TO PERFECTION| STUDY WITH CONFIDENCE!
What is the most important information the nurse should share with the patient during the
orientation phase? - Answer: Name, credentials, extent of responsibility
One of the most important outcomes of the orientation phase of the nurse-patient
relationship is the development of mutual - Answer: trust.
Which behaviors help patients develop trust in the nurse? - Answer: Conveying acceptance
of the patient and a nonjudgmental attitude
When should the preparation for the termination phase of the nurse-patient relationship
begin? - Answer: In the orientation phase
Which of the following is most important in order for a new staff nurse to communicate
therapeutically with patients? - Answer: Becoming aware of own feelings about illness and
death
During report, a nurse complains about a 3-year-old boy, saying "He sure knows when to
pour on the tears. There's nothing wrong until he sees you; then the tears start, but they
stop as soon as you leave or his mother comes. He's just spoiled because they have a
nanny at home who waits on him hand and foot." This is an example of - Answer:
stereotyping because the child has a nanny.
Which of the following best illustrates nonjudgmental acceptance by the nurse? - Answer:
Demonstrating caring behavior in spite of negative feelings
APPHIA – Crafted with Care and Precision for Academic Excellence. 1
, Which is true of verbal and nonverbal communication? - Answer: The nonverbal
communication may be a more reliable message
Collaboration in health care settings involves - Answer: professionals respected for their
unique knowledge and abilities
Which behaviors foster active listening? (Select all that apply.) - Answer: 1. Limiting verbal
ventilation because it is not focused
2. Engagement in a task
Which of the following are examples of open-ended questions? (Select all that apply.) -
Answer: 1. Ms. Goode, did you have a productive therapy session?"
2. How are you?"
3. "How do you feel about staying with your daughter?"
Which of the following is a nursing responsibility regarding informed consent? - Answer: 1.
Serving as a witness, ensuring that the patient does not feel coerced into a decision
Which patient rights are guaranteed by HIPAA? - Answer: Patients are protected against
medical records being indiscriminately shared.
Which of the following puts the nurse at increased risk for legal action? - Answer: Not
assessing a patient who is complaining of pain
For a nursing malpractice action, essential characteristics of negligence must be present.
Which of the following constitute these essential characteristics? (Select all that apply.) -
Answer: 1. The nurse assumed the responsibility for the patient's care
APPHIA – Crafted with Care and Precision for Academic Excellence. 2