MSSC CLA Exam Terms Questions With
Correct Answers
Audit |- |CORRECT |ANSWER✔✔-An |objective |comparison |of |actions |to |policies |and |plans.
Automated |Guided |Vehicle |(AGV) |System |- |CORRECT |ANSWER✔✔-A |transportation |network |
that |automatically |routes |one |or |more |material |handling |devices, |such |as |carts |or |pallet |
trucks, |and |positions |them |at |predetermined |destinations |without |operator |intervention.
Bar |code |- |CORRECT |ANSWER✔✔-A |series |of |alternating |bars |and |spaces |printed |or |stamped |
on |parts, |containers, |labels, |or |other |media, |representing |encoded |information |that |can |be |
read |by |electronic |readers.
Cross-functional |team |- |CORRECT |ANSWER✔✔-A |set |of |individuals |from |various |departments |
assigned |to |a |specific |task |such |as |implementing |new |computer |software.
Cross-training |- |CORRECT |ANSWER✔✔-Providing |training |or |experience |in |several |different |
areas |(e.g. |training |an |employee |on |several |machines).
Customer |relationship |management |(CRM) |- |CORRECT |ANSWER✔✔-A |marketing |philosophy |
based |on |putting |the |customer |first. |The |collection |and |analysis |of |information |designed |for |
sales |and |marketing |decision |support |(as |contrasted |to |enterprise |resources |planning |
information) |to |understand |and |support |existing |and |potential |customer |needs.
Container |Security |Initiative |(CSI) |- |CORRECT |ANSWER✔✔-A |program |of |the |U.S. |government |
which |seeks |to |ensure |that |containers |entering |the |country's |ports |are |scanned |and |deemed |
safe |before |departing |their |country |of |origin.
, Customs-Trade |Partnership |Against |Terrorism
(C-TPAT) |- |CORRECT |ANSWER✔✔-A |voluntary |system |established |by |the |U.S. |Bureau |of |
Customs |and |Border |Protection |with |the |primary |goal |of |creating |and |environment |of |close |
cooperation |between |U.S. |importers, |carriers |and |international |exporters |to |the |United |States.
Corrective |maintenance |- |CORRECT |ANSWER✔✔-The |maintenance |required |to |restore |an |item
|to |a |satisfactory |condition.
Counterbalance |- |CORRECT |ANSWER✔✔-When |the |weight |of |a |lift |truck |offsets |the |weight |of |
the |load |it |carries.
Cross-docking |- |CORRECT |ANSWER✔✔-The |process |of |moving |items |directly |from |an |incoming
|trailer |or |container |to |an |outgoing |trailer |or |container |with |little |or |no |storage |time |in |
between.
Distribution |centers |- |CORRECT |ANSWER✔✔-A |warehouse |with |finished |goods |and/or |service |
items.
Dock |board |- |CORRECT |ANSWER✔✔-A |board |or |plate |used |to |bridge |the |gap |between |a |dock |
and |trailer |opening |that |allows |people |or |equipment.
Ergonomics |- |CORRECT |ANSWER✔✔-Approach |to |job |design |that |focuses |on |the |interactions |
between |human |operator |and |such |traditional |environmental |elements |as |atmospheric |
contaminants, |heat |light, |sound, |and |all |tools |and |equipment.
Material |handling |- |CORRECT |ANSWER✔✔-The |movement |of |items |from |one |point |to |another
|inside |a |facility |or |between |facilities.
Near |miss |- |CORRECT |ANSWER✔✔-A |safety |incident |in |which |an |accident |does |not |occur, |but |
came |close |to |occurring.
Correct Answers
Audit |- |CORRECT |ANSWER✔✔-An |objective |comparison |of |actions |to |policies |and |plans.
Automated |Guided |Vehicle |(AGV) |System |- |CORRECT |ANSWER✔✔-A |transportation |network |
that |automatically |routes |one |or |more |material |handling |devices, |such |as |carts |or |pallet |
trucks, |and |positions |them |at |predetermined |destinations |without |operator |intervention.
Bar |code |- |CORRECT |ANSWER✔✔-A |series |of |alternating |bars |and |spaces |printed |or |stamped |
on |parts, |containers, |labels, |or |other |media, |representing |encoded |information |that |can |be |
read |by |electronic |readers.
Cross-functional |team |- |CORRECT |ANSWER✔✔-A |set |of |individuals |from |various |departments |
assigned |to |a |specific |task |such |as |implementing |new |computer |software.
Cross-training |- |CORRECT |ANSWER✔✔-Providing |training |or |experience |in |several |different |
areas |(e.g. |training |an |employee |on |several |machines).
Customer |relationship |management |(CRM) |- |CORRECT |ANSWER✔✔-A |marketing |philosophy |
based |on |putting |the |customer |first. |The |collection |and |analysis |of |information |designed |for |
sales |and |marketing |decision |support |(as |contrasted |to |enterprise |resources |planning |
information) |to |understand |and |support |existing |and |potential |customer |needs.
Container |Security |Initiative |(CSI) |- |CORRECT |ANSWER✔✔-A |program |of |the |U.S. |government |
which |seeks |to |ensure |that |containers |entering |the |country's |ports |are |scanned |and |deemed |
safe |before |departing |their |country |of |origin.
, Customs-Trade |Partnership |Against |Terrorism
(C-TPAT) |- |CORRECT |ANSWER✔✔-A |voluntary |system |established |by |the |U.S. |Bureau |of |
Customs |and |Border |Protection |with |the |primary |goal |of |creating |and |environment |of |close |
cooperation |between |U.S. |importers, |carriers |and |international |exporters |to |the |United |States.
Corrective |maintenance |- |CORRECT |ANSWER✔✔-The |maintenance |required |to |restore |an |item
|to |a |satisfactory |condition.
Counterbalance |- |CORRECT |ANSWER✔✔-When |the |weight |of |a |lift |truck |offsets |the |weight |of |
the |load |it |carries.
Cross-docking |- |CORRECT |ANSWER✔✔-The |process |of |moving |items |directly |from |an |incoming
|trailer |or |container |to |an |outgoing |trailer |or |container |with |little |or |no |storage |time |in |
between.
Distribution |centers |- |CORRECT |ANSWER✔✔-A |warehouse |with |finished |goods |and/or |service |
items.
Dock |board |- |CORRECT |ANSWER✔✔-A |board |or |plate |used |to |bridge |the |gap |between |a |dock |
and |trailer |opening |that |allows |people |or |equipment.
Ergonomics |- |CORRECT |ANSWER✔✔-Approach |to |job |design |that |focuses |on |the |interactions |
between |human |operator |and |such |traditional |environmental |elements |as |atmospheric |
contaminants, |heat |light, |sound, |and |all |tools |and |equipment.
Material |handling |- |CORRECT |ANSWER✔✔-The |movement |of |items |from |one |point |to |another
|inside |a |facility |or |between |facilities.
Near |miss |- |CORRECT |ANSWER✔✔-A |safety |incident |in |which |an |accident |does |not |occur, |but |
came |close |to |occurring.
