Health Care Administration Comprehensive Exam
Practice with All Correct & 100% Verified Answers|
Latest Version| Updated to Pass
Workers in a workplace can help avoid cross-cultural misunderstandings by:
A. cultivating cultural understanding of fellow workers and customers/clients
B. maintaining a professional appearance at all times
C. interacting with others influenced by their own cultural beliefs
D. not serving customers/clients with whom they feel uncomfortable ✔Correct Answer-A
_______________ environments engender increased knowledge and respect for the health team
members for each other.
A. Collaborative and aggressive
B. Collaborative and passive
C. Collaborative and reactive
D. Collaborative and participative ✔Correct Answer-D
Marked by the growing use and influence of emerging/disruptive technologies - cloud, mobile
devices, big data, advanced analytics, and others, system thinking is ________.
A. a luxury that can't be afforded
B. a business survival strategy
C. can be ignored
D. costly
E. time consuming ✔Correct Answer-B
In contrast with constructive accountability, _________ is a process in which two or more people or
groups discuss their needs and differences of opinion and eventually develop a solution.
A. ethical conflict
B. Legal conflict
C. constructive conflict
D. neutral conflict ✔Correct Answer-C
Sound ____________ strategies are needed to create a healthy organization culture in which
subordinates, team members, and leaders achieve results.
A. financial
B. operational
C. communication
D. accounting
E. legal ✔Correct Answer-C
The strategic plans are usually the responsibility of _________ management.
A. lower management
B. middle management
C. senior management
D. outside managers
E. consultants ✔Correct Answer-C
Self-aware leaders exhibit which of the following characteristics?
, A. They know themselves, including strengths and weaknesses.
B. They delegate their decisions to others.
C. They do not seek feedback from others.
D. They do not have high self-esteem. ✔Correct Answer-A
Leaders have a responsibility to ___ and ___ change.
A.understand; respond to
B.facilitate; enable
C.interpret;communicate
D. participate; involve ✔Correct Answer-B
Managing employees' emotions in the change initiatives can be very ____ to the leaders.
A. easy
B. demanding
C. informal
D. uncomplicated ✔Correct Answer-B
Presenting the evidence of a problem in a __________ manner is the crucial first step to the
comprehension that presages behavior changes.
A. nonthreatening B. threatening C. aggressiveD. fun
E. relaxed ✔Correct Answer-A
Which of the following is most likely to give employees a reason to act ethically and to be more
innovative?
A. Salary penalties for poor work.
B. Fear of retribution from upper administration.
C.Having an informal back door relationship with the upper administration.
D. Empowerment and autonomy over their work ✔Correct Answer-D
____________ provides a bridge linking the medical model's focus on individual prevention and
treatment approaches with community based prevention strategies.
A.Institutional advocacy
B.Management advocacy
C.Political advocacy
D. Community advocacy
E. Social advocacy ✔Correct Answer-D
Multiple new regulations and accreditations processes, professional standards, increased
accountabilities, and financial priorities require ___________ and nurse leaders already struggling to
gain and sustain competencies in evolving arenas of practice, quality, and safe patient care.
A. less of direct care consultants
B. more of direct care clerks
C. less of direct care nurses
D. more of direct care nurses ✔Correct Answer-D
A healthcare leader who has empathy shows the following except ________.
A. listens attentively
B. is attentive to people's nonverbal cues
C. can only relate to those from the same background
D. can see things from someone else's perspectives
E. relates well with people of diverse backgrounds ✔Correct Answer-C
Practice with All Correct & 100% Verified Answers|
Latest Version| Updated to Pass
Workers in a workplace can help avoid cross-cultural misunderstandings by:
A. cultivating cultural understanding of fellow workers and customers/clients
B. maintaining a professional appearance at all times
C. interacting with others influenced by their own cultural beliefs
D. not serving customers/clients with whom they feel uncomfortable ✔Correct Answer-A
_______________ environments engender increased knowledge and respect for the health team
members for each other.
A. Collaborative and aggressive
B. Collaborative and passive
C. Collaborative and reactive
D. Collaborative and participative ✔Correct Answer-D
Marked by the growing use and influence of emerging/disruptive technologies - cloud, mobile
devices, big data, advanced analytics, and others, system thinking is ________.
A. a luxury that can't be afforded
B. a business survival strategy
C. can be ignored
D. costly
E. time consuming ✔Correct Answer-B
In contrast with constructive accountability, _________ is a process in which two or more people or
groups discuss their needs and differences of opinion and eventually develop a solution.
A. ethical conflict
B. Legal conflict
C. constructive conflict
D. neutral conflict ✔Correct Answer-C
Sound ____________ strategies are needed to create a healthy organization culture in which
subordinates, team members, and leaders achieve results.
A. financial
B. operational
C. communication
D. accounting
E. legal ✔Correct Answer-C
The strategic plans are usually the responsibility of _________ management.
A. lower management
B. middle management
C. senior management
D. outside managers
E. consultants ✔Correct Answer-C
Self-aware leaders exhibit which of the following characteristics?
, A. They know themselves, including strengths and weaknesses.
B. They delegate their decisions to others.
C. They do not seek feedback from others.
D. They do not have high self-esteem. ✔Correct Answer-A
Leaders have a responsibility to ___ and ___ change.
A.understand; respond to
B.facilitate; enable
C.interpret;communicate
D. participate; involve ✔Correct Answer-B
Managing employees' emotions in the change initiatives can be very ____ to the leaders.
A. easy
B. demanding
C. informal
D. uncomplicated ✔Correct Answer-B
Presenting the evidence of a problem in a __________ manner is the crucial first step to the
comprehension that presages behavior changes.
A. nonthreatening B. threatening C. aggressiveD. fun
E. relaxed ✔Correct Answer-A
Which of the following is most likely to give employees a reason to act ethically and to be more
innovative?
A. Salary penalties for poor work.
B. Fear of retribution from upper administration.
C.Having an informal back door relationship with the upper administration.
D. Empowerment and autonomy over their work ✔Correct Answer-D
____________ provides a bridge linking the medical model's focus on individual prevention and
treatment approaches with community based prevention strategies.
A.Institutional advocacy
B.Management advocacy
C.Political advocacy
D. Community advocacy
E. Social advocacy ✔Correct Answer-D
Multiple new regulations and accreditations processes, professional standards, increased
accountabilities, and financial priorities require ___________ and nurse leaders already struggling to
gain and sustain competencies in evolving arenas of practice, quality, and safe patient care.
A. less of direct care consultants
B. more of direct care clerks
C. less of direct care nurses
D. more of direct care nurses ✔Correct Answer-D
A healthcare leader who has empathy shows the following except ________.
A. listens attentively
B. is attentive to people's nonverbal cues
C. can only relate to those from the same background
D. can see things from someone else's perspectives
E. relates well with people of diverse backgrounds ✔Correct Answer-C
