UNA MBA 600_ Chapter 5- Managerial Planning And Goal
Setting Key Terms Exam Study Guide
Goal - ANSWER A _____is a desired future circumstance or condition that the
organization wants to realize.
Planning - ANSWER the act of determining goals and defining the means of
achieving them.
Plan - ANSWER a blueprint specifying the resource allocations, schedules, and other
actions necessary for attaining goals.
Top Managers - ANSWER are typically responsible for establishing strategic goals
and plans
Middle Managers - ANSWER Tactical goals and plans are the responsibility of
Overall Planning Process - ANSWER 1.Develop the overall plan
2. Translate the plan into action
3. Operational factors needed to achieve goals
4. Executing the plan
5. periodically review plans to learn from results and shift plans as needed
Mission - ANSWER The organization's purpose or reason for existence, which is
called its
Mission Statement - ANSWER The organization's basic business scope and
operations that distinguishes it from similar types of organizations.
, The order of goals are - ANSWER 1. Broad strategic goals
2. Specific tactical goals
3. Operational goals
Strategic Goals - ANSWER Broad statements of where the organization wants to be
in the future and pertain to the organization as a whole
Strategic Plans - ANSWER Action steps by which an organization intends to attain
strategic goals
Tactical Goals - ANSWER Outcomes that major divisions and departments must
achieve for the organization to reach its overall goals are called
Tactical plans - ANSWER Help execute major strategic plans and accomplish a
specific part of the company's strategy.
Operational Plans - ANSWER Action steps toward achieving operational goals and
support tactical activities.
Managers - ANSWER ______formulate goals that are specific and measurable, cover
key result areas, are challenging but realistic, have a defined time period, and are
linked to rewards.
Key performance indicators (KPIs) - ANSWER Measures that reflect how well
lower-level goals are helping the organization progress toward attaining its strategic
goal.
Management-by-objectives (MBO) - ANSWER is a method whereby managers and
employees define goals for every department, project, and person and use them to
Setting Key Terms Exam Study Guide
Goal - ANSWER A _____is a desired future circumstance or condition that the
organization wants to realize.
Planning - ANSWER the act of determining goals and defining the means of
achieving them.
Plan - ANSWER a blueprint specifying the resource allocations, schedules, and other
actions necessary for attaining goals.
Top Managers - ANSWER are typically responsible for establishing strategic goals
and plans
Middle Managers - ANSWER Tactical goals and plans are the responsibility of
Overall Planning Process - ANSWER 1.Develop the overall plan
2. Translate the plan into action
3. Operational factors needed to achieve goals
4. Executing the plan
5. periodically review plans to learn from results and shift plans as needed
Mission - ANSWER The organization's purpose or reason for existence, which is
called its
Mission Statement - ANSWER The organization's basic business scope and
operations that distinguishes it from similar types of organizations.
, The order of goals are - ANSWER 1. Broad strategic goals
2. Specific tactical goals
3. Operational goals
Strategic Goals - ANSWER Broad statements of where the organization wants to be
in the future and pertain to the organization as a whole
Strategic Plans - ANSWER Action steps by which an organization intends to attain
strategic goals
Tactical Goals - ANSWER Outcomes that major divisions and departments must
achieve for the organization to reach its overall goals are called
Tactical plans - ANSWER Help execute major strategic plans and accomplish a
specific part of the company's strategy.
Operational Plans - ANSWER Action steps toward achieving operational goals and
support tactical activities.
Managers - ANSWER ______formulate goals that are specific and measurable, cover
key result areas, are challenging but realistic, have a defined time period, and are
linked to rewards.
Key performance indicators (KPIs) - ANSWER Measures that reflect how well
lower-level goals are helping the organization progress toward attaining its strategic
goal.
Management-by-objectives (MBO) - ANSWER is a method whereby managers and
employees define goals for every department, project, and person and use them to
