Solution and Answer Guide
T HE COMPLETE T EXTBOOK OF PHLEBOTOMY6TH EDITION BY LYNN B. HOELTKE
CHAPTER 1-15
CHAPTER 1
TABLE OF CONTENTS
Concept Checks ........................................................................................................................................... 1
Concept Check 1: Areas of a Hospital ...................................................................................................... 1
Concept Check 2: Areas of Nursing and Type of Care ............................................................................. 2
Concept Check 3: Abbreviations and Certifications ................................................................................. 3
Concept Check 4: Abbreviations and Certifications ................................................................................. 3
Concept Check 5: Panels and Tests .......................................................................................................... 4
Concept Check 6: Requisition .................................................................................................................. 4
Review Questions ........................................................................................................................................ 5
Critical Thinking Questions ....................................................................................................................... 8
CONCEPT CHECKS
CONCEPT CHECK 1: AREAS OF A HOSPITAL
Directions: Match the ancillary areas of a hospital to their purpose.
Purpose
1. _________ Maintains patient records
2. _________ Uses imaging for diagnosis and treatment
3. _________ Provides therapy to evaluate the lungs
4. _________ Diagnoses neurophysiological disorders
5. _________ Monitors patients with cardiovascular disease
6. _________ Provides diets to patients
7. _________ Provides therapy to help maintain living skills
8. _________ Provides testing of patient blood and body fluid samples
9. _________ Provides therapy to restore mobility
10. _________ Dispenses drugs and advises on drug usage
11. _________ Provides therapy to restore speech
12. _________ Provides direct patient care
Area of hospital
A. Electrocardiography (EKG)
B. Electroencephalography (EEG)
C. Food Service (Dietary)
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
,D. Laboratory
E. Medical Records
F. Nursing
G. Occupational Therapy
H. Pharmacy
I. Physical Therapy
J. Radiology
K. Respiratory Therapy
L. Speech Therapy
Answer:
1. E
2. J
3. K
4. B
5. A
6. C
7. G
8. D
9. I
10. H
11. L
12. F
CONCEPT CHECK 2: AREAS OF NURSING AND TYPE OF CARE
Directions: Identify the correct department of the hospital or nursing specialty.
Type of Care
1. _________ Care of an older patient.
2. _________ Care of a newborn baby.
3. _________ The unit taking care of a patient who is on dialysis.
4. _________ The area where a pregnant person goes to have a baby.
5. _________ A very ill 5-year-old child will be cared for by this area of nursing.
6. _________ A patient coming out of surgery will see this specialty of nursing.
7. _________ A patient has a heart attack and is admitted to the hospital. This nursing specialty is caring for the
patient.
8. _________ After a serious car crash the paramedics will take the patient to this area of the hospital first.
9. _________ This type of nurse will come to the house to check on the patient’s condition after a hospital stay.
10. _________ The area of nursing that will care for a cancer patient.
11. _________ This specialty of nursing will care for a patient that needs increased care due to critical need.
12. _________ This specialty will care for a patient with broken bones.
Area of Nursing
A. Coronary Care Unit (CCU)
B. Emergency Department
C. Geriatric
D. Home Health Care
E. Intensive Care Unit (ICU)
F. Neonatal
G. Nephrology
H. Obstetrics
I. Oncology
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
,J. Orthopedic
K. Pediatric
L. Recovery
Answer:
1. C
2. F
3. G
4. H
5. K
6. L
7. A
8. B
9. D
10. I
11. E
12. J
CONCEPT CHECK 3: ABBREVIATIONS AND CERTIFICATIONS
Directions: List the certification abbreviations for the following laboratory staff according to the American Society
for Clinical Pathology.
1. _________ Phlebotomy technician
2. _________ Cytotechnologist
3. _________ Medical laboratory scientist
4. _________ Clinical laboratory scientist
5. _________ Medical laboratory technician
6. _________ Histotechnologist
A. MLS
B. CLS
C. HT
D. CT
E. PBT
F. MLT
Answer:
1. E
2. D
3. A
4. B
5. F
6. C
CONCEPT CHECK 4: ABBREVIATIONS AND CERTIFICATIONS
Directions: Match the abbreviations with the correct regulatory agency.
Regulatory Agency
1. _________ College of American Pathologists
2. _________ Clinical Laboratory Standards Institute
3. _________ Clinical Laboratory Improvement Act
4. _________ National Accrediting Agency for Clinical Laboratory Sciences
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 3
accessible website, in whole or in part.
, 5. _________ Occupational Safety and Health Administration
Abbreviation
A. CLIA
B. OSHA
C. CLSI
D. NACCLS
E. CAP
Answer:
1. E
2. C
3. A
4. D
5. B
CONCEPT CHECK 5: PANELS AND TESTS
Directions: For questions 1–4, match the correct panel with the test included. For question 5, select all the correct
answers.
A. Electrolyte panel
B. CBC (complete blood count)
C. Basic metabolic panel (BMP)
D. Comprehensive metabolic panel (CMP)
1. _________ This test will include leukocyte count, erythrocyte count, hematocrit, hemoglobin, and platelet
count.
2. _________ This test includes the analytes: sodium, potassium, chloride, and carbon dioxide.
3. _________ If a physician wants to test a patient’s sodium, potassium, chloride, carbon dioxide, glucose, blood
urea nitrogen (BUN), and creatinine, the physician would order this test.
4. _________ This test panel contains 14 tests within the panel.
5. _________ Which of the following are not included in the patient rights? Select all that apply.
a. The patient has the right to considerate and respectful care.
b. The patient’s information becomes public domain when entering the hospital.
c. The patient has the right to refuse treatment.
d. The patient has the right to know the identity of people involved in their care.
e. The patient’s living will is no longer valid upon entering a hospital.
Answer:
1. B
2. A
3. C
4. D
5. b & e
CONCEPT CHECK 6: REQUISITION
You have just collected the tests described below. From the following choices, which departments in the laboratory
will you take them to?
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 4
accessible website, in whole or in part.
T HE COMPLETE T EXTBOOK OF PHLEBOTOMY6TH EDITION BY LYNN B. HOELTKE
CHAPTER 1-15
CHAPTER 1
TABLE OF CONTENTS
Concept Checks ........................................................................................................................................... 1
Concept Check 1: Areas of a Hospital ...................................................................................................... 1
Concept Check 2: Areas of Nursing and Type of Care ............................................................................. 2
Concept Check 3: Abbreviations and Certifications ................................................................................. 3
Concept Check 4: Abbreviations and Certifications ................................................................................. 3
Concept Check 5: Panels and Tests .......................................................................................................... 4
Concept Check 6: Requisition .................................................................................................................. 4
Review Questions ........................................................................................................................................ 5
Critical Thinking Questions ....................................................................................................................... 8
CONCEPT CHECKS
CONCEPT CHECK 1: AREAS OF A HOSPITAL
Directions: Match the ancillary areas of a hospital to their purpose.
Purpose
1. _________ Maintains patient records
2. _________ Uses imaging for diagnosis and treatment
3. _________ Provides therapy to evaluate the lungs
4. _________ Diagnoses neurophysiological disorders
5. _________ Monitors patients with cardiovascular disease
6. _________ Provides diets to patients
7. _________ Provides therapy to help maintain living skills
8. _________ Provides testing of patient blood and body fluid samples
9. _________ Provides therapy to restore mobility
10. _________ Dispenses drugs and advises on drug usage
11. _________ Provides therapy to restore speech
12. _________ Provides direct patient care
Area of hospital
A. Electrocardiography (EKG)
B. Electroencephalography (EEG)
C. Food Service (Dietary)
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
,D. Laboratory
E. Medical Records
F. Nursing
G. Occupational Therapy
H. Pharmacy
I. Physical Therapy
J. Radiology
K. Respiratory Therapy
L. Speech Therapy
Answer:
1. E
2. J
3. K
4. B
5. A
6. C
7. G
8. D
9. I
10. H
11. L
12. F
CONCEPT CHECK 2: AREAS OF NURSING AND TYPE OF CARE
Directions: Identify the correct department of the hospital or nursing specialty.
Type of Care
1. _________ Care of an older patient.
2. _________ Care of a newborn baby.
3. _________ The unit taking care of a patient who is on dialysis.
4. _________ The area where a pregnant person goes to have a baby.
5. _________ A very ill 5-year-old child will be cared for by this area of nursing.
6. _________ A patient coming out of surgery will see this specialty of nursing.
7. _________ A patient has a heart attack and is admitted to the hospital. This nursing specialty is caring for the
patient.
8. _________ After a serious car crash the paramedics will take the patient to this area of the hospital first.
9. _________ This type of nurse will come to the house to check on the patient’s condition after a hospital stay.
10. _________ The area of nursing that will care for a cancer patient.
11. _________ This specialty of nursing will care for a patient that needs increased care due to critical need.
12. _________ This specialty will care for a patient with broken bones.
Area of Nursing
A. Coronary Care Unit (CCU)
B. Emergency Department
C. Geriatric
D. Home Health Care
E. Intensive Care Unit (ICU)
F. Neonatal
G. Nephrology
H. Obstetrics
I. Oncology
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
,J. Orthopedic
K. Pediatric
L. Recovery
Answer:
1. C
2. F
3. G
4. H
5. K
6. L
7. A
8. B
9. D
10. I
11. E
12. J
CONCEPT CHECK 3: ABBREVIATIONS AND CERTIFICATIONS
Directions: List the certification abbreviations for the following laboratory staff according to the American Society
for Clinical Pathology.
1. _________ Phlebotomy technician
2. _________ Cytotechnologist
3. _________ Medical laboratory scientist
4. _________ Clinical laboratory scientist
5. _________ Medical laboratory technician
6. _________ Histotechnologist
A. MLS
B. CLS
C. HT
D. CT
E. PBT
F. MLT
Answer:
1. E
2. D
3. A
4. B
5. F
6. C
CONCEPT CHECK 4: ABBREVIATIONS AND CERTIFICATIONS
Directions: Match the abbreviations with the correct regulatory agency.
Regulatory Agency
1. _________ College of American Pathologists
2. _________ Clinical Laboratory Standards Institute
3. _________ Clinical Laboratory Improvement Act
4. _________ National Accrediting Agency for Clinical Laboratory Sciences
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 3
accessible website, in whole or in part.
, 5. _________ Occupational Safety and Health Administration
Abbreviation
A. CLIA
B. OSHA
C. CLSI
D. NACCLS
E. CAP
Answer:
1. E
2. C
3. A
4. D
5. B
CONCEPT CHECK 5: PANELS AND TESTS
Directions: For questions 1–4, match the correct panel with the test included. For question 5, select all the correct
answers.
A. Electrolyte panel
B. CBC (complete blood count)
C. Basic metabolic panel (BMP)
D. Comprehensive metabolic panel (CMP)
1. _________ This test will include leukocyte count, erythrocyte count, hematocrit, hemoglobin, and platelet
count.
2. _________ This test includes the analytes: sodium, potassium, chloride, and carbon dioxide.
3. _________ If a physician wants to test a patient’s sodium, potassium, chloride, carbon dioxide, glucose, blood
urea nitrogen (BUN), and creatinine, the physician would order this test.
4. _________ This test panel contains 14 tests within the panel.
5. _________ Which of the following are not included in the patient rights? Select all that apply.
a. The patient has the right to considerate and respectful care.
b. The patient’s information becomes public domain when entering the hospital.
c. The patient has the right to refuse treatment.
d. The patient has the right to know the identity of people involved in their care.
e. The patient’s living will is no longer valid upon entering a hospital.
Answer:
1. B
2. A
3. C
4. D
5. b & e
CONCEPT CHECK 6: REQUISITION
You have just collected the tests described below. From the following choices, which departments in the laboratory
will you take them to?
© 2025 Cengage Learning, Inc. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 4
accessible website, in whole or in part.
