TCOLE 1080 – Telecommunications UPDATED ACTUAL Questions and CORRECT
Answers
What is the title of Form L1? Appointment of Licensee
The title of Chapter 223 of Title 37 Texas Enforcement
Administrative Code is ________ _.
The mission of TCOLE is to establish and trained; ethical
enforce standards so the people of Texas
are served by highly _________ and
_ _________ telecommunications
personnel.
The Commission may suspend a license for 1701
violating any provision of Texas
Occupations Code ___________ _.
Which of the telecommunicator core Interpersonal Skills
competencies encompasses emotional
intelligence, customer service, and stress
management?
Which of the following are the reporting An arrest for a Class C misdemeanor involving duties of office
responsibilities of a licensee?
A. Any temporary address change
B. Receipt of Honorable Discharge from
military service
C. An arrest for a Class C misdemeanor
Involving duties of office
D. A permanent agency mailing address
The license of a licensee found to be non- revoked
compliant with continuing education
requirements could be ___________ _.
, An occurrence of damage resulting from Emergency
an extraordinary natural or man-made
cause is a(n) __________________
If evaluation documents measure Valid
employee behaviors as they are meant to
be measured in specific categories, these
documents would be called ___________ _.
The Commission shall issue a license to an High school diploma
applicant who possess:
A system for controlling and maintaining Quality Control
the desired level of quality in an existing
service is part of this performance
standard process.
A law enforcement agency submitting Lesson plans
continuing education courses must have
which of the following on file and available
to the Commission?
Failure to report any completed training to 30
the Commission within ____________ days is
a violation of Commission rules.
A system for evaluating the current quality Quality Improvement
of the services provided is part of this
performance standard process.
Which of the following are trending topics All of the above
for training in 2019?
A. Critical Incident Training
B. Active Shooter/Attack Situations
C. Mental Health and Wellness
D. All of the above
The title of Chapter 217 of Title 37 Texas Enrollment, Licensing, Appointment, and Separation
Administrative Code is ________ _.
Dispatchers may receive calls for service Computer Aided Dispatch
by CAD incidents. What does CAD stand
for?
Skills Performance Evaluations evaluate Job Task Analysis
each trainee in categories that should be
rooted in which of the following?
Form F5 is filed with the Commission in Officer deciding to leave their current agency
which of the following scenarios?
Which of the following are roles at a PSAP? Law Enforcement Dispatcher
Actions that are taken to ensure standards Quality Assurance
and procedures are upheld in order to
deliver services that meet performance
requirements are part of this performance
standard process.
Which of the following is a standardized Daily Observation Report
evaluation guideline to record observed
performance to an established standard
during training?
Answers
What is the title of Form L1? Appointment of Licensee
The title of Chapter 223 of Title 37 Texas Enforcement
Administrative Code is ________ _.
The mission of TCOLE is to establish and trained; ethical
enforce standards so the people of Texas
are served by highly _________ and
_ _________ telecommunications
personnel.
The Commission may suspend a license for 1701
violating any provision of Texas
Occupations Code ___________ _.
Which of the telecommunicator core Interpersonal Skills
competencies encompasses emotional
intelligence, customer service, and stress
management?
Which of the following are the reporting An arrest for a Class C misdemeanor involving duties of office
responsibilities of a licensee?
A. Any temporary address change
B. Receipt of Honorable Discharge from
military service
C. An arrest for a Class C misdemeanor
Involving duties of office
D. A permanent agency mailing address
The license of a licensee found to be non- revoked
compliant with continuing education
requirements could be ___________ _.
, An occurrence of damage resulting from Emergency
an extraordinary natural or man-made
cause is a(n) __________________
If evaluation documents measure Valid
employee behaviors as they are meant to
be measured in specific categories, these
documents would be called ___________ _.
The Commission shall issue a license to an High school diploma
applicant who possess:
A system for controlling and maintaining Quality Control
the desired level of quality in an existing
service is part of this performance
standard process.
A law enforcement agency submitting Lesson plans
continuing education courses must have
which of the following on file and available
to the Commission?
Failure to report any completed training to 30
the Commission within ____________ days is
a violation of Commission rules.
A system for evaluating the current quality Quality Improvement
of the services provided is part of this
performance standard process.
Which of the following are trending topics All of the above
for training in 2019?
A. Critical Incident Training
B. Active Shooter/Attack Situations
C. Mental Health and Wellness
D. All of the above
The title of Chapter 217 of Title 37 Texas Enrollment, Licensing, Appointment, and Separation
Administrative Code is ________ _.
Dispatchers may receive calls for service Computer Aided Dispatch
by CAD incidents. What does CAD stand
for?
Skills Performance Evaluations evaluate Job Task Analysis
each trainee in categories that should be
rooted in which of the following?
Form F5 is filed with the Commission in Officer deciding to leave their current agency
which of the following scenarios?
Which of the following are roles at a PSAP? Law Enforcement Dispatcher
Actions that are taken to ensure standards Quality Assurance
and procedures are upheld in order to
deliver services that meet performance
requirements are part of this performance
standard process.
Which of the following is a standardized Daily Observation Report
evaluation guideline to record observed
performance to an established standard
during training?
