Test bank for MGMT 11th edition by Chuck Williams| ALL CHAPTERS

Name:a3 a3Class:a3 a3Date:a3




TEST BANK FOR
MGMT 11th Edition by Chuck Williams



Chapter 01_Management

1. _____ is defined as getting work done through others.
a. Orientation

b. Marketing

c. Management

d. Accounting

ANSWER: c



2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she
was told that her role involved supervising the work of her employees and ensuring that they did
their jobs well. Ruth's job is related to:
a. marketing.

b. recruitment.

c. management.

d. finance.

ANSWER: c


Copyrighta3Cengagea3Learning.a3Powereda3bya3Cognero. Pagea31

,Name:a3 a3Class:a3 a3Date:a3




3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring the
work carried out by the company's site engineers. He is also responsible for ensuring that all the
engineers are provided with ample guidance and supervision so that they can perform all the
assigned tasks to the best of their ability. In the given scenario, Edwin's job is related to _____.
a. accounting

b. sales

c. management

d. production

ANSWER: c



4. Relish Inc. is a fruit juice manufacturing company. The company ensures that raw materials
are fully utilized. It also makes sure that minimal waste is produced. The juice extracting and
packaging units of the company are designed in such way that the quality of its products is
maintained with minimal costs. Relish is involved in achieving _____.
a. effectiveness

b. efficiency

c. autonomy

d. power

ANSWER: b



5. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As the
shipment did not arrive on time, the supply manager at Trent Automobiles was forced to place
another order for the same quantity of scrap metal from a local manufacturer. As a result, its car
Copyrighta3Cengagea3Learning.a3Powereda3bya3Cognero. Pagea32

,Name:a3 a3Class:a3 a3Date:a3




manufacturing processes got delayed and expenses increased. In this scenario, Trent
Automobiles is demonstrating a lack of _____.
a. synergy

b. disintermediation

c. automation

d. efficiency

ANSWER: d



6.a3Toa3reducea3manuala3errors,a3Debrontha3Inc.,a3aa3machinerya3manufacturinga3company,a3auto
mateda3mosta3ofa3itsa3productiona3processesa3usinga3Computera3Numerica3Controla3(CNC)a3mach
ines.a3Thisa3reduceda3thea3labora3cost,a3wastagea3ofa3rawa3materials,a3anda3rejectiona3ofa3finisheda
3goodsa3duea3toa3qualitya3issues.a3Ina3thea3contexta3ofa3management,a3thea3automationa3ofa3produ

ctiona3processesa3ata3Debrontha3Inc.a3exemplifiesa3_____.
a3 a.a3 synergy

a3 b.a3efficiency

a3 c.a3 autonomy

a3 d.a3contingency

ANSWER:a3a3b



7.a3_____a3involvesa3accomplishinga3tasksa3thata3helpa3fulfilla3organizationala3objectives.
a3 a.a3 Effectiveness

a3 b.a3Equity

Copyrighta3Cengagea3Learning.a3Powereda3bya3Cognero. Pagea33

, Name:a3 a3Class:a3 a3Date:a3




a3 c.a3 Synergy

a3 d.a3Retrenchment

ANSWER:a3a3a



8.a3Venusa3Diner,a3aa3fasta3fooda3restaurant,a3hasa3installeda3twoa3additionala3billinga3countersa3to
a3reducea3waitinga3timea3fora3itsa3customers.a3Thisa3hasa3helpeda3thea3restauranta3improvea3itsa3cu

stomera3servicea3anda3satisfaction.a3Thisa3scenarioa3illustratesa3thata3Venusa3Dinera3isa3strivinga3f
ora3_____.
a3 a.a3 effectiveness

a3 b.a3consistency

a3 c.a3 synergy

a3 d.a3cohesiveness

ANSWER:a3a3a



9.a3Calverda3Banka3wasa3onea3ofa3thea3firsta3banksa3toa3opena3aa3brancha3ina3thea3rurala3countya3o
fa3Shirles.a3Evena3aftera3manya3othera3banksa3openeda3theira3branchesa3ina3Shirles,a3Calverda3Ban
ka3continuesa3toa3havea3thea3biggesta3marketa3sharea3becausea3ofa3itsa3excellenta3customera3servic
e.a3Ina3thea3contexta3ofa3management,a3thea3Shirlesa3brancha3ofa3Calverda3Banka3illustratesa3____
_.
a3 a.a3 synergy

a3 b.a3efficiency

a3 c.a3 autonomy


Copyrighta3Cengagea3Learning.a3Powereda3bya3Cognero. Pagea34