Certification Prep & Study Guide
Description:
Ace your Epic Resolute Professional Billing certification with our targeted 2026 practice exam.
This study guide features 30 essential questions and answers covering Single Billing Office
(SBO) workflows, charge routing, claims processing, payment posting, and HAR
management. Designed to mirror the actual test, our prep material helps you master key
concepts like the Charge Router, CDF, guarantor accounts, and self-pay follow-up. Perfect for
aspiring PB analysts, billers, and healthcare IT students seeking to validate their skills and
advance their careers.
Download your free study guide now and become a Resolute PB expert!
, Epic Resolute PB Certification Practice Exam 2026
1. During the initial charge routing process, which of the following issues would prevent a charge
session from progressing and be classified as a critical error?
a) A warning about a missing modifier.
b) An inactive procedure code.
c) A patient address that is incomplete.
d) A note suggesting a more specific diagnosis code.
Answer: B
Explanation: An inactive procedure code is a critical error that halts the charge routing process.
Warnings and suggestions do not require immediate correction to proceed, but an inactive code
must be fixed as it renders the charge un-billable.
2. What is the primary function of the Charge Router in the revenue cycle?
a) To print patient statements.
b) To post payments from insurance companies.
c) To validate and route charges from clinical systems to the billing system.
d) To schedule patient follow-up appointments.
Answer: C
Explanation: The Charge Router acts as a gatekeeper and routing engine. It performs initial edit
checks on charges created in clinical applications and directs valid charges to the appropriate
billing applications (Professional or Hospital), holding problematic ones in workqueues for
review.
3. In the context of claim generation, what is the specific function of the Claim Definition File
(CDF)?
a) It is the final paper claim form mailed to the insurance company.
b) It is an internal tool that checks for errors and formats the claim to meet specific payor
requirements.
c) It is the workqueue where denied claims are held for review.
d) It is the batch process that automatically posts patient payments.