HFT2220 Quizzes Spring 2025-2026
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LA
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D
, Title VII of the Civil Rights Act of 1964 makes it unlawful to discriminate in which of the following
areas of employment? - ANS Recruiting, hiring, firing, promotions, or other employment
related activities.
Human Relations theory is a theory that states that satisfying the needs of employers is key to
productivity . - ANS False
The Hotel and restaurant industry depends on large numbers of people to fill ______, ________
jobs that have little interest and no perceived future. - ANS Entry level, low wage.
A
The supervisor's authority comes from: - ANS the power to hire and fire, reward and
punish; consistent disciplinary action; the acceptance of authority by workers (all of the above)
R
The four main functions of management are: planning, organizing, controlling, and interpersonal
skills. - ANS False
Exempt employees are covered by the federal and state wage and hour laws - ANS False
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One of the four essential features of scientific management is the standardization of work
procedures, tools, and conditions of guests. - ANS False
LA
According to McGregor, the autocratic style is typical of which theory - ANS Theory X
A small mistake or oversight made by a poorly trained employee can have enormous impact. -
ANS True
C
An approach to management that blends scientific approach, concern with people, and
participative management practices is called: - ANS Humanistic Management
An established routine or set of procedures used in a recurring situation is known as a: - ANS
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Standing Plan
You can reduce the degree of risk when: - ANS You collect relevant data and apply it to
D
your forecast.
A budget is an __________ plan for the income and _________ of money for a given period. -
ANS operational, expenditure
During certain parts of the day in the hospitality industry, the job controls the supervisor and you
cannot plan for this time in your schedule. - ANS True
A
R
U
LA
C
O
D
, Title VII of the Civil Rights Act of 1964 makes it unlawful to discriminate in which of the following
areas of employment? - ANS Recruiting, hiring, firing, promotions, or other employment
related activities.
Human Relations theory is a theory that states that satisfying the needs of employers is key to
productivity . - ANS False
The Hotel and restaurant industry depends on large numbers of people to fill ______, ________
jobs that have little interest and no perceived future. - ANS Entry level, low wage.
A
The supervisor's authority comes from: - ANS the power to hire and fire, reward and
punish; consistent disciplinary action; the acceptance of authority by workers (all of the above)
R
The four main functions of management are: planning, organizing, controlling, and interpersonal
skills. - ANS False
Exempt employees are covered by the federal and state wage and hour laws - ANS False
U
One of the four essential features of scientific management is the standardization of work
procedures, tools, and conditions of guests. - ANS False
LA
According to McGregor, the autocratic style is typical of which theory - ANS Theory X
A small mistake or oversight made by a poorly trained employee can have enormous impact. -
ANS True
C
An approach to management that blends scientific approach, concern with people, and
participative management practices is called: - ANS Humanistic Management
An established routine or set of procedures used in a recurring situation is known as a: - ANS
O
Standing Plan
You can reduce the degree of risk when: - ANS You collect relevant data and apply it to
D
your forecast.
A budget is an __________ plan for the income and _________ of money for a given period. -
ANS operational, expenditure
During certain parts of the day in the hospitality industry, the job controls the supervisor and you
cannot plan for this time in your schedule. - ANS True
