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Lecture notes introduction to business management (CBMA012)

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This document explains or summaries chapter 11 which is operations management, i tried to use some synonyms to make it understandable

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Uploaded on
January 14, 2021
Number of pages
12
Written in
2020/2021
Type
Class notes
Professor(s)
Mr sekele
Contains
Operations management

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TITLE LOREM
IPSUM
Operations management

, Introduction
◦ Definition of operations management
◦ Operations management is the management of processes that transform inputs into goods and services that add value for th
customer. Basically I would say that operations management is all about the transformational process in the organisation .
◦ Input- means all materials necessary for the Preparation of Products, such as Surfactants, other active ingredients, inert
ingredients, and Packaging materials. E.g raw materials, capital, equipment etc.
◦ Transformational process-any activity or group of activities that takes one or more inputs, transforms and adds value to the
and provides outputs for customers or clients.
◦ Output- is defined as the act of producing something, the amount of something that is produced or the process in which
something is delivered. E.g products , cars etc .
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