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TEST BANK PR
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James D. Halderman
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Comprehensive Test Bank for Instructors and
Students
© James D. Halderman
All rights reserved. Reproduction or distribution without permission is prohibited.
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,TABLE OF CONTENTS
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Automotive Chassis Systems – 8th Edition
James D. Halderman
UV
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Chapter 1. Service Information, Work Orders, and Vehicle Identification
Chapter 2. Tools and Safety
Chapter 3. Environmental and Hazardous Materials
Chapter 4. Braking System Components and Performance Standards
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Chapter 5. Braking Principles and Friction Materials
Chapter 6. Brake Hydraulic Systems
Chapter 7. Hydraulic Valves and Switches
Chapter 8. Brake Fluid and Lines
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Chapter 9. Brake Bleeding Methods and Procedures
Chapter 10. Wheel Bearings and Service
Chapter 11. Drum Brakes O
Chapter 12. Drum Brake Diagnosis and Service
Chapter 13. Disc Brakes
Chapter 14. Disc Brake Diagnosis and Service
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Chapter 15. Parking Brake Operation, Diagnosis, and Service
Chapter 16. Machining Brake Drums and Rotors D?
Chapter 17. Power Brake Unit Operation, Diagnosis, and Service
Chapter 18. ABS Components and Operation
Chapter 19. ABS Diagnosis and Service
Chapter 20. Electronic Stability Control Systems
Chapter 21. Regenerative Braking Systems
Chapter 22. Tires and Wheels
Chapter 23. Tire-Pressure Monitoring Systems
Chapter 24. Tire and Wheel Service
Chapter 25. Suspension System Components and Operation
Chapter 26. Front Suspension and Service
Chapter 27. Rear Suspension and Service
Chapter 28. Electronic Suspension Systems
Chapter 29. Steering Columns and Gears
Chapter 30. Steering Linkage and Service
Chapter 31. Hydraulic Power Steering Systems
Chapter 32. Electric Power Steering Systems
Chapter 33. Driveshafts and CV Joints
Chapter 34. Driveshaft and CV Joint Service
Chapter 35. Wheel Alignment Principles
Chapter 36. Alignment Diagnosis and Service
Chapter 37. Vibration and Noise Diagnosis and Correction
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Automotive Chassis Systems, 8e (Halderman)
Chapter 1 Service Information, Work Orders, and Vehicle Identification
1) What type of information is commonly included in the owner's manual that would be a benefit
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to the service technician?
A) Maintenance reminder light reset procedures
B) Tire pressure monitoring system reset procedures
C) Maintenance items specifications
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D) All of the above
Answer: D
Diff: 1 Page Ref: 1
Chapter Quiz: Yes AP
Objective: 1-1 Discuss the importance of vehicle owner's manuals, service records, and service
information.
2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
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2) Two technicians are discussing the need for the history of the vehicle. Technician A says that
an accident could cause faults due to hidden damage. Technician B says that some faults could
be related to a previous repair. Which technician is correct?
A) Technician A only
B) Technician B only
C) Both technicians A and B
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D) Neither technician A nor B
Answer: C
Diff: 2 Page Ref: 3
Chapter Quiz: Yes
Objective: 1-5 Explain why service records are important.
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2017 ASE MAST: A0.C.04 Review vehicle service history.
3) A campaign (recall) is mailed to the owner of a vehicle from the ________.
A) vehicle manufacturer
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B) local dealer
C) federal government
D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Objective: 1-3 Describe vehicle recalls and campaigns.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
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4) Technical service bulletins (TSBs) are issued by the ________.
A) vehicle manufacturer
B) local dealer
C) federal government
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D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
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Objective: 1-2 Explain the different types of service information.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
A) 14
B) 24
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5) Four tenths of an hour is how many minutes?
C) 34
D) 44
Answer: B
Diff: 1 Page Ref: 4
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Chapter Quiz: Yes
Objective: 1-4 Discuss the importance of the work order.
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2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
6) What should the service technician document on the work order?
A) The results of any inspections and tests
B) What was replaced or serviced
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C) The dimensions of the related component and comparison to factory specifications
D) Any of the above
Answer: D
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
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Objective: 1-4 Discuss the importance of the work order.
2017 ASE MAST: A0.C.05 Complete work order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
7) The labor rate for each operation is included on the work order and is added by the ________.
A) service technician
B) service advisor
C) shop owner or designated warranty person
D) Any of the above
Answer: C
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1-4 Discuss the importance of the work order.
2017 ASE MAST: A0.C.05 Complete work order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
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