MHR 300 Exam 2026 Questions and
Answers
organizational behavior - Correct answer-refers to the systematic management of
individual, group, and organizational processes, in order to facilitate the
achievement of business objectives.
key concepts in organizational behavior - Correct answer-1. individual contributor
perspective--micro/non managerial; how do I do well at MY job?
2. Leader/Manager perspective--set up a system that will enable employees to get
the job done; employees are representative of you
3. multi-level perspective--individuals, groups, and organizations
drill down - Correct answer-what we do and HOW we achieve our goals.
What a sales manager does - Correct answer-they spend a lot of time meeting with
employees, providing feedback, evaluating performance, etc.
What a financial manager does - Correct answer-work as part of a team with
managers in other areas, attend meetings, do accounting work, do a lot of analysis.
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,Integrated perspective - Correct answer-your job--your company--your
environment--your work unit--your manager--your coworkers.
Model of Performance Excellence - Correct answer-1. Leadership
2. Strategic planning
3. Customer focus
4. Knowledge, Measurement, and Analysis
5. Workforce focus
6. Process Management
7. Results
Differences between school and real life business - Correct answer-School--
individual performance, tests used to show critical ability, quantified structure,
written communication.
Business--team work/collaboration, relationships, subjective structure, verbal
communication
The knowing-doing gap - Correct answer-you know what to do but don't execute it.
Knowing > Doing
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, Strategy - Correct answer-refers to the approaches, methods, processes, etc. that
are deployed in order to support the achievement of an organization's long term
objectives--**foundation for everything else**
organization-environment fit - Correct answer-understanding the environment
around you--politics, economics, competitors, labor market, legal factors--your
CONTEXT and what you do to adapt your company to the environment.
**the world is constantly changing, so you must know how to adapt.
competitive advantage - Correct answer-what you do that is better than your
competitors and is not easy to copy or replicate.
core competency - Correct answer-supports the competitive advantage; what you
try to develop and leverage in order to achieve competitive advantage. Ex: a skill a
company has as a whole that works well with your company.
Anticipate - Correct answer-can you foresee or identify what is out there on the
horizon?
Think critically - Correct answer-evaluate various courses of actions and make a
decision
Interpret - Correct answer-collect information, analyze, and emphasize it
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Answers
organizational behavior - Correct answer-refers to the systematic management of
individual, group, and organizational processes, in order to facilitate the
achievement of business objectives.
key concepts in organizational behavior - Correct answer-1. individual contributor
perspective--micro/non managerial; how do I do well at MY job?
2. Leader/Manager perspective--set up a system that will enable employees to get
the job done; employees are representative of you
3. multi-level perspective--individuals, groups, and organizations
drill down - Correct answer-what we do and HOW we achieve our goals.
What a sales manager does - Correct answer-they spend a lot of time meeting with
employees, providing feedback, evaluating performance, etc.
What a financial manager does - Correct answer-work as part of a team with
managers in other areas, attend meetings, do accounting work, do a lot of analysis.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,Integrated perspective - Correct answer-your job--your company--your
environment--your work unit--your manager--your coworkers.
Model of Performance Excellence - Correct answer-1. Leadership
2. Strategic planning
3. Customer focus
4. Knowledge, Measurement, and Analysis
5. Workforce focus
6. Process Management
7. Results
Differences between school and real life business - Correct answer-School--
individual performance, tests used to show critical ability, quantified structure,
written communication.
Business--team work/collaboration, relationships, subjective structure, verbal
communication
The knowing-doing gap - Correct answer-you know what to do but don't execute it.
Knowing > Doing
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
, Strategy - Correct answer-refers to the approaches, methods, processes, etc. that
are deployed in order to support the achievement of an organization's long term
objectives--**foundation for everything else**
organization-environment fit - Correct answer-understanding the environment
around you--politics, economics, competitors, labor market, legal factors--your
CONTEXT and what you do to adapt your company to the environment.
**the world is constantly changing, so you must know how to adapt.
competitive advantage - Correct answer-what you do that is better than your
competitors and is not easy to copy or replicate.
core competency - Correct answer-supports the competitive advantage; what you
try to develop and leverage in order to achieve competitive advantage. Ex: a skill a
company has as a whole that works well with your company.
Anticipate - Correct answer-can you foresee or identify what is out there on the
horizon?
Think critically - Correct answer-evaluate various courses of actions and make a
decision
Interpret - Correct answer-collect information, analyze, and emphasize it
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
