CCMP Change Concepts Exam Questions AND Correct Answers
Advisory Committee - ✔✔May be selected to advise the project team on
potential change risks
Analysis of Change Variables - ✔✔Provides insight on its size and complexity
Assessment of the Organization - ✔✔Delivers insights regarding culture and
readiness
Change Agent - ✔✔Functional / social leaders, middle management or subject
matter experts who actively engages with others and provides feedback on
change activities, models the desired behaviors
Change Agents Need the Following Capabilities to be Successful... - ✔✔Strong
leadership skills, interpersonal skills, excellent verbal and non-verbal
communication skills, ability to navigate complex political environments, ability
to operate within various geographic and organizational cultures, ability to work
at multiple levels of the organization, and engage with many different types of
personalities in the workplace
Change Assessments - ✔✔Culture, Change Impact, Change Readiness, Change
Saturation, Change History, Resistance, and Stakeholder Readiness
Change Capacity and Capability - ✔✔Can vary greatly from one organization to
another
, Change Definition Must Be Based on An Analysis of a Number of Variables -
✔✔Technology complexity, number & type of impacted stakeholder groups,
degree of process change, amount of structural adjustments, physical
relocations, workforce adjustments, benefit or compensation impacts, speed of
implementation, degree of job role change, and geographic dispersion
Change Leader / Sponsor Development Examples - ✔✔Education, Skill &
Willingness, Sponsor Effectiveness Assessments, Sponsor Coalition Analysis,
Creating Alignment among Sponsors and Senior Leaders, Coaching, and
Reporting and updates for Sponsors
Change Management - ✔✔The discipline that drives adoption and buy-in of the
future state, ensure the organization achieves expected benefits and a return on
investment
Change Management Applies the Following to transition an individual or group
from current state to future state to achieve expected benefits and
organizational objectives - ✔✔Knowledge, Skills, Abilities, Methodologies,
Processes, Tools, and Techniques
Change Management Ensures - ✔✔The delivered change is implemented and
adopted to enable the realization of the expected benefits
Change Management Lead - ✔✔Accountable for the change strategy, direct day-
to-day control over change management team, schedule, budget and resources,
and serves as the primary liaison to the Sponsor, PM, Leadership, Project Team,
and Stakeholder
Advisory Committee - ✔✔May be selected to advise the project team on
potential change risks
Analysis of Change Variables - ✔✔Provides insight on its size and complexity
Assessment of the Organization - ✔✔Delivers insights regarding culture and
readiness
Change Agent - ✔✔Functional / social leaders, middle management or subject
matter experts who actively engages with others and provides feedback on
change activities, models the desired behaviors
Change Agents Need the Following Capabilities to be Successful... - ✔✔Strong
leadership skills, interpersonal skills, excellent verbal and non-verbal
communication skills, ability to navigate complex political environments, ability
to operate within various geographic and organizational cultures, ability to work
at multiple levels of the organization, and engage with many different types of
personalities in the workplace
Change Assessments - ✔✔Culture, Change Impact, Change Readiness, Change
Saturation, Change History, Resistance, and Stakeholder Readiness
Change Capacity and Capability - ✔✔Can vary greatly from one organization to
another
, Change Definition Must Be Based on An Analysis of a Number of Variables -
✔✔Technology complexity, number & type of impacted stakeholder groups,
degree of process change, amount of structural adjustments, physical
relocations, workforce adjustments, benefit or compensation impacts, speed of
implementation, degree of job role change, and geographic dispersion
Change Leader / Sponsor Development Examples - ✔✔Education, Skill &
Willingness, Sponsor Effectiveness Assessments, Sponsor Coalition Analysis,
Creating Alignment among Sponsors and Senior Leaders, Coaching, and
Reporting and updates for Sponsors
Change Management - ✔✔The discipline that drives adoption and buy-in of the
future state, ensure the organization achieves expected benefits and a return on
investment
Change Management Applies the Following to transition an individual or group
from current state to future state to achieve expected benefits and
organizational objectives - ✔✔Knowledge, Skills, Abilities, Methodologies,
Processes, Tools, and Techniques
Change Management Ensures - ✔✔The delivered change is implemented and
adopted to enable the realization of the expected benefits
Change Management Lead - ✔✔Accountable for the change strategy, direct day-
to-day control over change management team, schedule, budget and resources,
and serves as the primary liaison to the Sponsor, PM, Leadership, Project Team,
and Stakeholder
