB BB
ss of new issues, opportunities, and social models (e.g., CSR, basic human rights, et
BB BB BB BB BB BB BB BB BB BB BB BB BB
c.), rapidly changing traditional norms and expectations.
BB BB BB BB BB BB
• other external factors, such as government laws and regulations against workp
BB BB BB BB BB BB BB BB BB BB
lace discrimination. BB
, • growing global social expectation supporting nationalism, where national interests
BB BB BB BB BB BB BB BB B
Bare placed ahead of those of other countries or multinational cooperative efforts
BB BB BB BB BB BB BB BB BB BB BB
.