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Root Cause Analysis and SWOT Analysis Southern New Hempshire University

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This document is a university assignment focused on applying two critical analytical frameworks—Root Cause Analysis (RCA) and SWOT Analysis—to a significant medical error case study: the wrongful administration of a double dose of medication by nurses. The paper examines a scenario where a system flaw (hospital documentation only allowing entry after drug administration) led directly to a safety failure. The analysis aims to understand why the error occurred and how the healthcare system can be improved to prevent future adverse outcomes. 1. Root Cause Analysis (RCA) Purpose: The RCA is used as a structured error analysis tool to identify the underlying contributing factors to the medication error, going beyond the immediate human failure. Method: A Fishbone-Style (Ishikawa diagram) analysis is implied or referenced, categorizing the system elements that must be investigated. System Elements Investigated: The document identifies six key elements that likely contributed to the error, either individually or collaboratively: People (e.g., staffing levels, workload) Processes (e.g., the documentation workflow) Policies Environment Technology (e.g., the hospital's electronic system design) Equipment 2. SWOT Analysis Purpose: The SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis is used to assess the current environment and strategize for improvement by determining the factors that contributed to the issue and how they can be addressed. Focus: While the details of the SWOT are not fully visible, the intent is to evaluate the healthcare system's capabilities (strengths/weaknesses) and external factors (opportunities/threats) related to medication safety and the adoption of technologies like Artificial Intelligence (AI) in nursing care.

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Uploaded on
October 30, 2025
Number of pages
9
Written in
2025/2026
Type
Essay
Professor(s)
Unknown
Grade
A+

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Root Cause Analysis and SWOT Analysis




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Root Cause Analysis and SWOT Analysis

In this case scenario, the nurses administered a double dose of medication because the

hospital system only allows documentation after administering the drug. The root cause analysis

and SWOT analysis will determine the factors contributing to this issue and how they can be

addressed.

Root Cause Analysis

The root cause analysis (RCA) is a structured framework used to analyze and determine

the contributing factors to an adverse outcome, especially in healthcare. It is an error analysis

tool that helps identify the factors contributing to avoidable errors affecting the quality of care

and adverse outcomes such as mortality (Agency for Healthcare Research and Quality, 2019).

Fishbone-Style Root Cause Analysis



Technology Policies People
Wrongful administra on of
medica on. Administered
two doses of medica on.
Equipment Processes
Environment

The System Elements That Need To Be Investigated

Some system elements that should be investigated include the people, processes, policies,

environment, technology, and equipment. These elements are likely to have contributed to the

errors individually or collaboratively. They each have a way in which they could have

contributed to the error, as explained below.

People, Staffing Levels, And the Workloads
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