ALL CORRECT & 100% VERIFIED ANSWERS|ACTUAL
COMPLETE EXAM|ALREADY GRADED A+
4 phases of emergency management cycle ✔Correct Answer-Mitigation, Preparedness, Response
and Recovery
911 calls are selectively routed to the correct PSAP based on ✔Correct Answer-the MSAG
In radio communication the three most common frequency bands used by public safety are
✔Correct Answer-VHF-High band, UHF and 700-800MHz
In what type of radio system do all sites rebroadcast messages simultaneously on the SAME
frequency ✔Correct Answer-Simulcast
A voted receiver system rebroadcasts the ✔Correct Answer-the clearest signal received
The purpose for using talk-around on a radio system is ✔Correct Answer-To communicate when
out of range of the repeater
A LEC or local exchange carrier is defined as ✔Correct Answer-provider of telephone service to the
public operating under state regulations
What is the completed path called if customers are served by different switching systems in the same
market ✔Correct Answer-IntraLATA
The transfer of a telephone call to another party is known as ✔Correct Answer-call transferring
Forced Answer ✔Correct Answer-call is presented to a call taker based upon a predetermined
amount of time between the disconnection of the last call and the presentation of the next call
Baudot ✔Correct Answer-Most common communications protocol standard for TDD
Enhance 911 Act of 2004 ✔Correct Answer-Created the National E911 Implementation
Coordination Office
Emergency Operations Plan ✔Correct Answer-Overall roles, authority and functions are
established by the
Isolation of the central office ✔Correct Answer-when 911 calls directed to a seven digit number
will not route through the 911 tandem switch and will not have ANI or ALI is what type of service
interruption? Occurs when the links between the central office serving a PSAP and the remainder of
the network are interrupted.
The loss of DBMS will result in ✔Correct Answer-loss of ALI information
King County Decision ✔Correct Answer-Stipulates the demark for cost is the selective router
, CRA ✔Correct Answer-Act allows employees or applicants to recover money damages against their
employers
What is not considered a disability under ADA ✔Correct Answer-Pregnancy
Hard news ✔Correct Answer-changes in human environment
MSAG - Master Street Address Guide ✔Correct Answer-list of streets with associated number
ranges within a 911 service area
Adverse Impact ✔Correct Answer-neutral employment policy or practice that by its operation
discriminates against employees in a protected classification
OET 71 ✔Correct Answer-Guidelines for testing and verifying accuracy of wireless e911 location
systems
ESN (Emergency Service Number) ✔Correct Answer-3-5 digit number - unique combo of
emergency service agencies designated to serve a specific range of addresses within a particular
geographic area
Under OSHA regulations when an employee safety complaint is filed ✔Correct Answer-an
employer must contact OSHA within 72 hours
Bona Fide Occupational Qualification (BFOQ) ✔Correct Answer-employer's hiring preference is a
reasonable necessity for the normal operation of the business
"protected status" does not include ✔Correct Answer-parenthood
Organizational Research examines background info about the organization in what 3 areas
✔Correct Answer-Trend Analysis, Philosophy and Mission, Culture and History
Local Exchange ✔Correct Answer-service area provided by an end office
Central office ✔Correct Answer-refers to a local switching system that connects lines from
subscribers and trunks to other switches and is sometimes referred to as the telephone company or
building
tandem or access tandem ✔Correct Answer-switching system that provides traffic concentration
and distributes calls between end offices or to an interexchange carrier (IEC)
Simplex radio system ✔Correct Answer-basic radio system that transmits and receives on the same
frequency
UPS (uninterruptable Power Supply) ✔Correct Answer-battery powered source of alternating
current, continues to operate if commercial power is interrupted, commercial power is routed
through the UPS and all telephone and radio equipment is connected to the ups, ups picks up the
power load until the power is restored or generator picks up
Anonymous call ✔Correct Answer-A call occurs when the ten digit number of the 911 trunk is
dialed directly from telephone without being processed by the selective router