v v v v v v vvv
v https://www.stuvia.com/user/Smartscroll
, To Get All Chapters Email Me At>>>>>
v v v v v v vvv
v https://www.stuvia.com/user/Smartscroll
Table of Contents
v v
Chapter 01 Introduction to Operations Management Chapter
v v v v v v
v 02 Competitiveness, Strategy, and Productivity Chapter 03
v v v v v v
v Forecasting
Chapter 04 Product and Service Design
v v v v v
v Chapter 04S Reliability
v v
Chapter 05 Strategic Capacity Planning for Products and Services Chapter
v v v v v v v v v
05S Decision Theory
v v v
Chapter 06 Process Selection and Facility Layout
v v v v v v
v Chapter 07 Work Design and Measurement
v v v v v
v Chapter 07S Learning Curves
v v v
Chapter 08 Location Planning and Analysis
v v v v v
v Chapter 08S The Transportation Model
v v v v
v Chapter 09 Management of Quality
v v v v
v Chapter 10 Quality Control
v v v
Chapter 10S Acceptance Sampling
v v v
Chapter 11 Aggregate Planning and Master Scheduling
v v v v v v
v Chapter 12 MRP and ERPv v v v
Chapter 13 Inventory Management
v v v
v Chapter 14 JIT and Lean Operations
v v v v v
v Chapter 14S Maintenance
v v
Chapter 15 SupplyChain Management
v v v v
v Chapter 16 Scheduling v v
Chapter 17 Project Management
v v v
, To Get All Chapters Email Me At>>>>>
v v v v v v vvv
v https://www.stuvia.com/user/Smartscroll
Chapter 18 Management of Waiting Lines Chapter
v v v v v v
19 Linear Programming
v v v
Chapter01IntroductiontoOperationsManagement v v v v v
Student:
1. Operations managers are responsible for assessing consumer wants and needs and selling and
v v v v v v v v v v v v
vpromoting the organization's goods or services.
v v v v v
True False
2. Often, the collective success or failure of companies' operations functions will impact the ability
v v v v v v v v v v v v v
of a nation to compete with other nations.
v v v v v v v v
True False
3. Companies are either producing goods or delivering services. This means that onlyone of the two
v v v v v v v v v v v v v v v
types of operations management strategies are used.
v v v v v v v
True False
4. Operations, marketing, and finance function independently of each other in most
v v v v v v v v v v
vorganizations.
True False
5. The greater the degree of customer involvement, the more challenging the design and
v v v v v v v v v v v v
vmanagement of operations. v v
True False
, To Get All Chapters Email Me At>>>>>
v v v v v v vvv
v https://www.stuvia.com/user/Smartscroll
6. Goods producing organizations are not involved in service activities.
v v v v v v v v
vTrue False
7. Service operations require additional inventory because of the unpredictabilityof consumer
v v v v v v v v v v
vdemand.
True False
8. The value of outputs is measured by the prices customers are willing to pay for goods or
v v v v v v v v v v v v v v v v
vservices.
True False
9. The use of models will guarantee the best possible decisions.
v v v v v v v v v
True False
v
10. People who work in the field of operations should have skills that include both knowledge and
v v v v v v v v v v v v v v v
people skills.
v v
True False
11. Assembly lines achieved productivity but at the expense of standard of living.
v v v v v v v v v v v
vTrue False
12. The operations manager has primaryresponsibility for making operations system design
v v v v v v v v v v
vdecisions, such as system capacity and location of facilities.
v v v v v v v v
True False
13. The word "technology" is used onlyto refer to "information technology". True
v v v v v v v v v v v
False