CIST 1122 FINAL EXAM REVIEW QUESTIONS
Which of the following is the correct order for the steps of laser printing?
a. Charging, processing, developing, exposing, transferring, cleaning, fusing b.
Processing, developing, charging, exposing, fusing, transferring, cleaning
c. Charging, processing, exposing, developing, transferring, fusing, cleaning d.
Processing, charging, exposing, developing, transferring, fusing, cleaning
e. Processing, charging, developing, exposing, transferring, fusing, cleaning - Answer -
Processing, charging, exposing, developing, transferring, fusing, cleaning
How many pins are in the power supply connector that is typically used on most
motherboards today?
15-pin
24-pin
20-pin
8-pin - Answer -24-pin
You are troubleshooting a laptop with multiple sticking keys that result in misspelled
words while the user types. Other than several sticking keys, the laptop appears to be
functioning properly. You have cleaned the keyboard with compressed air, but the
problem persists. After removing one of the key tops, it becomes apparent that a liquid
was spilled into the keyboard.
a. Clean the keyboard keys with a contact cleaner.
b. Replace the laptop system board and reseat all connections.
c. Disconnect and reseat the keyboard ribbon cable.
d. Replace the keyboard with a compatible keyboard. - Answer -Clean the keyboard
keys with a contact cleaner.
Which statement is NOT true regarding motherboards?
a. Has slots for DIMMs
b. Also called a system board
c. Has a CPU socket
d. Has a heat sink on the PCIe slots - Answer -Has a heat sink on the PCIe slots
What is the component called that usually has a dual-voltage selector switch and has
cables that connect to the motherboard and internal components?
a. HDD
b. PSU
c. PCIe
d. DIMM - Answer -PSU
How many pins are used in a serial port?
a. 9
b. 25
c. 15
,d. 6 - Answer -9
What tool can help discover and report computer errors and conflicts that occur when
you first turn on a computer and before the operating system is launched.
a. POST card
b. Power supply tester
c. OS diagnostic programs
d. Service manual - Answer -POST card
What connector has 4 pins, is used for older IDE drives and some SATA drives, and
can provide +5 V and +12 V power outputs?
a. Molex connector
b. PCIe connector
c. P1 connector
d. SATA connector - Answer -Molex connector
When handling a motherboard, cards, or drive, which statement is NOT accurate?
a. You should not touch edge connectors.
b. You should not touch chips on the device.
c. You should not touch any soldered components on a card.
d. You should not hold expansion cards by the edges. - Answer -You should not hold
expansion cards by the edges.
What acronym is another name for static electricity, which can damage chips and
destroy motherboards?
a. CRT
b. LCD
c. ESD
d. EMI - Answer -ESD
What is the very first step that should be taken when performing work with a computer?
a. You should remove the power supply.
b. You should ground yourself.
c. You should back up any important data.
d. You should power down the system and unplug it. - Answer -You should back up any
important data.
A diagnostic program built into a computer to test the hardware components before the
computer boots up - Answer -POST
All wireless technologies are turned off resulting in no transmission or reception of
wireless signals - Answer -airplane mode
The smaller form factor of the ATX. Its smaller size and reduced expansion ports helps
reduce costs and power consumption - Answer -microATX
,Performs most of the processing for data and instructions for the entire system -
Answer -CPU (central processing unit)
A short-range wireless technology used to connect two devices in a small personal
network - Answer -Bluetooth
Smaller connectors for memory on laptops - Answer -SO-DIMM
The standard for computer expansion cards - Answer -PCIe
The connector for memory found on a motherboard - Answer -DIMM
Draws heat away from the CPU or other heat sensitive components so that it can be
dissipated quickly - Answer -heat sink
Transmits digital video and audio. They are slowly replacing VGA and DVI ports on
computers - Answer -DisplayPort
Which statement is NOT a good practice when working inside a computer case?
a. Don't touch a microchip with a magnetized screwdriver.
b. Don't touch the inside of a computer that is turned on.
c. Remove loose jewelry.
d. Be sure to hold expansion cards by the edge connectors. - Answer -Be sure to hold
expansion cards by the edge connectors.
Molly, an end user, connects an external monitor, external keyboard and mouse, and a
wired network cable to her laptop while working in the office. She leaves the office
frequently to meet with customers and takes the laptop with her. Disconnecting and
reconnecting these external connections has become inconvenient. Which of the
following devices will allow the user to disconnect and reconnect the laptop to the
external connections with the least amount of effort? (Select TWO).
a. Expansion card
b. USB to RJ-45 dongle
c. Port replicator
d. Docking station
e. ZIF connector - Answer -Port replicator and Docking station
What two devices in a computer should be considered "black boxes," and should never
be opened due to risks involving charged capacitors?
a. Power supply
b. Hard drive
c. Monitor
d. Video card - Answer -Power supply and Monitor
Which setting can be configured via the BIOS/UEFI screen?
a. Change the boot sequence
, b. Windows driver status
c. Set desktop background
d. Screen saver timeout value - Answer -Change the boot sequence
Which of the following represents a method for accessing the BIOS/UEFI setup
program?
a. Press a key or combination of keys during the BIOS/UEFI POST
b. Boot to the BIOS setup floppy disk
c. Set a motherboard jumper and start the computer
d. Boot Windows and go to Control Panel - Answer -Press a key or combination of keys
during the BIOS/UEFI POST
What should you do if you want to be able to locate your laptop in the event of loss or
theft and give it a command through the Internet to lock it or delete data?
a. Set a BIOS supervisor and user password
b. Subscribe to LoJack for Laptops
c. Enable the GPS module in the BIOS/UEFI
d. Enable the TPM chip in the BIOS/UEFI - Answer -Subscribe to LoJack for Laptops
The LGA1151 socket and latest Coffee Lake chipset support what type of RAM?
a. DDR4
b. DDR3
c. DDR3 (only if low voltage)
d. DDR5 - Answer -DDR4
What type of socket ensures that even force is applied when it is being installed in the
socket?
a. AM3
b. FM2
c. LGA
d. ZIF - Answer -ZIF
What socket do Coffee Lake processors use?
a. LGA2011
b. LGA1151 version 2
c. LGA1150
d. LGA1151 version 1 - Answer -LGA1151 version 2
What two different passwords can be set to lock down a computer from unauthorized
access?
a. supervisor password
b. user password
c. email password
d. screen saver password - Answer -supervisor password and user password
Which of the following is the correct order for the steps of laser printing?
a. Charging, processing, developing, exposing, transferring, cleaning, fusing b.
Processing, developing, charging, exposing, fusing, transferring, cleaning
c. Charging, processing, exposing, developing, transferring, fusing, cleaning d.
Processing, charging, exposing, developing, transferring, fusing, cleaning
e. Processing, charging, developing, exposing, transferring, fusing, cleaning - Answer -
Processing, charging, exposing, developing, transferring, fusing, cleaning
How many pins are in the power supply connector that is typically used on most
motherboards today?
15-pin
24-pin
20-pin
8-pin - Answer -24-pin
You are troubleshooting a laptop with multiple sticking keys that result in misspelled
words while the user types. Other than several sticking keys, the laptop appears to be
functioning properly. You have cleaned the keyboard with compressed air, but the
problem persists. After removing one of the key tops, it becomes apparent that a liquid
was spilled into the keyboard.
a. Clean the keyboard keys with a contact cleaner.
b. Replace the laptop system board and reseat all connections.
c. Disconnect and reseat the keyboard ribbon cable.
d. Replace the keyboard with a compatible keyboard. - Answer -Clean the keyboard
keys with a contact cleaner.
Which statement is NOT true regarding motherboards?
a. Has slots for DIMMs
b. Also called a system board
c. Has a CPU socket
d. Has a heat sink on the PCIe slots - Answer -Has a heat sink on the PCIe slots
What is the component called that usually has a dual-voltage selector switch and has
cables that connect to the motherboard and internal components?
a. HDD
b. PSU
c. PCIe
d. DIMM - Answer -PSU
How many pins are used in a serial port?
a. 9
b. 25
c. 15
,d. 6 - Answer -9
What tool can help discover and report computer errors and conflicts that occur when
you first turn on a computer and before the operating system is launched.
a. POST card
b. Power supply tester
c. OS diagnostic programs
d. Service manual - Answer -POST card
What connector has 4 pins, is used for older IDE drives and some SATA drives, and
can provide +5 V and +12 V power outputs?
a. Molex connector
b. PCIe connector
c. P1 connector
d. SATA connector - Answer -Molex connector
When handling a motherboard, cards, or drive, which statement is NOT accurate?
a. You should not touch edge connectors.
b. You should not touch chips on the device.
c. You should not touch any soldered components on a card.
d. You should not hold expansion cards by the edges. - Answer -You should not hold
expansion cards by the edges.
What acronym is another name for static electricity, which can damage chips and
destroy motherboards?
a. CRT
b. LCD
c. ESD
d. EMI - Answer -ESD
What is the very first step that should be taken when performing work with a computer?
a. You should remove the power supply.
b. You should ground yourself.
c. You should back up any important data.
d. You should power down the system and unplug it. - Answer -You should back up any
important data.
A diagnostic program built into a computer to test the hardware components before the
computer boots up - Answer -POST
All wireless technologies are turned off resulting in no transmission or reception of
wireless signals - Answer -airplane mode
The smaller form factor of the ATX. Its smaller size and reduced expansion ports helps
reduce costs and power consumption - Answer -microATX
,Performs most of the processing for data and instructions for the entire system -
Answer -CPU (central processing unit)
A short-range wireless technology used to connect two devices in a small personal
network - Answer -Bluetooth
Smaller connectors for memory on laptops - Answer -SO-DIMM
The standard for computer expansion cards - Answer -PCIe
The connector for memory found on a motherboard - Answer -DIMM
Draws heat away from the CPU or other heat sensitive components so that it can be
dissipated quickly - Answer -heat sink
Transmits digital video and audio. They are slowly replacing VGA and DVI ports on
computers - Answer -DisplayPort
Which statement is NOT a good practice when working inside a computer case?
a. Don't touch a microchip with a magnetized screwdriver.
b. Don't touch the inside of a computer that is turned on.
c. Remove loose jewelry.
d. Be sure to hold expansion cards by the edge connectors. - Answer -Be sure to hold
expansion cards by the edge connectors.
Molly, an end user, connects an external monitor, external keyboard and mouse, and a
wired network cable to her laptop while working in the office. She leaves the office
frequently to meet with customers and takes the laptop with her. Disconnecting and
reconnecting these external connections has become inconvenient. Which of the
following devices will allow the user to disconnect and reconnect the laptop to the
external connections with the least amount of effort? (Select TWO).
a. Expansion card
b. USB to RJ-45 dongle
c. Port replicator
d. Docking station
e. ZIF connector - Answer -Port replicator and Docking station
What two devices in a computer should be considered "black boxes," and should never
be opened due to risks involving charged capacitors?
a. Power supply
b. Hard drive
c. Monitor
d. Video card - Answer -Power supply and Monitor
Which setting can be configured via the BIOS/UEFI screen?
a. Change the boot sequence
, b. Windows driver status
c. Set desktop background
d. Screen saver timeout value - Answer -Change the boot sequence
Which of the following represents a method for accessing the BIOS/UEFI setup
program?
a. Press a key or combination of keys during the BIOS/UEFI POST
b. Boot to the BIOS setup floppy disk
c. Set a motherboard jumper and start the computer
d. Boot Windows and go to Control Panel - Answer -Press a key or combination of keys
during the BIOS/UEFI POST
What should you do if you want to be able to locate your laptop in the event of loss or
theft and give it a command through the Internet to lock it or delete data?
a. Set a BIOS supervisor and user password
b. Subscribe to LoJack for Laptops
c. Enable the GPS module in the BIOS/UEFI
d. Enable the TPM chip in the BIOS/UEFI - Answer -Subscribe to LoJack for Laptops
The LGA1151 socket and latest Coffee Lake chipset support what type of RAM?
a. DDR4
b. DDR3
c. DDR3 (only if low voltage)
d. DDR5 - Answer -DDR4
What type of socket ensures that even force is applied when it is being installed in the
socket?
a. AM3
b. FM2
c. LGA
d. ZIF - Answer -ZIF
What socket do Coffee Lake processors use?
a. LGA2011
b. LGA1151 version 2
c. LGA1150
d. LGA1151 version 1 - Answer -LGA1151 version 2
What two different passwords can be set to lock down a computer from unauthorized
access?
a. supervisor password
b. user password
c. email password
d. screen saver password - Answer -supervisor password and user password
