SOLUTION MANUAL FOR F R FR
Managing a Global Workforce 4th Edition By Charles Vance, Yongsun Paik, Fabian Jintae
FR FR FR FR FR FR FR FR FR FR FR FR F
Froese, Torben Andersen
R FR FR
Chapter 1-11FR
CHAPTER 1 INTRODU FR FR
CTION AND OVERVIEW
FR FR
LECTURE NOTES FR
,This introductory chapter examines the many different external global and local contextual f
FR FR FR FR FR FR FR FR FR FR FR FR
actors that may influence key internal company factors, which in turn determine global wor
FR FR FR FR FR FR FR FR FR FR FR FR FR
kforce management. Key perspectives that appear throughout the text for understanding effect
FR FR FR FR FR FR FR FR FR FR FR
ive global workforce management are also discussed.
FR FR FR FR FR FR
LEARNING OBJECTIVES FR
• Identify important factors in the external global market context t
FR FR FR FR FR FR FR FR FR
hat can influence global workforce conditions and company manag
FR FR FR FR FR FR FR FR
ement practices; FR
• Discuss important factors within the organization that can influe
FR FR FR FR FR FR FR FR
nce workforce conditions and company management practices;
FR FR FR FR FR FR
• Understand the value of a talent management perspective, inclusi
FR FR FR FR FR FR FR FR
ve of all who contribute to an organization’s success;
FR FR FR FR FR FR FR FR
• Discuss applications of career management and personal responsibility in glo
FR FR FR FR FR FR FR FR FR
bal workforce management;
FR FR
• Understand the role of the Human Resource function in effective corporate governa
FR FR FR FR FR FR FR FR FR FR FR
nce and sustainability;
FR FR
• Describe potential benefits of globalization for all;
FR FR FR FR FR FR
• Understand the ongoing challenge of managing our global workfor
FR FR FR FR FR FR FR FR
ce within the changing forces of convergence versus divergence.
FR FR FR FR FR FR FR FR
I. INTRODUCTION
A. Today’s burgeoning growth of business on a global scale (both home and abroad)
FR FR FR FR FR FR FR FR FR FR FR FR
has significant challenges associated with the acquisition, deployment, and manage
FR FR FR FR FR FR FR FR FR FR
ment of labor. FR FR
B. Critical to the success of all organizations, both profit and nonprofit, in our increasi
FR FR FR FR FR FR FR FR FR FR FR FR FR
ngly global marketplace is the ability to plan for, attract, develop, and retain capa
FR FR FR FR FR FR FR FR FR FR FR FR FR
ble and committed employees, whether those employees are at home or abroad.
FR FR FR FR FR FR FR FR FR FR FR
C. Competence in workforce management should not be restricted to those individuals
FR FR FR FR FR FR FR FR FR FR FR
who specialize in human resources, but should be a top priority for every executive,
FR FR FR FR FR FR FR FR FR FR FR FR FR F
manager, and business professional.
R FR FR FR
D. The challenge of effectively managing human resources to achieve organizatio
FR FR FR FR FR FR FR FR FR
nal strategic objectives only increases in scope and complexity with the introdu
FR FR FR FR FR FR FR FR FR FR FR
ction of FR
, multiple cultures, differing national practices and regulations, and physical distances in
FR FR FR FR FR FR FR FR FR FR
volved with global commerce. FR FR FR
II. GLOBAL MARKET CONTEXT (EXTERNAL FACTORS) FR FR FR FR
Company leaders endeavor to manage their organizations within a growing global market c
FR FR FR FR FR FR FR FR FR FR FR FR
ontext, with rapidly changing social, political, economic, and technological forces. Key extern
FR FR FR FR FR FR FR FR FR FR FR
al factors influencing the effective management of human resources can differ dramatically
FR FR FR FR FR FR FR FR FR FR FR FR
from one local context to another.
FR FR FR FR FR
A. Physical environment FR
First and foremost, the Global COVID-
FR FR FR FR FR
19 pandemic has been the most prominent recent factor in our physical environment affectin
FR FR FR FR FR FR FR FR FR FR FR FR FR
g each of us personally as well as overall workforce management policy and practice has b
FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR
een the global COVID-
FR FR FR
19 pandemic. The pandemic dramatically changed the nature and frequency of workforce in
FR FR FR FR FR FR FR FR FR FR FR FR
teraction, encouraging more distant/remote and virtual working arrangements.
FR FR FR FR FR FR FR
Second, the increased awareness of global warming and associated climate change under t
FR FR FR FR FR FR FR FR FR FR FR FR
he broader managerial philosophy of sustainability is having a major impact on workforce
FR FR FR FR FR FR FR FR FR FR FR FR FR
management. Many organizations are encouraging the use of virtual meeting technologies su
FR FR FR FR FR FR FR FR FR FR FR
ch as Zoom and Microsoft Teams to reduce the cost and energy use in employees’ domest
FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR
ic and international travel, and the first experiments with virtual reality meetings. Remote
FR FR FR FR FR FR FR FR FR FR FR FR FR
working arrangements that have benefitted from online technological advancements are als
FR FR FR FR FR FR FR FR FR FR
o being employed to ease physical commuting challenges in large metropolitan areas.
FR FR FR FR FR FR FR FR FR FR FR
B. Economy
As local, national, regional, and global economic strength can have a great influence on bus
FR FR FR FR FR FR FR FR FR FR FR FR FR FR
iness activity, economic conditions can in turn greatly affect workforce decisions for carryi
FR FR FR FR FR FR FR FR FR FR FR FR
ng out business activity. Where an economy is perceived as weak, company growth plans m
FR FR FR FR FR FR FR FR FR FR FR FR FR FR
ay be put on hold, along with a freeze in hiring new regular employees and a greater emph
FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR
asis on using temporary employees. Where regions may differ in their economic favorability
FR FR FR FR FR FR FR FR FR FR FR FR
, MNCs may shift their business activity focus to gain the greatest benefit for the company,
FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR
thus placing differing workforce demands in different regions. Exchange rates across the fi
FR FR FR FR FR FR FR FR FR FR FR FR FR
nancial markets of the global economy can affect human resource arrangements to a signifi
FR FR FR FR FR FR FR FR FR FR FR FR FR
cant degree. FR
C. Social Preferences FR
This factor is made up of the broad set of culture-
FR FR FR FR FR FR FR FR FR FR
based beliefs, values, norms, customs, attitudes, and expectations held by groups, communiti
FR FR FR FR FR FR FR FR FR FR FR
es, and societies. Social preferences are also greatly influenced by:
FR FR FR FR FR FR FR FR FR
• communications technologies, such as the Internet, that increase widespread awarenes FR FR FR FR FR FR FR FR FR
s of new issues, opportunities, and social models (e.g., CSR, basic human rights, etc.
FR FR FR FR FR FR FR FR FR FR FR FR FR
), rapidly changing traditional norms and expectations.
FR FR FR FR FR FR
• other external factors, such as government laws and regulations against workpl
FR FR FR FR FR FR FR FR FR FR
ace discrimination. FR
• growing global social expectation supporting nationalism, where national interests
FR FR FR FR FR FR FR FR FR
, are placed ahead of those of other countries or multinational cooperative efforts.
FR FR FR FR FR FR FR FR FR FR FR
Managing a Global Workforce 4th Edition By Charles Vance, Yongsun Paik, Fabian Jintae
FR FR FR FR FR FR FR FR FR FR FR FR F
Froese, Torben Andersen
R FR FR
Chapter 1-11FR
CHAPTER 1 INTRODU FR FR
CTION AND OVERVIEW
FR FR
LECTURE NOTES FR
,This introductory chapter examines the many different external global and local contextual f
FR FR FR FR FR FR FR FR FR FR FR FR
actors that may influence key internal company factors, which in turn determine global wor
FR FR FR FR FR FR FR FR FR FR FR FR FR
kforce management. Key perspectives that appear throughout the text for understanding effect
FR FR FR FR FR FR FR FR FR FR FR
ive global workforce management are also discussed.
FR FR FR FR FR FR
LEARNING OBJECTIVES FR
• Identify important factors in the external global market context t
FR FR FR FR FR FR FR FR FR
hat can influence global workforce conditions and company manag
FR FR FR FR FR FR FR FR
ement practices; FR
• Discuss important factors within the organization that can influe
FR FR FR FR FR FR FR FR
nce workforce conditions and company management practices;
FR FR FR FR FR FR
• Understand the value of a talent management perspective, inclusi
FR FR FR FR FR FR FR FR
ve of all who contribute to an organization’s success;
FR FR FR FR FR FR FR FR
• Discuss applications of career management and personal responsibility in glo
FR FR FR FR FR FR FR FR FR
bal workforce management;
FR FR
• Understand the role of the Human Resource function in effective corporate governa
FR FR FR FR FR FR FR FR FR FR FR
nce and sustainability;
FR FR
• Describe potential benefits of globalization for all;
FR FR FR FR FR FR
• Understand the ongoing challenge of managing our global workfor
FR FR FR FR FR FR FR FR
ce within the changing forces of convergence versus divergence.
FR FR FR FR FR FR FR FR
I. INTRODUCTION
A. Today’s burgeoning growth of business on a global scale (both home and abroad)
FR FR FR FR FR FR FR FR FR FR FR FR
has significant challenges associated with the acquisition, deployment, and manage
FR FR FR FR FR FR FR FR FR FR
ment of labor. FR FR
B. Critical to the success of all organizations, both profit and nonprofit, in our increasi
FR FR FR FR FR FR FR FR FR FR FR FR FR
ngly global marketplace is the ability to plan for, attract, develop, and retain capa
FR FR FR FR FR FR FR FR FR FR FR FR FR
ble and committed employees, whether those employees are at home or abroad.
FR FR FR FR FR FR FR FR FR FR FR
C. Competence in workforce management should not be restricted to those individuals
FR FR FR FR FR FR FR FR FR FR FR
who specialize in human resources, but should be a top priority for every executive,
FR FR FR FR FR FR FR FR FR FR FR FR FR F
manager, and business professional.
R FR FR FR
D. The challenge of effectively managing human resources to achieve organizatio
FR FR FR FR FR FR FR FR FR
nal strategic objectives only increases in scope and complexity with the introdu
FR FR FR FR FR FR FR FR FR FR FR
ction of FR
, multiple cultures, differing national practices and regulations, and physical distances in
FR FR FR FR FR FR FR FR FR FR
volved with global commerce. FR FR FR
II. GLOBAL MARKET CONTEXT (EXTERNAL FACTORS) FR FR FR FR
Company leaders endeavor to manage their organizations within a growing global market c
FR FR FR FR FR FR FR FR FR FR FR FR
ontext, with rapidly changing social, political, economic, and technological forces. Key extern
FR FR FR FR FR FR FR FR FR FR FR
al factors influencing the effective management of human resources can differ dramatically
FR FR FR FR FR FR FR FR FR FR FR FR
from one local context to another.
FR FR FR FR FR
A. Physical environment FR
First and foremost, the Global COVID-
FR FR FR FR FR
19 pandemic has been the most prominent recent factor in our physical environment affectin
FR FR FR FR FR FR FR FR FR FR FR FR FR
g each of us personally as well as overall workforce management policy and practice has b
FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR
een the global COVID-
FR FR FR
19 pandemic. The pandemic dramatically changed the nature and frequency of workforce in
FR FR FR FR FR FR FR FR FR FR FR FR
teraction, encouraging more distant/remote and virtual working arrangements.
FR FR FR FR FR FR FR
Second, the increased awareness of global warming and associated climate change under t
FR FR FR FR FR FR FR FR FR FR FR FR
he broader managerial philosophy of sustainability is having a major impact on workforce
FR FR FR FR FR FR FR FR FR FR FR FR FR
management. Many organizations are encouraging the use of virtual meeting technologies su
FR FR FR FR FR FR FR FR FR FR FR
ch as Zoom and Microsoft Teams to reduce the cost and energy use in employees’ domest
FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR
ic and international travel, and the first experiments with virtual reality meetings. Remote
FR FR FR FR FR FR FR FR FR FR FR FR FR
working arrangements that have benefitted from online technological advancements are als
FR FR FR FR FR FR FR FR FR FR
o being employed to ease physical commuting challenges in large metropolitan areas.
FR FR FR FR FR FR FR FR FR FR FR
B. Economy
As local, national, regional, and global economic strength can have a great influence on bus
FR FR FR FR FR FR FR FR FR FR FR FR FR FR
iness activity, economic conditions can in turn greatly affect workforce decisions for carryi
FR FR FR FR FR FR FR FR FR FR FR FR
ng out business activity. Where an economy is perceived as weak, company growth plans m
FR FR FR FR FR FR FR FR FR FR FR FR FR FR
ay be put on hold, along with a freeze in hiring new regular employees and a greater emph
FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR
asis on using temporary employees. Where regions may differ in their economic favorability
FR FR FR FR FR FR FR FR FR FR FR FR
, MNCs may shift their business activity focus to gain the greatest benefit for the company,
FR FR FR FR FR FR FR FR FR FR FR FR FR FR FR
thus placing differing workforce demands in different regions. Exchange rates across the fi
FR FR FR FR FR FR FR FR FR FR FR FR FR
nancial markets of the global economy can affect human resource arrangements to a signifi
FR FR FR FR FR FR FR FR FR FR FR FR FR
cant degree. FR
C. Social Preferences FR
This factor is made up of the broad set of culture-
FR FR FR FR FR FR FR FR FR FR
based beliefs, values, norms, customs, attitudes, and expectations held by groups, communiti
FR FR FR FR FR FR FR FR FR FR FR
es, and societies. Social preferences are also greatly influenced by:
FR FR FR FR FR FR FR FR FR
• communications technologies, such as the Internet, that increase widespread awarenes FR FR FR FR FR FR FR FR FR
s of new issues, opportunities, and social models (e.g., CSR, basic human rights, etc.
FR FR FR FR FR FR FR FR FR FR FR FR FR
), rapidly changing traditional norms and expectations.
FR FR FR FR FR FR
• other external factors, such as government laws and regulations against workpl
FR FR FR FR FR FR FR FR FR FR
ace discrimination. FR
• growing global social expectation supporting nationalism, where national interests
FR FR FR FR FR FR FR FR FR
, are placed ahead of those of other countries or multinational cooperative efforts.
FR FR FR FR FR FR FR FR FR FR FR