Cigna’s Test-Out Exam for Selling with Integrity Questions and
Answers with 100% Complete Solutions 2025 | 2026
When verifying if a doctor is in the Cigna Healthcare network,
which of the following is correct? - ANSWER You should verify
doctors and other providers using the Provider Lookup Tool,
download the daily provider spreadsheets from the resource
library and/or call the CARL Unit
What key points can you discuss with your customer to help
them understand their prescription drug coverage? - ANSWER
All of the above
What is a key Consultative Selling skill that is a stepping stone to
building trust and establishing a long-term customer
relationship? - ANSWER Rapport
How can you best position the benefits of our plans to meet a
customer's specific needs? - ANSWER Craft a narrative about
how the plan ties into their specific concerns or needs